Ordered through the app way ahead of time just to get there to wait 20 mins. Will avoid this place.
Service: 1
Orhan Baba
Nice place and nice employees.
Atmosphere: 5
Food: 5
Service: 5
ZachFam179
Excellent staff, very courteous and always willing to go the extra mile! Super fast when you're in a hurry. Order ahead orders using the Dunkin app is my favorite and they always serve you with kindness and a smile! ???? ??
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Hash Browns, Sausage Egg and Cheese, Munchkins Donut Hole Treats, Muffins, Chicken Bacon & Cheese Croissant Stuffer, Egg and Cheese, Turkey Sausage Egg and Cheese, English Muffin, Donuts, Grilled Cheese, Hazelnut Iced Coffee, Everything Stuffed Bagel Minis
Dunkin' Donuts truly deserves its five-star rating. From the moment I walked in, I was impressed by the cleanliness of the place. The well-maintained interior reflected a commitment to providing a comfortable environment for customers. The staff's friendliness further enhanced my experience; their welcoming demeanor and willingness to assist made me feel valued.One aspect that stood out was the impeccable cleanliness of the bathrooms. It's often an overlooked detail, but Dunkin' Donuts excels in ensuring that even the smallest details contribute to a positive visit. The attention to cleanliness extended to every corner, reinforcing the overall impression of excellence.Service was definitely on point. The staff's efficiency was matched by their genuine willingness to fulfill orders promptly and accurately. This not only expedited the process but also made me confident that my preferences were being met.Beyond the confines of the store, the Dunkin' Donuts' location within a nice local area added to the experience. The surrounding environment felt safe and pleasant, making it an ideal spot to enjoy my treats.In conclusion, Dunkin' Donuts sets an exemplary standard for a five-star experience. Its commitment to cleanliness, friendly staff, prompt service, and the appealing local area make it a top choice for anyone seeking a delightful coffee and donut stop.
Atmosphere: 5
Food: 5
Service: 5
Damian D.
Solid spot, good quality; most importantly, they get you in and out quickly even during high traffic times. Be careful parking, the angled spots can be tricky to back out of.
Laura Geul
I ordered a latte, and the drink I had definitely didn’t have espresso in it. I did not complain, so they might would have corrected it, but I was disappointed. On the other hand, the employees were friendly, and the restaurant was clean.
Atmosphere: 4
Food: 2
Service: 5
John Tomalavage
Girl at front was Very Nice.
Atmosphere: 4
Food: 5
Service: 5
John Nanavati
This was nice. The staff was friendly and the restaurant was clean. I liked that I felt comfort to linger and have a conversation.
The staff here are great. They are very friendly and enjoy talking to the regular customers. The service is fast. Their men’s room was sparkling clean. Everything outside very clean including the table tops.
Emily Bernknopf
First time ever at a Dunkin Donuts as we’re visiting the east coast and my husband said it would be the best donut I ever had but honestly it was really stale (it was before noon), looked like someone had punched it, it was so flat!He was so upset that it wasn’t like it was when he was a kid. Think I’ll stick to Krispy Kreme.
J Davis
Busy. Convenient location. Spacious and clean. Friendly staff. Good hot coco. Fresh donuts. Plenty of parking.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Donuts
Ho Kim
We live in the neighborhood and been using this location for a long time however, we plan to avoid this place like a plague. Simply rude and incompetent. We placed an app order for a pick up my our son. When he arrived, nothing available (either someone else picked up or never made). Showed the screen shot of the order but they refused to make it (claiming "no paper, no paper"). He just ordered offline and paid. My wife ran to the store and they kept arguing "no paper, no paper" - whatever that means. Asked for refund and basically got "not our problem so go away and use the app for refund" - asked how to do so as we couldn't find it and they rudely refunded with cash. This is very local business and wish I had another option close by. However, will certain avoid.
Edward T.
