Just left here, 15 minute and 21 second to get a frozen coffee, it's like they forgot I ordered a coffee even. When I asked how much longer some middle aged lady snapped and said were working on it. Rude, unprofessional and all around unpleasant. Go else where. This place is the worse and to top it off this location is a training store.
Atmosphere: 1
Food: 1
Service: 1
j
Ordered ahead on mobile app to make sure its done before i goto work an instead i wait over 10 mins til i find 2 girls talking gossip around corner not doing the job they are paid for and no other orders or guests like wow horrible. Avoid this dunkin at all
Atmosphere: 1
Food: 1
Service: 1
Larry Levesque
I ordered a ice coffee reg cream and 1 extra sugar and I got extra cream and regular sugar but the donut I ordered was
Atmosphere: 4
Food: 2
Service: 5
Recommended dishes: Donuts
bryan Adams
This shop is located inside a run down gas station. Staff is slow and always talking never at the counter so they have a bell to ring. I got the croissant sandwich it wasn't bad but was cold. Definitely didn't like the experience I won't be back. And the menu said they were $3 a peice but I was charged over $9 for 2 very unhappy ?
Atmosphere: 2
Food: 3
Service: 2
Rick P.
This maybe the worst DD's in Manchester. Even during non peak times, this place can't get it together. I ordered an ice coffee and a bagel. The coffee was burnt and old and my bagel had no spread on it. If any of the younger employees are here, just drive to any other location because your just wasting your money. Too busy goofing around to get an easy order correct.
Vickyanna Francis
Just want to give a quick review as today was my first time coming by this Dunkin’s, as I usually go to the one on Valley st & I’ll explain why. Coming by drive through the women is rude & obviously didn’t get my order right. One thing I alway said coming to these places the employees should always be friendly & kind & listen & repeat the order Dunkin’s for most of us is the start of our day & employees can really ruining someone’s day by not doing any of the above. So again my order (coffee) was not made right tasted horrible & this is why I only go to valley st Dunkin’s. They never get my order wrong they are always kind they listen & repeat your order I never had an issue going there. Please train your employees to be better don’t take your bad day on someone else because you don’t know what the other person is going through this is why it’s important to be kind especially working in the CUSTOMER SERVICE INDUSTRY!!
Service: 1
Ryan Harding
Worst Dunkin’s I’ve ever been to. Constantly get my order wrong and the staff always have an awful attitude. Can’t hear them half the time with the music they are playing in
Atmosphere: 1
Food: 1
Service: 1
Google user
Just want to give a quick review as today was my first time coming by this Dunkin’s, as I usually go to the one on Valley st \\u0026 I’ll explain why. Coming by drive through the women is rude \\u0026 obviously didn’t get my order right. One thing I alway said coming to these places the employees should always be friendly \\u0026 kind \\u0026 listen \\u0026 repeat the order Dunkin’s for most of us is the start of our day \\u0026 employees can really ruining someone’s day by not doing any of the above. So again my order (coffee) was not made right tasted horrible \\u0026 this is why I only go to valley st Dunkin’s. They never get my order wrong they are always kind they listen \\u0026 repeat your order I never had an issue going there. Please train your employees to be better don’t take your bad day on someone else because you don’t know what the other person is going through this is why it’s important to be kind especially working in the CUSTOMER SERVICE INDUSTRY!!
Charlie Winchell
Always been my favoriteParking: Hit or miss
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Hash Browns, Bacon Egg and Cheese, Apple Fritter, Wake
L D
Went here almost everyday. Stopped going for many reasons. There were times no one was there during business hrs, but the last time I went I waited at the speaker, Some girl gets on after I waited a few minutes saying can I help you. I start to order then she starts laughing like a maniac saying I wasn't talking to you then nothing for a few minutes so I just drove away.
