Picked up an order. The place was clean. The employees were nice and confirmed our order.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Cakes
rhoda yago
I am a loyal customer for red ribbon bergenfield and proud of the filipino food there. This time i am so pissed. I made a mistake placing the order on their website - theres option of pick up and delivery. I called right away 5x with 5-10 min space in between. Nobody picks up the phone. A guy called me at 4:30 asking when will i pick up the order. I told him what happened. He said they are understaff - one in kitchen and one in counter. Whenever i go to the store it was not that busy like jollibee. So nobody can even picks up and let me on hold? Their phone line does not even have voicemail. This turned me off i cant believe - IT WAS TERRIBLE better sit there and see if they will make your order on time. I will wait and see if they will give the refund 4-5 business days.
Joan Ramirez
Got 2 bags worth of mamon. Went home and a majority of them had mold on it. We were going to go back to get a refund, but the business hours said they’re closed. It looks like a lot of the low star reviews are due to mold. This issue needs to be fixed, especially because it’s a health issue!!
Joan Marie Ramirez
Got 2 bags worth of mamon. Went home and a majority of them had mold on it. We were going to go back to get a refund, but the business hours said they’re closed. It looks like a lot of the low star reviews are due to mold. This issue needs to be fixed, especially because it’s a health issue!!
Tessie Yap
Title: Unbearable Experience: Store Lacks Air ConditioningRating: ★☆☆☆☆ (1/5)My recent visit is n 7/8/23 to the Bergenfield location without air conditioning was a complete disappointment. The absence of proper cooling made the shopping experience intolerable, especially during the hot summer months. The stifling heat, potential health risks, compromised product quality, and lack of professionalism exhibited by the management were major drawbacks. The value of comfort and well-being of the employees are comprised immensely. Electric fans were not even set up to alleviate the heat. I was woozy due to my BP during my visit.I hope management will correct this issue immediately.
Arlene K
I bought Halo halo, they don't have Leche plan on there menu it does, 2nd on there display their Black Forest cake have Cherry the cake I bought don't have Cherries and they don't give bag, they want you to buy for all the items you bought.They should give bag with the minimum purchase
aie tubale
The staff who answered the phone call around 1005am she's so lazy and doesn't want to take phone reservation so lazy.
Joseph de Leon
Good but for me the palabok and empanadas are the best
S. S.
Deserts are delicious service is great, had to take 2 stars off because it's hard to find parking and the prices are a bit expensive , but at least they have deals when you buy the n bulk and they close kind of early wish they stayed open an hour or two longer
I've been here several times and the bread is soft and delicious.
Venice Dizon
The Rocky Road cake is delicious! Not too sweet for a chocolate cake, will definitely recommend this to my family & friends. The cake itself is like their moist choco slice, but better in taste.This location is clean, but it needs to stock more breads especially butter pandesal.
Jocelyn Luna
Entered the empty store around 11:00 am. Bought a couple bags of their mamon and ensaymada. Person (male server) behind the counter was so curt and lacking in customer service training. Maybe he just didn’t like to be bothered while using his phone. No hello or any greeting. In a very curt voice, he asked “Is that all? You like to bag this for 10cents?” His demeanor was so off-putting that I just didn’t say anything and left. Regretted going to that store because of him.
Sandra Q.
I just got a combo yesterday with chicken empanada and choco mocha cake. The cake is all sugar and dry.
Hema K
Didn't know this place existed until yesterday but got to taste their Baked Goods this weekend, thanks to my Filipino friend. Tried couple different flavors of this soft bread she gave and I loved it. Especially the Ube one was ?Giving 4 Stars simply because I haven't tried anything else form here. Will update my rating later if I get to try more food items.
Picked up an order. The place was clean. The employees were nice and confirmed our order.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Cakes
I am a loyal customer for red ribbon bergenfield and proud of the filipino food there. This time i am so pissed. I made a mistake placing the order on their website - theres option of pick up and delivery. I called right away 5x with 5-10 min space in between. Nobody picks up the phone. A guy called me at 4:30 asking when will i pick up the order. I told him what happened. He said they are understaff - one in kitchen and one in counter. Whenever i go to the store it was not that busy like jollibee. So nobody can even picks up and let me on hold? Their phone line does not even have voicemail. This turned me off i cant believe - IT WAS TERRIBLE better sit there and see if they will make your order on time. I will wait and see if they will give the refund 4-5 business days.
Got 2 bags worth of mamon. Went home and a majority of them had mold on it. We were going to go back to get a refund, but the business hours said they’re closed. It looks like a lot of the low star reviews are due to mold. This issue needs to be fixed, especially because it’s a health issue!!
Got 2 bags worth of mamon. Went home and a majority of them had mold on it. We were going to go back to get a refund, but the business hours said they’re closed. It looks like a lot of the low star reviews are due to mold. This issue needs to be fixed, especially because it’s a health issue!!
Title: Unbearable Experience: Store Lacks Air ConditioningRating: ★☆☆☆☆ (1/5)My recent visit is n 7/8/23 to the Bergenfield location without air conditioning was a complete disappointment. The absence of proper cooling made the shopping experience intolerable, especially during the hot summer months. The stifling heat, potential health risks, compromised product quality, and lack of professionalism exhibited by the management were major drawbacks. The value of comfort and well-being of the employees are comprised immensely. Electric fans were not even set up to alleviate the heat. I was woozy due to my BP during my visit.I hope management will correct this issue immediately.
I bought Halo halo, they don't have Leche plan on there menu it does, 2nd on there display their Black Forest cake have Cherry the cake I bought don't have Cherries and they don't give bag, they want you to buy for all the items you bought.They should give bag with the minimum purchase
The staff who answered the phone call around 1005am she's so lazy and doesn't want to take phone reservation so lazy.
Good but for me the palabok and empanadas are the best
Deserts are delicious service is great, had to take 2 stars off because it's hard to find parking and the prices are a bit expensive , but at least they have deals when you buy the n bulk and they close kind of early wish they stayed open an hour or two longer
Oh the Ube cake is so good! Yummy,,we love it
Restaurantji Recommends
I've been here several times and the bread is soft and delicious.
The Rocky Road cake is delicious! Not too sweet for a chocolate cake, will definitely recommend this to my family & friends. The cake itself is like their moist choco slice, but better in taste.This location is clean, but it needs to stock more breads especially butter pandesal.
Entered the empty store around 11:00 am. Bought a couple bags of their mamon and ensaymada. Person (male server) behind the counter was so curt and lacking in customer service training. Maybe he just didn’t like to be bothered while using his phone. No hello or any greeting. In a very curt voice, he asked “Is that all? You like to bag this for 10cents?” His demeanor was so off-putting that I just didn’t say anything and left. Regretted going to that store because of him.
I just got a combo yesterday with chicken empanada and choco mocha cake. The cake is all sugar and dry.
Didn't know this place existed until yesterday but got to taste their Baked Goods this weekend, thanks to my Filipino friend. Tried couple different flavors of this soft bread she gave and I loved it. Especially the Ube one was ?Giving 4 Stars simply because I haven't tried anything else form here. Will update my rating later if I get to try more food items.