This is the worst DD I've ever delt with! When you can actually get them to do there jobs it takes forever and it's still not done right... get food that's still cold in the middle and coffees hardly ever made the way you ask for them... and when you try talking to them about the issue they argue with you and give you attitude and tell you to stop coming here if you don't like it!!! I've asked several times to speak with a manager or get manager information and am told there's not a manager on and they can't give me the managers name. Started going to the one down the road "which is GREAT" and am told they get customers all the time coming to them complaining about that store and having to redo orders... ? HORRIBLE!!!!
Atmosphere: 1
Food: 1
Service: 1
Al F.
Seriously? 1 star because I couldn't rate a zero. I'm usually a defender of the dunkin donuts workers because they get abused by the customers. One girl was a trainee and the other looked like she was being held against her will. Are you holding her against her will? Maybe giving me the wrong coffee and not speaking a word was a cry for help. Try paying 20 an hour and hire some old people. I bet you'd be able run the op with half of the help. I'm done with you. You are the worst.
Shawn Delorey
Rude and
Atmosphere: 1
Food: 1
Service: 1
Alyssa Nicosia
Waited 20 minutes in the drive thru this morning for this. Glad I didn't put my straw in and start drinking without looking.
Food: 1
Service: 2
Savannah Polizzotti
I go to this Dunkin’’ Donuts every morning. I have never been to a Dunkin’ Donuts that has been so disrespectful. This crack head girl who was taking orders inside when I was at the drive through that was working was so disrespectful. My boyfriend went last week and the same girl working told him in the drive through he was the worst person to order, and than yesterday the same girl when I ordered gave me attitude when I was ordering, and wouldn’t even let me order. I said never mind and drove off. When I drove away the girl working was waving to me out the window as there was customers in line waiting for their food. My friend was at the window and saw the whole thing. Also, the girl that disrespected me that was working, her car was all smashed outside and there was an insurance person there taking pictures of her car. I really hope this girl doesn’t go off disrespecting other people just to be happy. I will not be going to this Dunkin’ Donuts ever again. I will go in to the gas station where I am respected, and I will drive further down to a different dunks where they make my food correctly, don’t complain about orders, and they don’t make customers feel uncomfortable. I don’t know how this girl has a job but instead of disrespecting customers, maybe be nice to customers so you can get tips so you can get your meth teeth fixed.
Atmosphere: 1
Food: 1
Service: 1
Ryan M.
Ignored me in the drive thru for five minutes and when I pulled up to the window the young lady working was angry that I wanted to order a coffee. Don't ever come here on the weekends the workers are super rude and even place a cone in the drive thru because they don't feel like working. Don't work in food service if you don't want to serve customers. Usually during the work week I get good service and the food is good. Just not the weekend
Alyssa Porter
Lady with the red hair and long fake nails is super rude we went through drive through ordered a caramel latte they hand us a drink that isn’t ours didn’t even have the right label on it and the lady with red hair rudely stated that the caramel macchiato is ours and we said we didn’t order a macchiato so a man came over and tried to tell us that we did. she stirred the same drink slapped a different label on it and handed it to us mumbling that we are d**** No greeting at all no apology for the confusion (which it wasn’t a big deal at all we just wanted our drink it became a big deal we she gave attitude and demanded that was our drink) just pure attitude the entire time what a great start to my husbands Father’s Day having to deal with a woman that has no buissnes being in customer service. Apon reading other reviews I’m not the only one that has had an issue with rude service there. We will not be back we should have went to the Dunkins down the road instead never had an issue with those guys
Atmosphere: 2
Food: 2
Service: 1
Pete Rizzo
If a taco order doesn't come with two tacos, don't put two tacos in the picture on the part of the menu where it lists the prices. It's misleading. Especially when they're so pathetically small and disappointing. $3.19 for 3 bites worth of taco?! What a rip off!! The taco shop near where I just moved from sells 3 bfast tacos twice the size for the same price. Just a dollar each and they're infinitely better tasting. Also doesn't help to be rude when taking orders.
Atmosphere: 1
Food: 1
Service: 1
Dicky Somers
I normally stay away from any DD in a gas station but this one rocks! Super fast and the sandwiches are actually toasted. Highly recommend.
Asher L.
Literal fraud. I placed an order via the mobile app, and when I got there the crew shrugged and said the oven was off so they weren't serving food. To top it off, they said they couldn't refund my money because there was no manager, and nobody they could call. It's been 3 days so I'm filing a credit card chargeback. Looking at the other reviews, it's appalling that Dunkin' Donuts considers this acceptable. They should have revoked this franchise years ago.
I was at a different Dunkin Donuts that's normally really good but was unable to get service, so came to this one and MMMM that was a good choice.I actually got a response on the speaker, the young lady asked specific questions about how I wanted the new Caramel Chocolate cold brew, and made my food quickly and deliciously. Glad I came by!!
Atmosphere: 5
Food: 5
Service: 5
Kayla Garneau
Great place, friendly staff, perfect food and drinks, clean and fast service, as long as this is the one off exit 1 on NH101 in Auburn in the Mr.Mikes/mobile gas station cuz they're the best in the whole area from Manchester to the seacoast!!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Croissant, Bacon Egg and Cheese, Apple Fritter, Coffee Roll, Muffins, Dunkin
Eddie Merza
Place was renovated, employees were not. Same awful service. Line of 4, 4 people "working" while all ignoring the customers and chit chatting. Rude, slow, unprofessional. Stopped coming to this location for this reason, gave it a chance after their "renovation " never again. Theres another dunks 1 minute down the road 100x better
Christopher Hill
Fast friendly and decently pricedKid-friendliness: They are patient with kids orderingParking: Plenty of parking, also a drive thru.Wheelchair accessibility: No stairs, all one level.