If I could give no stars, I would. This location has the most unpleasant and unprofessional staff I've ever encountered. As if it's an inconvenience to them to order a simple coffee.Just about every time I come here, I have a less than enjoyable experience. One occasion I walked in, there's some very distasteful music playing at full volume, some kid rapping and cussing along in the back, shouting across the store. I walk over and waited at the counter for a solid 3-4 mins and never got greeted. The cashier at the gas station point to a hidden doorbell. Literally no signs indicating the doorbell was even there. I pressed it a few times but the music was too loud for anyone to hear it. After another few mins the kid finally realizes I'm standing there and comes over to take my order but keeps the music playing at an unreasonable volume, so now I'm shouting my order to this kid standing right in front of me. I told him the music was little loud and it probably isn't the best choice of music to be playing considering there might be children walking in. He smirked at me and turned it down. After I'm handed my coffee and I start to walk away he turns it back up..One other occasion that really stands out is a day I stopped in for a coffee and no one appears to be working. Nobody at the counter and no sound of anything going on out back either. After standing there for several mins waiting, I walk around the corner to peak out back and there's 2 junked out kids sitting on milk crates on their phones. I look at them and asked if anyone was working today. One kid slowwwwly gets up and comes around to take my order. Kid was completely out of it. I had to repeat my order 3 times. All I got was a med ice.In all honesty, management should be ashamed of themselves for even hiring these individuals. A new team and even new management may not be a bad idea for this place.
Cindi Tigress
Yesterday the English muffin was hard and warm and service is slow and they have zero personality or customer service
chris oriley
No credit card machine by the register had to take my phone out of sight and pay at the drive-
Atmosphere: 1
Food: 3
Service: 1
Tiffany
Love Dunkin they have amazing coffee and have great customer service. We bought 3 of their $15 coffee cups so worth it when u get coffee daily and your refill is $1.94 the cups hold things cold for like 15 hrs and hot for 6+
Atmosphere: 4
Food: 4
Service: 4
Paul Howell
I was handed the wrong coffee after they confused my order with the people who were behind me that didnt bother waiting. I went at 8pm on Saturday 11-12-2022. Will never go here or any Dunkin again.
Just left here, 15 minute and 21 second to get a frozen coffee, it's like they forgot I ordered a coffee even. When I asked how much longer some middle aged lady snapped and said were working on it. Rude, unprofessional and all around unpleasant. Go else where. This place is the worse and to top it off this location is a training store.
Atmosphere: 1
Food: 1
Service: 1
Ordered ahead on mobile app to make sure its done before i goto work an instead i wait over 10 mins til i find 2 girls talking gossip around corner not doing the job they are paid for and no other orders or guests like wow horrible. Avoid this dunkin at all
Atmosphere: 1
Food: 1
Service: 1
I ordered a ice coffee reg cream and 1 extra sugar and I got extra cream and regular sugar but the donut I ordered was
Atmosphere: 4
Food: 2
Service: 5
Recommended dishes: Donuts
This shop is located inside a run down gas station. Staff is slow and always talking never at the counter so they have a bell to ring. I got the croissant sandwich it wasn't bad but was cold. Definitely didn't like the experience I won't be back. And the menu said they were $3 a peice but I was charged over $9 for 2 very unhappy ?
Atmosphere: 2
Food: 3
Service: 2
This maybe the worst DD's in Manchester. Even during non peak times, this place can't get it together. I ordered an ice coffee and a bagel. The coffee was burnt and old and my bagel had no spread on it. If any of the younger employees are here, just drive to any other location because your just wasting your money. Too busy goofing around to get an easy order correct.
Just want to give a quick review as today was my first time coming by this Dunkin’s, as I usually go to the one on Valley st & I’ll explain why. Coming by drive through the women is rude & obviously didn’t get my order right. One thing I alway said coming to these places the employees should always be friendly & kind & listen & repeat the order Dunkin’s for most of us is the start of our day & employees can really ruining someone’s day by not doing any of the above. So again my order (coffee) was not made right tasted horrible & this is why I only go to valley st Dunkin’s. They never get my order wrong they are always kind they listen & repeat your order I never had an issue going there. Please train your employees to be better don’t take your bad day on someone else because you don’t know what the other person is going through this is why it’s important to be kind especially working in the CUSTOMER SERVICE INDUSTRY!!
