Poor customer service! I ordered a shake and one employee calls me saying the machine is not working and then my fries were missing from my ordered when it was delivered and then when I asked for a refund the employee says "the best they can do is give me free fries next time I order" so he puts his manager on the phone who says he says he can refund the fries but not the shake because they ran out of milk and cleaning the machine.... So which is it ? The machine is broken or they just didn't want to make it? At this point I don't even know if I'm getting my refund, but I will never be going back.
Jessica M.
Poor customer service! I ordered a shake and one employee calls me saying the machine is not working and then my fries were missing from my ordered when it was delivered and then when I asked for a refund the employee says "the best they can do is give me free fries next time I order" so he puts his manager on the phone who says he says he can refund the fries but not the shake because they ran out of milk and cleaning the machine.... So which is it ? The machine is broken or they just didn't want to make it? At this point I don't even know if I'm getting my refund, but I will never be going back.
Matt Martin
Quick service, good
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Philly Cheesesteak
Diego Jaramillo
the best place I have ever been to ? the cashier is very friendly and above all professional in her work, the food has incredible flavor thanks to their cooks I am very happy to have come to this place, I am sure I will return as soon as I
I am very bothered an un pleased by the staff. I walked into the restaurant at 920pm the store closes at 930pm and the young lady at the register that refused to give me her name said there not making any sandwiches because there closed but clearly im in the store. So i ask for a manager and they say there is no manager on duty. How is there establishment running with no manager. She then speaks in Spanish to her coworker. He comes over he says they are closed but the door is still open, he can't do nothing for me. So I ask what his name he walks away. I ask the girl and she screams to him whats his name, real funny so she lies and says Jose because when he walked back I ask him again and he some name in Spanish that I can't pronounce. That was disrespectful to me and rude. Very poor service and that staff needs to be reevaluated.
Atmosphere: 1
Service: 1
Mina Melk
Charley's Philly cheesesteaks sandwich is the best Philly cheesesteak you'll ever taste. Since they opened in Bayonne and we're always here. Kids loved their kids' meals. And the best drink is the strawberries lemonade. Highly recommended to eat their delicious foods. You won't regret it. Thank you.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Philly Cheesesteak
Yousef Ghora
The worst food I ever got. The grill wasn’t clean very very bad costumer service. The food was horrible and not fresh everything was really bad.
R G.
Made the mistake of ordering from here recently and could not have been more unhappy with what I ordered. The so called "cheesesteaks" were tiny (even after ordering extra meat!), served on the worst quality bread and basically tasteless. Not to mention WAY, WAY overpriced for the tiny sandwhich you get. An overall miserable experience. If you think these are good cheesesteaks, you apparently know nothing at all about the subject.
Mo Nassar
Cool place and food tastes good. You can see them cook the food so it gives you that extra peace of mind. The beautiful girl at the register has great customer service skills and was super friendly and patient. Overall, great experience!
Place is off the heezy. Stick with the cheese steaks . Food is really good. Service is pleasant.
Atmosphere: 5
Food: 5
Service: 5
Crystal Dent
Recently when I order the boneless teriyaki chicken the restaurant put almost no sauce on the chicken. Big change- no longer worth the money. Also, they don't answer the phone. I wanted to ask if there is a new policy to give a drop of sauce on each piece.
Food: 3
Service: 2
MV double L
Bad got some lemon pepper chicken and it was badly over seasoned couldn't even eat the foodMy dog turnd it down
Kyrilos Sharoubim
Service and staff were amazing! ??
michael castillo
I love this place, food really good and really good costumer service
Poor customer service! I ordered a shake and one employee calls me saying the machine is not working and then my fries were missing from my ordered when it was delivered and then when I asked for a refund the employee says "the best they can do is give me free fries next time I order" so he puts his manager on the phone who says he says he can refund the fries but not the shake because they ran out of milk and cleaning the machine.... So which is it ? The machine is broken or they just didn't want to make it? At this point I don't even know if I'm getting my refund, but I will never be going back.
Poor customer service! I ordered a shake and one employee calls me saying the machine is not working and then my fries were missing from my ordered when it was delivered and then when I asked for a refund the employee says "the best they can do is give me free fries next time I order" so he puts his manager on the phone who says he says he can refund the fries but not the shake because they ran out of milk and cleaning the machine.... So which is it ? The machine is broken or they just didn't want to make it? At this point I don't even know if I'm getting my refund, but I will never be going back.
Quick service, good
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Philly Cheesesteak
the best place I have ever been to ? the cashier is very friendly and above all professional in her work, the food has incredible flavor thanks to their cooks I am very happy to have come to this place, I am sure I will return as soon as I
Atmosphere: 5
Food: 5
Service: 5
The old school steak is a perfect 10
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Cheese Fries, Philly Cheesesteak
I am very bothered an un pleased by the staff. I walked into the restaurant at 920pm the store closes at 930pm and the young lady at the register that refused to give me her name said there not making any sandwiches because there closed but clearly im in the store. So i ask for a manager and they say there is no manager on duty. How is there establishment running with no manager. She then speaks in Spanish to her coworker. He comes over he says they are closed but the door is still open, he can't do nothing for me. So I ask what his name he walks away. I ask the girl and she screams to him whats his name, real funny so she lies and says Jose because when he walked back I ask him again and he some name in Spanish that I can't pronounce. That was disrespectful to me and rude. Very poor service and that staff needs to be reevaluated.
Atmosphere: 1
Service: 1
Charley's Philly cheesesteaks sandwich is the best Philly cheesesteak you'll ever taste. Since they opened in Bayonne and we're always here. Kids loved their kids' meals. And the best drink is the strawberries lemonade. Highly recommended to eat their delicious foods. You won't regret it. Thank you.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Philly Cheesesteak
The worst food I ever got. The grill wasn’t clean very very bad costumer service. The food was horrible and not fresh everything was really bad.
Made the mistake of ordering from here recently and could not have been more unhappy with what I ordered. The so called "cheesesteaks" were tiny (even after ordering extra meat!), served on the worst quality bread and basically tasteless. Not to mention WAY, WAY overpriced for the tiny sandwhich you get. An overall miserable experience. If you think these are good cheesesteaks, you apparently know nothing at all about the subject.
Cool place and food tastes good. You can see them cook the food so it gives you that extra peace of mind. The beautiful girl at the register has great customer service skills and was super friendly and patient. Overall, great experience!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Philly Cheesesteak
Restaurantji Recommends
Place is off the heezy. Stick with the cheese steaks . Food is really good. Service is pleasant.
Atmosphere: 5
Food: 5
Service: 5
Recently when I order the boneless teriyaki chicken the restaurant put almost no sauce on the chicken. Big change- no longer worth the money. Also, they don't answer the phone. I wanted to ask if there is a new policy to give a drop of sauce on each piece.
Food: 3
Service: 2
Bad got some lemon pepper chicken and it was badly over seasoned couldn't even eat the foodMy dog turnd it down
Service and staff were amazing! ??
I love this place, food really good and really good costumer service