Was very tired from driving my truck had plenty of room to park and all the amenities at a stones throw, great service all around. Thanks for making me feel welcomed being so far from home.
Service: 5
Tristan D
The staff are great. These rooms tho… they look pretty beat down. If you are a wedding party looking for hotels please consider somewhere else.
Service: 4
Allen Carpenter
For a Holliday Inn, I was shocked at how clean the rooms were. Honestly the best part of the rooms were the bathroom… hot hot water with decent water pressure (yes!!!) and a great brand of shampoo and conditioner and body wash (never seen that before). My only real gripe, they did not have a continental breakfast… but they do serve breakfast for $$. Overall I would highly recommend this place.
Service: 4
Donna Leydon
Stayed one night while visiting family... Hotel is conveniently located near rt 93. Room was VERY clean ... Actually, the whole hotel was very clean. I have to mention Grace at the front desk! So very personable and helpful with any questions I had. A FIVE STAR employee for sure!! ?
Service: 5
Cher L
Impeccably clean property and super nice and knowlegable staff. Breakfast was so good also! I did take a star off becuase I did not like the location of my room in the "basement" level so our windows were ground level and we had to keep the shades closed. But becides that we have not complaints. When we visit this area again I will surely stay at this location.
Service: 5
Brandon Pillsbury
If you want access to a pool and hot tub for $10 for the family... this is the place to go. Worth it. Access to a shower and changing area.
Service: 5
Bobby Thompson
Stayed there 3 time great serviceRooms: Clean spaceNearby activities: American Stonehenge must see great mall and food placesSafety: Secure walking in at 3amFood & drinks: Margaritas kids eat free
Service: 5
Steven McGuinness
Great stay, very warm pool and awesome hot tub would definitely return if im in the area
Service: 5
Heidi Herlihy
Stayed 1 night to attend a wedding. The room was spacious, very clean & comfortable. I liked the built in Dove toiletry dispensers at the sink & shower. Thank you to Grace at the front desk for having multiple sized safety pins to choose from for my dress. Highly recommend this hotel.Rooms: Clean & comfortable. Liked all the plugs built in to bedside tables, desk area & shelving area with mirror and hooks. Coffee pot, refrigerator & microwave area was in it's own cabinet. Thoughtfully placed in the room separate from living area & near the bathroom sink.
Service: 5
Amy Melendez
I spent New Year's Eve at various hotels in the area, but this one is by far the best. The check-in process was easy, the staff was friendly, and the entire hotel was exceptionally clean. I'll be booking
The rooms where good and the service TERRIBLE! Are food was cold at breakfast and the lady didn't get are orders correctly. The location was next to the hotle with bedbugs. And one of are important items were missing we check everywhere and we said that it was missing and the item somehow it got in the closet and we checked there and it wasn't there. They said we treated to call the cops about the item. A house service person stole it and returned it. My sister's milk tasted like butter and they didn't get my mom's home fries currently they were still raw. The only nice things were the pool gym and the churros at margaritas
Service: 1
Jacki Kagdis
Grace was fantastic!Nearby activities: Convenience and clean.
Service: 5
Joslin Hill
The location was great but when we got there, we went to our room everything was OK. We got some towels and stuff and then we asked if they could bring some towels and stuff to the room that was kind of good but it took them a few hours, and then when we went to the pool, me and my sisters, my mom. Put her cocaine in the closet we come back and it’s not there We went to go check everywhere even in the closet and then we left. We told them that they better find it or something and next thing we know it’s apparently it wasn’t the closet and they said that we threatened to call the cops on them and that caused the whole scene, asking them to findIt The food was cold at every place where we went the breakfast and the restaurant next-door My mom wanted a cooked potato potatoes, well done because she has OCD and she likes crunchy stuff. They just heated it up and gave it back when we told them if they could try to make it crunchy my milk taste like butter my sisters Orange juice had stuff floating in it and the apple juice that she got. The shower was hard to get on hot. We had to wait 10 minutes for the hot water to actually turn on. we try to clean nice for them too We did not appreciate them, saying that we were accused We said it was missing on the house keeping came overall The gym, the pool, and the place was perfectly fine. We don’t know if it was only us who experienced to this, but we didn’t appreciate our food being cold, and being accused of doing something with the cane so that we could cause a scene
Service: 1
Reza Chegoonian
It’s old but clean. The only thing that made me mad, right at 10AM housekeeping bump the door and ask to leave!!! It’s check out time!!!!
Service: 2
Amanda F
We stayed at the Holiday Inn Salem for the weekend for a wedding. Overall the experience was good. Service was top tier, especially with 3 weddings and a sold out hotel.What Worked:* Hotel staff was overly accomodating.* Indoor pool is so spacious and warm, not super hot in the area so those not swimming can hang out.* Being attached to Margaritas is a win!* Pool is open until 11pm.What Didn't Work:* In the evening their was an older woman manager whom was friendly but appeared easily shaken.* Hot tub was burning hot, could only use it in short sprint of time.* There was a group who rented out the breakfast space and conference space after there event. We were on the 2nd floor and could hear them partying well past 1am in the hotel space below.* Breakfast is a sitdown experience.Recommendations:* If you stay on the weekend request a room on the top 2 floors* Request extra pillows and blankets upon check in, they didn't have extras Saturday night.* Be kind to the front desk staff, they are working really hard to give everyone an amazing experience.
