Bad Service. Delivery order incomplete and then they did not want to take accountability for the disaster. Bad service includes the manager that took my call. They did not provide refund.
Service: 1
W R
Today was my firts time eating at Five Guys and it was the best experience so far in burger restaurant the food is fresh the taste of the burger was out of this planet ?? the service was amazing and perfect the cashier was very polite and happy because it was my first time eating at Five Guys i ordered a triple cheese burger with mayo onions ketchup mayo mushrooms fries and large Coca cola ?
Atmosphere: 5
Food: 5
Service: 5
Ibanez Guitar
HOW DARE YOU ASKING ME FOR A TIP BEFORE I EVEN GET FOOD????
Atmosphere: 3
Food: 5
Service: 2
Howard Douglas
Really hectic evening. I've been placing internet orders with them for years. It was the worst night ever. The individual facilitating the orders shouldn't be the one in the front. When customers came in to pick up their meals, no one on staff spoke to them, and when I questioned about my order, I was called names.
Atmosphere: 1
Food: 1
Service: 1
Suge White
The manager was very rude and didn’t care about the service. I think her name is Virginia or Vanessa she shouldn’t be a manager at any location.
Service: 1
Patricia fabian
The best burgers
J Salerno
Its Five Guys, Probably the best fast food burger in the tri-state area. Hotdogs not so much and a bit overpriced. But their fries and burgers are great. If your getting a burger go “all the way”. Never had a milkshake from here but ive heard they are good.Vegetarian options: Its burger joint so it’s what you’d expect for vegetarian options
Atmosphere: 4
Food: 4
Service: 4
Recommended dishes: Regular Fries, Large Fries, Double Cheeseburger w Everything, Bacon Cheeseburger All the Way, Little Bacon Cheeseburger
Drip Baylless
The food is good when you have a good team working. Some care so much for quality that they won't starting cooking your fries until you get there to ensure they are crisp. other days the staff doesnt seem to care. Biggest problem is the phone etiquette. They stop answering an hour before closing or many times they wont pick up even if they are free. I know most of business is through delivery and in store orders but waiting in the restaurant for 10-15 because noone picked up the phone is why i visit rarely.
Can't believe this is a Five Guys , soo less options and poor
Atmosphere: 5
Food: 2
Service: 2
Jefferson Quintao
Place was clean, attendant was very knowledge.Wheelchair accessibility: Is accessible for disabled.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Double Cheeseburger w Everything
Miguel Camacho
This is the most expensive soggy burgers I've ever had. The food is over priced. ,30 burgers is
Atmosphere: 4
Food: 2
Service: 3
Samantha Dee
Went on 9/16 and the staff seem like they don’t wanna be there. When you get in the front, they don’t address you and say anything. They just stare like you’re disturbing them. Why do you think I’m there? To stare at you while you cook? Granted the cashier wasn’t there but they could of said “someone will be right with you”but instead just stood there. If you don’t like leave or just be nice to people. Food was good but very messy. They didn’t even try to get the toppings on right. Just threw it in there ?
Atmosphere: 2
Food: 3
Service: 1
Recommended dishes: Regular Fries, Burger
Dhruv Patel
Service was good but how do y’all mess up orders. I asked for a hamburger and got a cheeseburger. Threw it out since I’m lactose intolerant. I think this is 3rd-4th time this happened, think I’m gonna go to McDonald’s instead of spending $11 for a burger that I can’t eat. Smh do
The best
Atmosphere: 5
Food: 5
Service: 5
The burgers are great. And the fries are tasty.
Atmosphere: 5
Food: 5
Service: 5
Bad Service. Delivery order incomplete and then they did not want to take accountability for the disaster. Bad service includes the manager that took my call. They did not provide refund.
Service: 1
Today was my firts time eating at Five Guys and it was the best experience so far in burger restaurant the food is fresh the taste of the burger was out of this planet ?? the service was amazing and perfect the cashier was very polite and happy because it was my first time eating at Five Guys i ordered a triple cheese burger with mayo onions ketchup mayo mushrooms fries and large Coca cola ?
Atmosphere: 5
Food: 5
Service: 5
HOW DARE YOU ASKING ME FOR A TIP BEFORE I EVEN GET FOOD????
Atmosphere: 3
Food: 5
Service: 2
Really hectic evening. I've been placing internet orders with them for years. It was the worst night ever. The individual facilitating the orders shouldn't be the one in the front. When customers came in to pick up their meals, no one on staff spoke to them, and when I questioned about my order, I was called names.
Atmosphere: 1
Food: 1
Service: 1
The manager was very rude and didn’t care about the service. I think her name is Virginia or Vanessa she shouldn’t be a manager at any location.
Service: 1
The best burgers
Its Five Guys, Probably the best fast food burger in the tri-state area. Hotdogs not so much and a bit overpriced. But their fries and burgers are great. If your getting a burger go “all the way”. Never had a milkshake from here but ive heard they are good.Vegetarian options: Its burger joint so it’s what you’d expect for vegetarian options
Atmosphere: 4
Food: 4
Service: 4
Recommended dishes: Regular Fries, Large Fries, Double Cheeseburger w Everything, Bacon Cheeseburger All the Way, Little Bacon Cheeseburger
The food is good when you have a good team working. Some care so much for quality that they won't starting cooking your fries until you get there to ensure they are crisp. other days the staff doesnt seem to care. Biggest problem is the phone etiquette. They stop answering an hour before closing or many times they wont pick up even if they are free. I know most of business is through delivery and in store orders but waiting in the restaurant for 10-15 because noone picked up the phone is why i visit rarely.
Atmosphere: 2
Food: 4
Service: 1
Restaurantji Recommends
Can't believe this is a Five Guys , soo less options and poor
Atmosphere: 5
Food: 2
Service: 2
Place was clean, attendant was very knowledge.Wheelchair accessibility: Is accessible for disabled.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Double Cheeseburger w Everything
This is the most expensive soggy burgers I've ever had. The food is over priced. ,30 burgers is
Atmosphere: 4
Food: 2
Service: 3
Went on 9/16 and the staff seem like they don’t wanna be there. When you get in the front, they don’t address you and say anything. They just stare like you’re disturbing them. Why do you think I’m there? To stare at you while you cook? Granted the cashier wasn’t there but they could of said “someone will be right with you”but instead just stood there. If you don’t like leave or just be nice to people. Food was good but very messy. They didn’t even try to get the toppings on right. Just threw it in there ?
Atmosphere: 2
Food: 3
Service: 1
Recommended dishes: Regular Fries, Burger
Service was good but how do y’all mess up orders. I asked for a hamburger and got a cheeseburger. Threw it out since I’m lactose intolerant. I think this is 3rd-4th time this happened, think I’m gonna go to McDonald’s instead of spending $11 for a burger that I can’t eat. Smh do
Atmosphere: 1
Food: 1
Service: 3
Recommended dishes: Regular Fries, Burger