This is the belated finale...Part 3...of my recent nightmarish experience with a pothole damaged tire. Part I-- AAA. Part 2-- Firestone. Part 3-- Dunkin.While Firestone was dealing with ordering and having delivered a new tire for my damaged one, I was advised that maybe I should head over in the direction of this Dunkin and grab myself something to eat, a coffee, whatever. I wasn't at all hungry, but after the rough night I had just suffered through, the thought of a large black coffee seemed to promise a least something of a salutary relief to my bleakness of spirit and forthcoming lightening of wallet.I have some familiarity with the shopping center the Dunkin is located in. There used to be, if memory serves me right, a Boston Market where the Dunkin is now (Boston Market is one of the few fast-food establishments that I actually miss; I know they still exist, but in a vastly reduced number, and there are none left in my geographic area that I'm aware of). Down at the other end of the shopping center is a post office branch where I occasionally buy stamps. Parking is abysmal here, and potentially hazardous, but I was...obviously, and distressingly...on foot.Service was pleasant, efficient. In my Firestone review, I said I ordered a bagel and coffee, but what I actually ordered was some kind of egg, bacon and cheese combination on a bagel, some sugary kind of donut, and a black coffee. The bagel was...just ok. Then again, I wasn't there to really evaluate the respective merits of Dunkin's foodstuffs. I figured eating something was probably a good idea, and I really needed the coffee. I think there was a point in the distant past where Dunkin advertised that it offered the "best coffee around." Who knows? All I can say is that the caffeine-sugar-fat-excelsior combination (based on taste, I have to assume the bagels are made from excelsior) was welcome and soothed me at least a little bit.The seating area in the back is fairly roomy, and I was able to sit awhile by myself and meditate with dark intent upon my gloomy circumstances ("They say the luck of the Irish is bad...I'm proof of that...would it make any difference had I been born a WASP instead of being raised in a WASP family? Probably not..."). All that was missing from my pitiful ruminations was a sobbing "Woe is me!" and lachrymose lamentations. Not sure how that would have gone over with the Berkeley Heights Dunkin Donuts crowd.There were 2 bathrooms available; 1 for employees, 1 for patrons. The patron one was reasonably clean.My only complaint...and I guess it's a minor one, in retrospect...is the "music" being unceasingly played. Evidently, there's a Dunkin Donuts radio station, and it's every bit as horrible as you can imagine. Pounding Hip Hop (at the risk of sounding like the old fogey I in fact am, listening to Hip Hop is the aural equivalent of having someone pounding nails from a nail gun into my skull; at best, I guess Hip Hop has some legitimacy as a form of street poetry, but I find it insufferable. I once asked a mixed-race friend with a black wife, "Could I be a latent racist? Is this a vestigial remnant of my all-white upbringing in Wayne, NJ?" He replied, "No. You like Miles, Sam Cooke, Sun Ra, Billie, Arthur Lee, Al Green. It's no big thing. You don't like sh*tty music. That's all.")As if my thoughts had made themselves manifest to the unseen Dunkin DJ, the "song" switched from Hip Hop to one of processed pop pap by Harry Styles, the pretty "boy band" mannequin with the microphone jammed into his polished, manicured hand. Then Selena Gomez. Taylor. Adele. After a few minutes of puerile, inane posturing masquerading as "vocal artistry," (I think Adele does objectively have a strong voice, but her music, for me, is like fingernails...long ones...raking down a blackboard), I was almost ready for them to switch back to the Hip Hop. Almost.Thankfully, I had finished my sugar-caffeine-fat repast and was abl
Best doughnuts!
Atmosphere: 4
Food: 4
Service: 4
Ordered through the app way ahead of time just to get there to wait 20 mins. Will avoid this place.
Service: 1
Nice place and nice employees.
Atmosphere: 5
Food: 5
Service: 5
Excellent staff, very courteous and always willing to go the extra mile! Super fast when you're in a hurry. Order ahead orders using the Dunkin app is my favorite and they always serve you with kindness and a smile! ???? ??
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Hash Browns, Sausage Egg and Cheese, Munchkins Donut Hole Treats, Muffins, Chicken Bacon & Cheese Croissant Stuffer, Egg and Cheese, Turkey Sausage Egg and Cheese, English Muffin, Donuts, Grilled Cheese, Hazelnut Iced Coffee, Everything Stuffed Bagel Minis
Typical Dunkin experience. Clean bathroom.
Atmosphere: 4
Food: 4
Service: 5
Recommended dishes: Hash Browns, Donuts, Hazelnut Iced Coffee
Dunkin' Donuts truly deserves its five-star rating. From the moment I walked in, I was impressed by the cleanliness of the place. The well-maintained interior reflected a commitment to providing a comfortable environment for customers. The staff's friendliness further enhanced my experience; their welcoming demeanor and willingness to assist made me feel valued.One aspect that stood out was the impeccable cleanliness of the bathrooms. It's often an overlooked detail, but Dunkin' Donuts excels in ensuring that even the smallest details contribute to a positive visit. The attention to cleanliness extended to every corner, reinforcing the overall impression of excellence.Service was definitely on point. The staff's efficiency was matched by their genuine willingness to fulfill orders promptly and accurately. This not only expedited the process but also made me confident that my preferences were being met.Beyond the confines of the store, the Dunkin' Donuts' location within a nice local area added to the experience. The surrounding environment felt safe and pleasant, making it an ideal spot to enjoy my treats.In conclusion, Dunkin' Donuts sets an exemplary standard for a five-star experience. Its commitment to cleanliness, friendly staff, prompt service, and the appealing local area make it a top choice for anyone seeking a delightful coffee and donut stop.
Atmosphere: 5
Food: 5
Service: 5
Solid spot, good quality; most importantly, they get you in and out quickly even during high traffic times. Be careful parking, the angled spots can be tricky to back out of.
I ordered a latte, and the drink I had definitely didn’t have espresso in it. I did not complain, so they might would have corrected it, but I was disappointed. On the other hand, the employees were friendly, and the restaurant was clean.
