The coffee here is so light, it shouldn't even be called coffee! The manager is extremely rude. When ordering ahead there is something always wrong with our food. Last (and final) time we came here, our food was burnt and we didnt get a replacementfor it or redund. We stopped coming to the location and suggest you don't come here. Go to teaneck or dumont.
Atmosphere: 3
Food: 2
Service: 1
Cristina Grullon
Go inside and there is a mad scramble going on, recommend ordering through the mobile app only for this location. I understand it can be stressful with the volume of customers coming in the morning rush but they always miss something or put the wrong ingredients in my order. You get whatever they're going to give you randomly and they're stingy. I'll give them they are quick and fast with the orders.
Great for having a quick Coffee & Donut on my way to work , happy they just close to home .
Atmosphere: 5
Food: 4
Service: 5
scott earth
Solid location no
Atmosphere: 5
Food: 5
Service: 5
Trevor Schilling
Great coffee, fresh donuts, and very friendly staff!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Fresh Donuts
T L
The new drive thru LOOKS great, but has a double lane that allows for people with mobile orders to literally cut the line which is EXTREMELY unfair. In the past month it’s happened to me 3 times already. they should block off that mobile order lane with cones or something and make them wait in line with everyone else. i do mobile orders too and i wait in line like a normal person.
Atmosphere: 3
Food: 3
Service: 5
Jaime Leon Gomez
Very caen people working
Atmosphere: 5
Food: 5
Service: 5
Pleakley
There's always something with this Dunkin branch and it's employees. It's scaring me
Atmosphere: 1
Food: 1
Service: 1
Karem Telb
Customer service very very slowStore manager left the line because she talking with another customer from her countryNo
Atmosphere: 1
Service: 1
Recommended dishes: Bagels
ANGELIN BULLOCK
This location has been remodeled and now offer drive through. The inside is beautiful. Donuts are fresh. The employees are wonderful and offer great service.Kid-friendliness: my granddaughter was with me they were patient as she made her selection.
They’re too stingy with their cream cheese, you’ll end up getting dry bagels with scraped cream cheese on it. This happened to me a few times ? I’m done going here now.
Food: 1
Service: 1
Keva Adams
New design but bad coffee
Joel Angyal
Newly renovated. Nicely done.
Atmosphere: 5
Food: 4
Service: 5
Jer Brack
They finally finished the renovations in late December 2023. The reason was to open a drive thru lane.The problem with the new layout is in order to fit the drive thru lane, they had to eat a huge chunk away from the existing parking lot. It is now very narrow and dangerous to park your car in the parking lot due to this extremely constricted space.I would recommend using only the drive thru, parking anywhere else but here, or just got to any other Dunkin Donuts other than this location due to the dangerous parking lot.If any large truck or SUV is parked here, it may be very difficult or impossible to back out of your spot to exit without a collision, and on top of that, this much narrower space introduces a traffic jam problem with lines of cars in 2 directions trying to enter the parking lot at the same time cars are trying to exit.I think the architect who designed this really was not thinking about reality when he designed it. Washington Ave is a main artery for both Teaneck and Bergenfield.. and with this new design, you are introducing potentially huge clogs in the traffic flow in 2 directions.I have 3 suggestions... Either get rid of the drive thru and restore the parking lot to be bigger... Or get rid of the parking lot and make it a double drive thru with only 1 entrance and 1 exit so traffic always flows in the direction of the main flow on Washington Ave...or cut the parking lot spaces in half so only slots are available near the building and when you back up, it is just a large empty space which gives you plenty of room to get out.The land area for this location is just too small to have both a parking lot and a drive thru unless the owner buys up the adjacent property. Then they could have an easy in and out flow for the drive thru and ample space for parking.As for the interior it looks nice and bright and modern. Not much different from the older look, but now there is no back room and the employees are all out in the open. I'm not sure if they actually bake the donuts here at all anymore. Maybe they just get delivered here? That would be a shame. It was awesome in the 1980s when they used to make the donuts fresh in each location. Anyway they do have a variety of menu items for both the Baskin Robbins ice cream and the Dunkin Donuts food and drinks.But there are 2 really stupid things that went along with this new renovation (other than the drive thru)..1. Across all 8 jumbo sized TV screen menu boards, there is not even ONE donut or Munchkin... So judging by the menu alone, I assume they don't sell donuts anymore? The only way to find the price of donuts is on an old, wrinkled clear plastic sticker on the side of one glass case. The prices are in a small font in pure white color on a transparent background so it's almost impossible to read or even locate at a glance. I guess they don't want to sell donuts anymore?2. The name and brand I knew of growing up and have fond memories of was Dunkin Donuts. This new business is just called DD, like a bra size or some strange unintelligible code word? DuhDuh?DeeDee? I think companies are really getting lazy and are abandoning valuable time honored brand names for I don't know what reason other than laziness as I said.Anyway the donuts taste ok. Nowhere near as good as they were in the 1980s when they were made fresh in each store. But at least they are not terrible.
Atmosphere: 5
Food: 5
Service: 5
Luna
Newly renovated Dunkin! They now have a drive thru also. Grand opening today - December 23, 2023.This is my absolute favorite Dunkin branch. The staff members are friendly and service is great.They also have a Baskin Robbins inside.The place can get really busy. So sometimes you need to be a bit patient. Remember that they try their very best to keep up with all the orders.