Was very tired from driving my truck had plenty of room to park and all the amenities at a stones throw, great service all around. Thanks for making me feel welcomed being so far from home.
Service: 5
The staff are great. These rooms tho… they look pretty beat down. If you are a wedding party looking for hotels please consider somewhere else.
Service: 4
For a Holliday Inn, I was shocked at how clean the rooms were. Honestly the best part of the rooms were the bathroom… hot hot water with decent water pressure (yes!!!) and a great brand of shampoo and conditioner and body wash (never seen that before). My only real gripe, they did not have a continental breakfast… but they do serve breakfast for $$. Overall I would highly recommend this place.
Service: 4
Stayed one night while visiting family... Hotel is conveniently located near rt 93. Room was VERY clean ... Actually, the whole hotel was very clean. I have to mention Grace at the front desk! So very personable and helpful with any questions I had. A FIVE STAR employee for sure!! ?
Service: 5
Impeccably clean property and super nice and knowlegable staff. Breakfast was so good also! I did take a star off becuase I did not like the location of my room in the "basement" level so our windows were ground level and we had to keep the shades closed. But becides that we have not complaints. When we visit this area again I will surely stay at this location.
Service: 5
If you want access to a pool and hot tub for $10 for the family... this is the place to go. Worth it. Access to a shower and changing area.
Service: 5
Stayed there 3 time great serviceRooms: Clean spaceNearby activities: American Stonehenge must see great mall and food placesSafety: Secure walking in at 3amFood & drinks: Margaritas kids eat free
Service: 5
Great stay, very warm pool and awesome hot tub would definitely return if im in the area
Service: 5
Stayed 1 night to attend a wedding. The room was spacious, very clean & comfortable. I liked the built in Dove toiletry dispensers at the sink & shower. Thank you to Grace at the front desk for having multiple sized safety pins to choose from for my dress. Highly recommend this hotel.Rooms: Clean & comfortable. Liked all the plugs built in to bedside tables, desk area & shelving area with mirror and hooks. Coffee pot, refrigerator & microwave area was in it's own cabinet. Thoughtfully placed in the room separate from living area & near the bathroom sink.
Service: 5
I spent New Year's Eve at various hotels in the area, but this one is by far the best. The check-in process was easy, the staff was friendly, and the entire hotel was exceptionally clean. I'll be booking
Service: 5
Restaurantji Recommends
The rooms where good and the service TERRIBLE! Are food was cold at breakfast and the lady didn't get are orders correctly. The location was next to the hotle with bedbugs. And one of are important items were missing we check everywhere and we said that it was missing and the item somehow it got in the closet and we checked there and it wasn't there. They said we treated to call the cops about the item. A house service person stole it and returned it. My sister's milk tasted like butter and they didn't get my mom's home fries currently they were still raw. The only nice things were the pool gym and the churros at margaritas
Service: 1
Grace was fantastic!Nearby activities: Convenience and clean.
Service: 5
The location was great but when we got there, we went to our room everything was OK. We got some towels and stuff and then we asked if they could bring some towels and stuff to the room that was kind of good but it took them a few hours, and then when we went to the pool, me and my sisters, my mom. Put her cocaine in the closet we come back and it’s not there We went to go check everywhere even in the closet and then we left. We told them that they better find it or something and next thing we know it’s apparently it wasn’t the closet and they said that we threatened to call the cops on them and that caused the whole scene, asking them to findIt The food was cold at every place where we went the breakfast and the restaurant next-door My mom wanted a cooked potato potatoes, well done because she has OCD and she likes crunchy stuff. They just heated it up and gave it back when we told them if they could try to make it crunchy my milk taste like butter my sisters Orange juice had stuff floating in it and the apple juice that she got. The shower was hard to get on hot. We had to wait 10 minutes for the hot water to actually turn on. we try to clean nice for them too We did not appreciate them, saying that we were accused We said it was missing on the house keeping came overall The gym, the pool, and the place was perfectly fine. We don’t know if it was only us who experienced to this, but we didn’t appreciate our food being cold, and being accused of doing something with the cane so that we could cause a scene
Service: 1
It’s old but clean. The only thing that made me mad, right at 10AM housekeeping bump the door and ask to leave!!! It’s check out time!!!!
Service: 2
We stayed at the Holiday Inn Salem for the weekend for a wedding. Overall the experience was good. Service was top tier, especially with 3 weddings and a sold out hotel.What Worked:* Hotel staff was overly accomodating.* Indoor pool is so spacious and warm, not super hot in the area so those not swimming can hang out.* Being attached to Margaritas is a win!* Pool is open until 11pm.What Didn't Work:* In the evening their was an older woman manager whom was friendly but appeared easily shaken.* Hot tub was burning hot, could only use it in short sprint of time.* There was a group who rented out the breakfast space and conference space after there event. We were on the 2nd floor and could hear them partying well past 1am in the hotel space below.* Breakfast is a sitdown experience.Recommendations:* If you stay on the weekend request a room on the top 2 floors* Request extra pillows and blankets upon check in, they didn't have extras Saturday night.* Be kind to the front desk staff, they are working really hard to give everyone an amazing experience.
Service: 4