Joey Groch
Confused why there's one person working here, and she's on FaceTime while taking orders and making coffee....
This is the worst DD I've ever delt with! When you can actually get them to do there jobs it takes forever and it's still not done right... get food that's still cold in the middle and coffees hardly ever made the way you ask for them... and when you try talking to them about the issue they argue with you and give you attitude and tell you to stop coming here if you don't like it!!! I've asked several times to speak with a manager or get manager information and am told there's not a manager on and they can't give me the managers name. Started going to the one down the road "which is GREAT" and am told they get customers all the time coming to them complaining about that store and having to redo orders... ? HORRIBLE!!!!
Atmosphere: 1
Food: 1
Service: 1
Seriously? 1 star because I couldn't rate a zero. I'm usually a defender of the dunkin donuts workers because they get abused by the customers. One girl was a trainee and the other looked like she was being held against her will. Are you holding her against her will? Maybe giving me the wrong coffee and not speaking a word was a cry for help. Try paying 20 an hour and hire some old people. I bet you'd be able run the op with half of the help. I'm done with you. You are the worst.
Rude and
Atmosphere: 1
Food: 1
Service: 1
Waited 20 minutes in the drive thru this morning for this. Glad I didn't put my straw in and start drinking without looking.
Food: 1
Service: 2
I go to this Dunkin’’ Donuts every morning. I have never been to a Dunkin’ Donuts that has been so disrespectful. This crack head girl who was taking orders inside when I was at the drive through that was working was so disrespectful. My boyfriend went last week and the same girl working told him in the drive through he was the worst person to order, and than yesterday the same girl when I ordered gave me attitude when I was ordering, and wouldn’t even let me order. I said never mind and drove off. When I drove away the girl working was waving to me out the window as there was customers in line waiting for their food. My friend was at the window and saw the whole thing. Also, the girl that disrespected me that was working, her car was all smashed outside and there was an insurance person there taking pictures of her car. I really hope this girl doesn’t go off disrespecting other people just to be happy. I will not be going to this Dunkin’ Donuts ever again. I will go in to the gas station where I am respected, and I will drive further down to a different dunks where they make my food correctly, don’t complain about orders, and they don’t make customers feel uncomfortable. I don’t know how this girl has a job but instead of disrespecting customers, maybe be nice to customers so you can get tips so you can get your meth teeth fixed.
Atmosphere: 1
Food: 1
Service: 1
Ignored me in the drive thru for five minutes and when I pulled up to the window the young lady working was angry that I wanted to order a coffee. Don't ever come here on the weekends the workers are super rude and even place a cone in the drive thru because they don't feel like working. Don't work in food service if you don't want to serve customers. Usually during the work week I get good service and the food is good. Just not the weekend
Lady with the red hair and long fake nails is super rude we went through drive through ordered a caramel latte they hand us a drink that isn’t ours didn’t even have the right label on it and the lady with red hair rudely stated that the caramel macchiato is ours and we said we didn’t order a macchiato so a man came over and tried to tell us that we did. she stirred the same drink slapped a different label on it and handed it to us mumbling that we are d**** No greeting at all no apology for the confusion (which it wasn’t a big deal at all we just wanted our drink it became a big deal we she gave attitude and demanded that was our drink) just pure attitude the entire time what a great start to my husbands Father’s Day having to deal with a woman that has no buissnes being in customer service. Apon reading other reviews I’m not the only one that has had an issue with rude service there. We will not be back we should have went to the Dunkins down the road instead never had an issue with those guys
Atmosphere: 2
Food: 2
Service: 1
If a taco order doesn't come with two tacos, don't put two tacos in the picture on the part of the menu where it lists the prices. It's misleading. Especially when they're so pathetically small and disappointing. $3.19 for 3 bites worth of taco?! What a rip off!! The taco shop near where I just moved from sells 3 bfast tacos twice the size for the same price. Just a dollar each and they're infinitely better tasting. Also doesn't help to be rude when taking orders.
Atmosphere: 1
Food: 1
Service: 1
I normally stay away from any DD in a gas station but this one rocks! Super fast and the sandwiches are actually toasted. Highly recommend.
Literal fraud. I placed an order via the mobile app, and when I got there the crew shrugged and said the oven was off so they weren't serving food. To top it off, they said they couldn't refund my money because there was no manager, and nobody they could call. It's been 3 days so I'm filing a credit card chargeback. Looking at the other reviews, it's appalling that Dunkin' Donuts considers this acceptable. They should have revoked this franchise years ago.
Restaurantji Recommends
I was at a different Dunkin Donuts that's normally really good but was unable to get service, so came to this one and MMMM that was a good choice.I actually got a response on the speaker, the young lady asked specific questions about how I wanted the new Caramel Chocolate cold brew, and made my food quickly and deliciously. Glad I came by!!
Atmosphere: 5
Food: 5
Service: 5
Great place, friendly staff, perfect food and drinks, clean and fast service, as long as this is the one off exit 1 on NH101 in Auburn in the Mr.Mikes/mobile gas station cuz they're the best in the whole area from Manchester to the seacoast!!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Croissant, Bacon Egg and Cheese, Apple Fritter, Coffee Roll, Muffins, Dunkin
Place was renovated, employees were not. Same awful service. Line of 4, 4 people "working" while all ignoring the customers and chit chatting. Rude, slow, unprofessional. Stopped coming to this location for this reason, gave it a chance after their "renovation " never again. Theres another dunks 1 minute down the road 100x better
Fast friendly and decently pricedKid-friendliness: They are patient with kids orderingParking: Plenty of parking, also a drive thru.Wheelchair accessibility: No stairs, all one level.
Confused why there's one person working here, and she's on FaceTime while taking orders and making coffee....
Atmosphere: 1
Food: 3
Service: 1