The coffee here is so light, it shouldn't even be called coffee! The manager is extremely rude. When ordering ahead there is something always wrong with our food. Last (and final) time we came here, our food was burnt and we didnt get a replacementfor it or redund. We stopped coming to the location and suggest you don't come here. Go to teaneck or dumont.
Atmosphere: 3
Food: 2
Service: 1
Go inside and there is a mad scramble going on, recommend ordering through the mobile app only for this location. I understand it can be stressful with the volume of customers coming in the morning rush but they always miss something or put the wrong ingredients in my order. You get whatever they're going to give you randomly and they're stingy. I'll give them they are quick and fast with the orders.
Atmosphere: 3
Food: 3
Service: 3
Recommended dishes: Muffins, Coffee Roll, Bagels, Croissant
Great for having a quick Coffee & Donut on my way to work , happy they just close to home .
Atmosphere: 5
Food: 4
Service: 5
Solid location no
Atmosphere: 5
Food: 5
Service: 5
Great coffee, fresh donuts, and very friendly staff!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Fresh Donuts
The new drive thru LOOKS great, but has a double lane that allows for people with mobile orders to literally cut the line which is EXTREMELY unfair. In the past month it’s happened to me 3 times already. they should block off that mobile order lane with cones or something and make them wait in line with everyone else. i do mobile orders too and i wait in line like a normal person.
Atmosphere: 3
Food: 3
Service: 5
Very caen people working
Atmosphere: 5
Food: 5
Service: 5
There's always something with this Dunkin branch and it's employees. It's scaring me
Atmosphere: 1
Food: 1
Service: 1
Customer service very very slowStore manager left the line because she talking with another customer from her countryNo
Atmosphere: 1
Service: 1
Recommended dishes: Bagels
This location has been remodeled and now offer drive through. The inside is beautiful. Donuts are fresh. The employees are wonderful and offer great service.Kid-friendliness: my granddaughter was with me they were patient as she made her selection.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Fresh Donuts
Restaurantji Recommends
They’re too stingy with their cream cheese, you’ll end up getting dry bagels with scraped cream cheese on it. This happened to me a few times ? I’m done going here now.
Food: 1
Service: 1
New design but bad coffee
Newly renovated. Nicely done.
Atmosphere: 5
Food: 4
Service: 5
They finally finished the renovations in late December 2023. The reason was to open a drive thru lane.The problem with the new layout is in order to fit the drive thru lane, they had to eat a huge chunk away from the existing parking lot. It is now very narrow and dangerous to park your car in the parking lot due to this extremely constricted space.I would recommend using only the drive thru, parking anywhere else but here, or just got to any other Dunkin Donuts other than this location due to the dangerous parking lot.If any large truck or SUV is parked here, it may be very difficult or impossible to back out of your spot to exit without a collision, and on top of that, this much narrower space introduces a traffic jam problem with lines of cars in 2 directions trying to enter the parking lot at the same time cars are trying to exit.I think the architect who designed this really was not thinking about reality when he designed it. Washington Ave is a main artery for both Teaneck and Bergenfield.. and with this new design, you are introducing potentially huge clogs in the traffic flow in 2 directions.I have 3 suggestions... Either get rid of the drive thru and restore the parking lot to be bigger... Or get rid of the parking lot and make it a double drive thru with only 1 entrance and 1 exit so traffic always flows in the direction of the main flow on Washington Ave...or cut the parking lot spaces in half so only slots are available near the building and when you back up, it is just a large empty space which gives you plenty of room to get out.The land area for this location is just too small to have both a parking lot and a drive thru unless the owner buys up the adjacent property. Then they could have an easy in and out flow for the drive thru and ample space for parking.As for the interior it looks nice and bright and modern. Not much different from the older look, but now there is no back room and the employees are all out in the open. I'm not sure if they actually bake the donuts here at all anymore. Maybe they just get delivered here? That would be a shame. It was awesome in the 1980s when they used to make the donuts fresh in each location. Anyway they do have a variety of menu items for both the Baskin Robbins ice cream and the Dunkin Donuts food and drinks.But there are 2 really stupid things that went along with this new renovation (other than the drive thru)..1. Across all 8 jumbo sized TV screen menu boards, there is not even ONE donut or Munchkin... So judging by the menu alone, I assume they don't sell donuts anymore? The only way to find the price of donuts is on an old, wrinkled clear plastic sticker on the side of one glass case. The prices are in a small font in pure white color on a transparent background so it's almost impossible to read or even locate at a glance. I guess they don't want to sell donuts anymore?2. The name and brand I knew of growing up and have fond memories of was Dunkin Donuts. This new business is just called DD, like a bra size or some strange unintelligible code word? DuhDuh?DeeDee? I think companies are really getting lazy and are abandoning valuable time honored brand names for I don't know what reason other than laziness as I said.Anyway the donuts taste ok. Nowhere near as good as they were in the 1980s when they were made fresh in each store. But at least they are not terrible.
Atmosphere: 5
Food: 5
Service: 5
Newly renovated Dunkin! They now have a drive thru also. Grand opening today - December 23, 2023.This is my absolute favorite Dunkin branch. The staff members are friendly and service is great.They also have a Baskin Robbins inside.The place can get really busy. So sometimes you need to be a bit patient. Remember that they try their very best to keep up with all the orders.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Munchkins Donut Hole Treats, Fresh Donuts, Plain Stuffed Bagel Minis