Customer service was horrible! The lady yelled at me to pull up and after ordering made a rude comment.
James Epcot Correia
I tried to walk in to use the restroom and buy food. Door is locked. The female employee locked the door and had her 2 kids running around inside. I didn't know dunkin turned into a daycare. Will never return to dunkin. GET A BABYSITTER DUNKIN IS NOT A DAYCARE!
Atmosphere: 1
Food: 1
Service: 1
Ashley R.
Manager is an absolute psycho someone should report her. She talks like she's an angry dog to every customers.
Ana Osorio
Very busy in the mornings. But great service from the older ladies who work the morning shift?
Atmosphere: 5
Food: 5
Service: 5
Ashlee Lessard
Lastnight at 6pm I went into this dunks with my daughter and husband. My daughter wanted to pick a donut and that was made known to them that we would be getting donuts (2 year old excited and yelling about a donut with sprinkles) however she needed the restroom first. When I came out of the restroom my husband was visibly annoyed. I look over and the worker is throwing all the donuts in the trash after stating the ovens have also been turned off for closing (7pm) then the worker proceeds to say “oh did you want donuts?” Leaving just the plain and powdered when asking. I tried to call today to discuss with manager but the phone is shut off/taken off the hook. If you don’t stop serving customers till 7pm then at 6pm there should still be at least one food option left available till closing. Not just the 5 pitchers of coffee sitting on the front counter without covers. Do better.
Jennifer Breen
The attitude from the drive thru employee with horrible customer service this morning was completely unprofessional!!!! I mentioned part of my order being missing and her reply was down right rude with no option to resolve it! Went over to the 123 Bridge St Dunkins next to Ya Mas and was treated 1 million times better with the kindest attitude from a sweet lady. It really shows when you love or hate your job! I hope your employee sees this and finds out that she's affected business for your establishment and I will choose to go where kindness is given!
paulie kaz
Closes at 7pm yet at 640 I can't get iced coffee because they already dumped it out cause they are closing in 20 min.... The hours say open till 7 not employees leave right at 7.... That's bull
Diane Welch
We sat at the speaker for 10 minutes and no one acknowledged us. So my husband tooted his horn. A female came on the speaker snapped "are you honking at us" and we said yes. She said they are busy and we can go inside or down the road. All they had to do is state they were busy when we pulled up. She was so rude. Will NEVER go there again.
Smn
Gildis should be ashamed of himself raising the prices as much as he has considering he's the richest man on his island in Portugal and owns every Dunkin' donuts on bridge Street so your forced out of your way to avoid his stores. It is also so awkward and unprofessional to have the kids at the window ask you five times if you want your change after paying $3.50 for a small coffee, Yes I'm sorry I need my 50 cents now, they're desperate attempt to keep your change tells me he obviously is not paying his employees well either
Carina Carter
Every time I place a mobile order to pick up in the store, the lobby is closed, forcing me to wait in their absurd drive through line.
What’s the point of doing a mobile order to “skip the line” and then you can’t even open the door and have to wait in the line anyways… stupidity
Ben Pelletier
Worst dunks ever. 70 cents more for same coffee anywhere else. Don’t even open walk in. Garbage
Virginia Dufault
I don’t even give this place a 1 star!!Absolutely horrible, slowest service, unorganized, never get your order right!
Im Themidgeman21
I've had nothing but good experiences here.
Matthew Hoelzel
Had 2 of the most awful experiences there involving poor attitude from the staff. One incident involved an employee literally bad mouthing me to another employee right in front of me in the drive thru and the awful attitude from the blonde employee with glasses. How she asked for our order was incredibly rude and she’s not the only one. Between the employees smoking right in front of the door arguing with people and the lack of professionalism I would just tell people to go to the one less than a half a mile down the street.
Customer service was horrible! The lady yelled at me to pull up and after ordering made a rude comment.
I tried to walk in to use the restroom and buy food. Door is locked. The female employee locked the door and had her 2 kids running around inside. I didn't know dunkin turned into a daycare. Will never return to dunkin. GET A BABYSITTER DUNKIN IS NOT A DAYCARE!
Atmosphere: 1
Food: 1
Service: 1
Manager is an absolute psycho someone should report her. She talks like she's an angry dog to every customers.
Very busy in the mornings. But great service from the older ladies who work the morning shift?
Atmosphere: 5
Food: 5
Service: 5
Lastnight at 6pm I went into this dunks with my daughter and husband. My daughter wanted to pick a donut and that was made known to them that we would be getting donuts (2 year old excited and yelling about a donut with sprinkles) however she needed the restroom first. When I came out of the restroom my husband was visibly annoyed. I look over and the worker is throwing all the donuts in the trash after stating the ovens have also been turned off for closing (7pm) then the worker proceeds to say “oh did you want donuts?” Leaving just the plain and powdered when asking. I tried to call today to discuss with manager but the phone is shut off/taken off the hook. If you don’t stop serving customers till 7pm then at 6pm there should still be at least one food option left available till closing. Not just the 5 pitchers of coffee sitting on the front counter without covers. Do better.
The attitude from the drive thru employee with horrible customer service this morning was completely unprofessional!!!! I mentioned part of my order being missing and her reply was down right rude with no option to resolve it! Went over to the 123 Bridge St Dunkins next to Ya Mas and was treated 1 million times better with the kindest attitude from a sweet lady. It really shows when you love or hate your job! I hope your employee sees this and finds out that she's affected business for your establishment and I will choose to go where kindness is given!
Closes at 7pm yet at 640 I can't get iced coffee because they already dumped it out cause they are closing in 20 min.... The hours say open till 7 not employees leave right at 7.... That's bull
We sat at the speaker for 10 minutes and no one acknowledged us. So my husband tooted his horn. A female came on the speaker snapped "are you honking at us" and we said yes. She said they are busy and we can go inside or down the road. All they had to do is state they were busy when we pulled up. She was so rude. Will NEVER go there again.
Gildis should be ashamed of himself raising the prices as much as he has considering he's the richest man on his island in Portugal and owns every Dunkin' donuts on bridge Street so your forced out of your way to avoid his stores. It is also so awkward and unprofessional to have the kids at the window ask you five times if you want your change after paying $3.50 for a small coffee, Yes I'm sorry I need my 50 cents now, they're desperate attempt to keep your change tells me he obviously is not paying his employees well either
Every time I place a mobile order to pick up in the store, the lobby is closed, forcing me to wait in their absurd drive through line.
Restaurantji Recommends
What’s the point of doing a mobile order to “skip the line” and then you can’t even open the door and have to wait in the line anyways… stupidity
Worst dunks ever. 70 cents more for same coffee anywhere else. Don’t even open walk in. Garbage
I don’t even give this place a 1 star!!Absolutely horrible, slowest service, unorganized, never get your order right!
I've had nothing but good experiences here.
Had 2 of the most awful experiences there involving poor attitude from the staff. One incident involved an employee literally bad mouthing me to another employee right in front of me in the drive thru and the awful attitude from the blonde employee with glasses. How she asked for our order was incredibly rude and she’s not the only one. Between the employees smoking right in front of the door arguing with people and the lack of professionalism I would just tell people to go to the one less than a half a mile down the street.