Atmosphere: 4
Food: 2
Service: 5
Girl at front was Very Nice.
Atmosphere: 4
Food: 5
Service: 5
This was nice. The staff was friendly and the restaurant was clean. I liked that I felt comfort to linger and have a conversation.
Restaurantji Recommends
The staff here are great. They are very friendly and enjoy talking to the regular customers. The service is fast. Their men’s room was sparkling clean. Everything outside very clean including the table tops.
First time ever at a Dunkin Donuts as we’re visiting the east coast and my husband said it would be the best donut I ever had but honestly it was really stale (it was before noon), looked like someone had punched it, it was so flat!He was so upset that it wasn’t like it was when he was a kid. Think I’ll stick to Krispy Kreme.
Busy. Convenient location. Spacious and clean. Friendly staff. Good hot coco. Fresh donuts. Plenty of parking.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Donuts
We live in the neighborhood and been using this location for a long time however, we plan to avoid this place like a plague. Simply rude and incompetent. We placed an app order for a pick up my our son. When he arrived, nothing available (either someone else picked up or never made). Showed the screen shot of the order but they refused to make it (claiming "no paper, no paper"). He just ordered offline and paid. My wife ran to the store and they kept arguing "no paper, no paper" - whatever that means. Asked for refund and basically got "not our problem so go away and use the app for refund" - asked how to do so as we couldn't find it and they rudely refunded with cash. This is very local business and wish I had another option close by. However, will certain avoid.
This is the belated finale...Part 3...of my recent nightmarish experience with a pothole damaged tire. Part I-- AAA. Part 2-- Firestone. Part 3-- Dunkin.While Firestone was dealing with ordering and having delivered a new tire for my damaged one, I was advised that maybe I should head over in the direction of this Dunkin and grab myself something to eat, a coffee, whatever. I wasn't at all hungry, but after the rough night I had just suffered through, the thought of a large black coffee seemed to promise a least something of a salutary relief to my bleakness of spirit and forthcoming lightening of wallet.I have some familiarity with the shopping center the Dunkin is located in. There used to be, if memory serves me right, a Boston Market where the Dunkin is now (Boston Market is one of the few fast-food establishments that I actually miss; I know they still exist, but in a vastly reduced number, and there are none left in my geographic area that I'm aware of). Down at the other end of the shopping center is a post office branch where I occasionally buy stamps. Parking is abysmal here, and potentially hazardous, but I was...obviously, and distressingly...on foot.Service was pleasant, efficient. In my Firestone review, I said I ordered a bagel and coffee, but what I actually ordered was some kind of egg, bacon and cheese combination on a bagel, some sugary kind of donut, and a black coffee. The bagel was...just ok. Then again, I wasn't there to really evaluate the respective merits of Dunkin's foodstuffs. I figured eating something was probably a good idea, and I really needed the coffee. I think there was a point in the distant past where Dunkin advertised that it offered the "best coffee around." Who knows? All I can say is that the caffeine-sugar-fat-excelsior combination (based on taste, I have to assume the bagels are made from excelsior) was welcome and soothed me at least a little bit.The seating area in the back is fairly roomy, and I was able to sit awhile by myself and meditate with dark intent upon my gloomy circumstances ("They say the luck of the Irish is bad...I'm proof of that...would it make any difference had I been born a WASP instead of being raised in a WASP family? Probably not..."). All that was missing from my pitiful ruminations was a sobbing "Woe is me!" and lachrymose lamentations. Not sure how that would have gone over with the Berkeley Heights Dunkin Donuts crowd.There were 2 bathrooms available; 1 for employees, 1 for patrons. The patron one was reasonably clean.My only complaint...and I guess it's a minor one, in retrospect...is the "music" being unceasingly played. Evidently, there's a Dunkin Donuts radio station, and it's every bit as horrible as you can imagine. Pounding Hip Hop (at the risk of sounding like the old fogey I in fact am, listening to Hip Hop is the aural equivalent of having someone pounding nails from a nail gun into my skull; at best, I guess Hip Hop has some legitimacy as a form of street poetry, but I find it insufferable. I once asked a mixed-race friend with a black wife, "Could I be a latent racist? Is this a vestigial remnant of my all-white upbringing in Wayne, NJ?" He replied, "No. You like Miles, Sam Cooke, Sun Ra, Billie, Arthur Lee, Al Green. It's no big thing. You don't like sh*tty music. That's all.")As if my thoughts had made themselves manifest to the unseen Dunkin DJ, the "song" switched from Hip Hop to one of processed pop pap by Harry Styles, the pretty "boy band" mannequin with the microphone jammed into his polished, manicured hand. Then Selena Gomez. Taylor. Adele. After a few minutes of puerile, inane posturing masquerading as "vocal artistry," (I think Adele does objectively have a strong voice, but her music, for me, is like fingernails...long ones...raking down a blackboard), I was almost ready for them to switch back to the Hip Hop. Almost.Thankfully, I had finished my sugar-caffeine-fat repast and was abl