Always fresh Taste Coffee ?☕Get some Energy 4u Too !!!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Bacon Egg and Cheese, Hash Browns, Egg and Cheese
Tim Currier
So I am someone that has grown increasingly tired of the way that the homeless population is being treated in public establishments. So I've been making a point to go to a lot of the chain restaurants and stores in the cities and towns around our state, and this particular Dunkin' Donuts stands out as one of the more unsympathetic and cold towards people who are without a place to live. Let's keep in mind that the only difference between a homeless person and everyone else, is the fact that everyone else has a place to live. Also keep in mind, not every homeless person is a drug addict, criminal, thief, or hoodlum. Grouping every homeless individual into those categories, is not much different than the way that people in this country used to group together African-Americans into stereotypical categories. It's sad, it's unfortunate, and it's wrong. Notice how I said that the sand individual is the one who's working in the restaurant and not the homeless individual that's dining there. Shouldn't that tell you something? Whether a person has a home or not, they are still a customer that should be treated with the same amount of respect as every other customer. Even if they're not buying anything on that particular day. And, in case anyone forgot, the customer is the reason that the company is able to pay your salary. Thank you.
Atmosphere: 2
Food: 2
Service: 1
Kiara Perry
This is how I received my bacon egg and cheese wake up wrap. And then when I asked if they had a sugar free refresher at all, the answer was “uhhhh uhhhh I don’t know”. I said well can you tell me how much sugar is in the mango pineapple refresher and I got told “uhhhh it doesn’t even say it on the box”. I mentioned several times I am a diabetic. I took a sip of the mango pineapple refresher I for it had so much syrup in it I was drinking syrup. Personally I don’t think it was supposed to be like that, I am a diabetic and they did this on purpose to and then when I got my cash back it was thrown at me and it flew away. Everything was handed to me very aggressively and passive agressive. Why? Because I’m asking about how much sugar is in my food BECAUSE IM A DIABETIC!
Atmosphere: 1
Food: 1
Service: 1
Jerry Hunsicker
Coffee cup had perfume smell all over it so I couldn't drink it till I got home and changed the cup for a mug. Won't go here again unless it's a last resort.
Atmosphere: 2
Food: 2
Service: 4
kristen faverty
Love there coldbrew coffee ! Gives me the kick I need when I need to keep moving.
Atmosphere: 3
Food: 3
Service: 3
Charles Peaslee
The employee was very unprofessional and rude and he yelled at me and my cousin and he got are order
Atmosphere: 5
Food: 1
Service: 1
Midnight Wolf
As a former employee of this Dunkins I will never recommend this store to anybody. They are so unsanitary I myself called a health inspector which had to make several visits in the course of 3 weeks. The management is disrespectful as all hell both to employees and customers, they don't care if you get your order on time so long as they get paid, and don't get me started on the sexual harassment. I and several other employees had reported multiple incidents on which to the store manager, district manager, and HR with plenty of leading evidence and eye witnesses, to which instead of dealing with they ripped up the notes that could've taken care of the situation, threw them out and fired me, ultimately letting things go on the way they had been (including the harassment) I have never been happier to leave this store and I again will never recommend it to anymore. Stay far away unless you like roaches around your food or like being degraded daily.
Atmosphere: 1
Food: 1
Service: 1
David pippin
Took my money and didn't give me my order. Don't use your mobile order here because my account got charged and they refused to give me my order even after I showed them that it was there location and the order number. They said they couldn't find it in the system. A bunch of crooks. I'm sure there happily eating and drinking my order
Atmosphere: 1
Food: 1
Service: 1
Recommended dishes: Iced Macchiato
L D
People here have the worst attitude. Anytime you do a mobile order for store pickup you are always waiting. I placed my order at 8:16 am and left at 8:34 after standing waiting for the whole order. Nobody even looks at you to ask what you are waiting for and if you ask someone walking by or just one of the people standing around they give you an attitude. The lady at drivethru taking the orders shouldn't be anywhere near people and the other person (supervisor i think) that wears the dark orange shirt should also be away from humans. Horrible attitude.
Atmosphere: 1
Food: 1
Service: 1
Adam L
Older woman with Gene Simmons hair, who appears to be a manager, is awful. Not sure how she still has a job, she has been bounced around half the Dunkins in the Greater Manchester area. She talks to employees and customers with total disrespect. She should not be in any customer service role.
Dunkins on south willow closes at 8 instead of 10; false advertisement. Me and my sister just walked multiple blocks for them to have a drive thru only at 8:15, On halloween at 38 degrees. Im pissed. We came by for hot cocoa and wraps for nothing.
Atmosphere: 2
Food: 4
Service: 1
Joanne
The staff here are horrible! So rude and act like they don't want to be bothered dealing with customers. Just today the server didn't even acknowledge me whatsoever, and literally tossed the receipt at me and walked away. I've even had managers need to TELL their employees to go to the register and serve people. If you go through the drive through its 50/50 they get the order wrong. Hands down the worst Dunkins I've ever been to. It's very evident management doesn't really care because they have done nothing about hiring competent staff since the pandemic.
Atmosphere: 1
Food: 4
Service: 1
Jamie Aponte
Everyday awesome they with all hard great job
Atmosphere: 5
Food: 5
Service: 5
Paul T
Very expensive. Make better food at home.
Food: 2
Service: 1
Recommended dishes: Egg and Cheese, Bagels, Donuts
Sean O.