Service: 1
Worst Dunkin’s I’ve ever been to. Constantly get my order wrong and the staff always have an awful attitude. Can’t hear them half the time with the music they are playing in
Atmosphere: 1
Food: 1
Service: 1
Just want to give a quick review as today was my first time coming by this Dunkin’s, as I usually go to the one on Valley st \\u0026 I’ll explain why. Coming by drive through the women is rude \\u0026 obviously didn’t get my order right. One thing I alway said coming to these places the employees should always be friendly \\u0026 kind \\u0026 listen \\u0026 repeat the order Dunkin’s for most of us is the start of our day \\u0026 employees can really ruining someone’s day by not doing any of the above. So again my order (coffee) was not made right tasted horrible \\u0026 this is why I only go to valley st Dunkin’s. They never get my order wrong they are always kind they listen \\u0026 repeat your order I never had an issue going there. Please train your employees to be better don’t take your bad day on someone else because you don’t know what the other person is going through this is why it’s important to be kind especially working in the CUSTOMER SERVICE INDUSTRY!!
Always been my favoriteParking: Hit or miss
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Hash Browns, Bacon Egg and Cheese, Apple Fritter, Wake
Went here almost everyday. Stopped going for many reasons. There were times no one was there during business hrs, but the last time I went I waited at the speaker, Some girl gets on after I waited a few minutes saying can I help you. I start to order then she starts laughing like a maniac saying I wasn't talking to you then nothing for a few minutes so I just drove away.
Restaurantji Recommends
If I could give no stars, I would. This location has the most unpleasant and unprofessional staff I've ever encountered. As if it's an inconvenience to them to order a simple coffee.Just about every time I come here, I have a less than enjoyable experience. One occasion I walked in, there's some very distasteful music playing at full volume, some kid rapping and cussing along in the back, shouting across the store. I walk over and waited at the counter for a solid 3-4 mins and never got greeted. The cashier at the gas station point to a hidden doorbell. Literally no signs indicating the doorbell was even there. I pressed it a few times but the music was too loud for anyone to hear it. After another few mins the kid finally realizes I'm standing there and comes over to take my order but keeps the music playing at an unreasonable volume, so now I'm shouting my order to this kid standing right in front of me. I told him the music was little loud and it probably isn't the best choice of music to be playing considering there might be children walking in. He smirked at me and turned it down. After I'm handed my coffee and I start to walk away he turns it back up..One other occasion that really stands out is a day I stopped in for a coffee and no one appears to be working. Nobody at the counter and no sound of anything going on out back either. After standing there for several mins waiting, I walk around the corner to peak out back and there's 2 junked out kids sitting on milk crates on their phones. I look at them and asked if anyone was working today. One kid slowwwwly gets up and comes around to take my order. Kid was completely out of it. I had to repeat my order 3 times. All I got was a med ice.In all honesty, management should be ashamed of themselves for even hiring these individuals. A new team and even new management may not be a bad idea for this place.
Yesterday the English muffin was hard and warm and service is slow and they have zero personality or customer service
No credit card machine by the register had to take my phone out of sight and pay at the drive-
Atmosphere: 1
Food: 3
Service: 1
Love Dunkin they have amazing coffee and have great customer service. We bought 3 of their $15 coffee cups so worth it when u get coffee daily and your refill is $1.94 the cups hold things cold for like 15 hrs and hot for 6+
Atmosphere: 4
Food: 4
Service: 4
I was handed the wrong coffee after they confused my order with the people who were behind me that didnt bother waiting. I went at 8pm on Saturday 11-12-2022. Will never go here or any Dunkin again.