Update your hours!!!!!!!!!!!!!! No reason a mall Dunkin' Donuts says 24/7 come on now
Always fresh Taste Coffee ?☕Get some Energy 4u Too !!!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Bacon Egg and Cheese, Hash Browns, Egg and Cheese
So I am someone that has grown increasingly tired of the way that the homeless population is being treated in public establishments. So I've been making a point to go to a lot of the chain restaurants and stores in the cities and towns around our state, and this particular Dunkin' Donuts stands out as one of the more unsympathetic and cold towards people who are without a place to live. Let's keep in mind that the only difference between a homeless person and everyone else, is the fact that everyone else has a place to live. Also keep in mind, not every homeless person is a drug addict, criminal, thief, or hoodlum. Grouping every homeless individual into those categories, is not much different than the way that people in this country used to group together African-Americans into stereotypical categories. It's sad, it's unfortunate, and it's wrong. Notice how I said that the sand individual is the one who's working in the restaurant and not the homeless individual that's dining there. Shouldn't that tell you something? Whether a person has a home or not, they are still a customer that should be treated with the same amount of respect as every other customer. Even if they're not buying anything on that particular day. And, in case anyone forgot, the customer is the reason that the company is able to pay your salary. Thank you.
Atmosphere: 2
Food: 2
Service: 1
This is how I received my bacon egg and cheese wake up wrap. And then when I asked if they had a sugar free refresher at all, the answer was “uhhhh uhhhh I don’t know”. I said well can you tell me how much sugar is in the mango pineapple refresher and I got told “uhhhh it doesn’t even say it on the box”. I mentioned several times I am a diabetic. I took a sip of the mango pineapple refresher I for it had so much syrup in it I was drinking syrup. Personally I don’t think it was supposed to be like that, I am a diabetic and they did this on purpose to and then when I got my cash back it was thrown at me and it flew away. Everything was handed to me very aggressively and passive agressive. Why? Because I’m asking about how much sugar is in my food BECAUSE IM A DIABETIC!
Atmosphere: 1
Food: 1
Service: 1
Coffee cup had perfume smell all over it so I couldn't drink it till I got home and changed the cup for a mug. Won't go here again unless it's a last resort.
Atmosphere: 2
Food: 2
Service: 4
Love there coldbrew coffee ! Gives me the kick I need when I need to keep moving.
Atmosphere: 3
Food: 3
Service: 3
The employee was very unprofessional and rude and he yelled at me and my cousin and he got are order
Atmosphere: 5
Food: 1
Service: 1
As a former employee of this Dunkins I will never recommend this store to anybody. They are so unsanitary I myself called a health inspector which had to make several visits in the course of 3 weeks. The management is disrespectful as all hell both to employees and customers, they don't care if you get your order on time so long as they get paid, and don't get me started on the sexual harassment. I and several other employees had reported multiple incidents on which to the store manager, district manager, and HR with plenty of leading evidence and eye witnesses, to which instead of dealing with they ripped up the notes that could've taken care of the situation, threw them out and fired me, ultimately letting things go on the way they had been (including the harassment) I have never been happier to leave this store and I again will never recommend it to anymore. Stay far away unless you like roaches around your food or like being degraded daily.
Atmosphere: 1
Food: 1
Service: 1
Took my money and didn't give me my order. Don't use your mobile order here because my account got charged and they refused to give me my order even after I showed them that it was there location and the order number. They said they couldn't find it in the system. A bunch of crooks. I'm sure there happily eating and drinking my order
Atmosphere: 1
Food: 1
Service: 1
Recommended dishes: Iced Macchiato
People here have the worst attitude. Anytime you do a mobile order for store pickup you are always waiting. I placed my order at 8:16 am and left at 8:34 after standing waiting for the whole order. Nobody even looks at you to ask what you are waiting for and if you ask someone walking by or just one of the people standing around they give you an attitude. The lady at drivethru taking the orders shouldn't be anywhere near people and the other person (supervisor i think) that wears the dark orange shirt should also be away from humans. Horrible attitude.
Atmosphere: 1
Food: 1
Service: 1
Older woman with Gene Simmons hair, who appears to be a manager, is awful. Not sure how she still has a job, she has been bounced around half the Dunkins in the Greater Manchester area. She talks to employees and customers with total disrespect. She should not be in any customer service role.
Atmosphere: 3
Food: 4
Service: 1
Restaurantji Recommends
Dunkins on south willow closes at 8 instead of 10; false advertisement. Me and my sister just walked multiple blocks for them to have a drive thru only at 8:15, On halloween at 38 degrees. Im pissed. We came by for hot cocoa and wraps for nothing.
Atmosphere: 2
Food: 4
Service: 1
The staff here are horrible! So rude and act like they don't want to be bothered dealing with customers. Just today the server didn't even acknowledge me whatsoever, and literally tossed the receipt at me and walked away. I've even had managers need to TELL their employees to go to the register and serve people. If you go through the drive through its 50/50 they get the order wrong. Hands down the worst Dunkins I've ever been to. It's very evident management doesn't really care because they have done nothing about hiring competent staff since the pandemic.
Atmosphere: 1
Food: 4
Service: 1
Everyday awesome they with all hard great job
Atmosphere: 5
Food: 5
Service: 5
Very expensive. Make better food at home.
Food: 2
Service: 1
Recommended dishes: Egg and Cheese, Bagels, Donuts
Update your hours!!!!!!!!!!!!!! No reason a mall Dunkin' Donuts says 24/7 come on now