This review is for the relocated one in Denville. The drive through is always packed. I thought I would go in side thinking it might be quicker. Nope. I stood there for a number of minutes. I was the only customer inside. Numerous employees looked at me and completely ignored me. I guess it's all about the drive through. After standing there for a long enough time I just left.
Service: 1
Kathie Post
I went to the new Dunkin on route 46. They didn’t put the hot coffee into the cardboard holder and it dumped all over my cloth front seat. The lady acted like I made it up and she saw it happen then she tried to short me a dollar, this is the third time my change was incorrect. I haven’t spoken to the manager yet but it’s going to cost me over $100 to have my carpet and cloth seat cleaned. Very disappointed
Michael O'Dell
Increase your hours. No need to close at 7 o’clock.
Sander Boorsma
I placed the order the day before to make sure it would be delivered on time at 10:15 am. It still hasn't been delivered (11:23 am). And asking for service money and also a tip for the driver in advance. Ridiculous. Bad service. Never again update 15-02-2023: driver indicates online that the food has been delivered at 12:23 PM but according to the recipient nothing has been delivered. now in discussion with Dunkin and Grubhub about my money.
Brittany Yeager
Terrible. messing something up while joking about it and giving the one thing that I asked to be left out of my food he gives me ONLY that food item. While joking about it. Almost as if it was done on purpose. Won’t be going there anymore that’s for sure. Watch out. They mess with ppl there whom have allergies. Just asking for a lawsuit.
Michelle Perry
Friendly staff and fast service!
SM
DO NOT GO TO THIS DUNKIN - FRUAD!ALWAYS CHECK YOUR RECEIPT!11/6/22 9:48 AMI went to buy Bagel and Bagel Twist Order # 920. On donut shelf Bagel twist are marked $2.99, and cashier didnt give me the receipt and I ask for the receipt and look at the Bagel Twist price and it was charged $4.00. I asked cashier why is bagel twist $4.00 when it shows $2.99, and cashier told me "thats wrong price tag, price went up", I was like ok and throw away the receipt and went back to my office, out of curiosity I check Dunkin app and price was marked $2.99.I went back to Denville Dunkin and ask if he can reprint me the receipt and cashier was very rude and told me he can't "I dont know how to reprint receipt". So I rebought bagel twist and it was charged $4.00 again. I confronted him that Dunkin app price is $2.99 why is your store $4.00? and than he called his manager5 mins later cashier told me button is wrong! So I asked him why did you tell me price went up before, he didnt say anything and just look at me weird, are you guys serious! Asked me if I wanted a refund, so I ask "are you guys going refund everyone who bought bagel twist that was charged $4.00 like the old man who purchase right before me?" he said no.Dunkin Headquarter should look into this store!!!I can not image how many people they over charged and got away with it!!!I would never go back to this store!CHECK YOUR RECEIPT !
Amit Kala
Food remains the same across Dunkin', service makes the difference. Young chaps, fabulous service and
Quick service friendly service.
Atmosphere: 4
Food: 5
Service: 5
Recommended dishes: Sausage Egg and Cheese
One of the best of Dunkin Donuts.
Atmosphere: 5
Food: 5
Service: 5
This review is for the relocated one in Denville. The drive through is always packed. I thought I would go in side thinking it might be quicker. Nope. I stood there for a number of minutes. I was the only customer inside. Numerous employees looked at me and completely ignored me. I guess it's all about the drive through. After standing there for a long enough time I just left.
Service: 1
I went to the new Dunkin on route 46. They didn’t put the hot coffee into the cardboard holder and it dumped all over my cloth front seat. The lady acted like I made it up and she saw it happen then she tried to short me a dollar, this is the third time my change was incorrect. I haven’t spoken to the manager yet but it’s going to cost me over $100 to have my carpet and cloth seat cleaned. Very disappointed
Increase your hours. No need to close at 7 o’clock.
I placed the order the day before to make sure it would be delivered on time at 10:15 am. It still hasn't been delivered (11:23 am). And asking for service money and also a tip for the driver in advance. Ridiculous. Bad service. Never again update 15-02-2023: driver indicates online that the food has been delivered at 12:23 PM but according to the recipient nothing has been delivered. now in discussion with Dunkin and Grubhub about my money.
Terrible. messing something up while joking about it and giving the one thing that I asked to be left out of my food he gives me ONLY that food item. While joking about it. Almost as if it was done on purpose. Won’t be going there anymore that’s for sure. Watch out. They mess with ppl there whom have allergies. Just asking for a lawsuit.
Friendly staff and fast service!
DO NOT GO TO THIS DUNKIN - FRUAD!ALWAYS CHECK YOUR RECEIPT!11/6/22 9:48 AMI went to buy Bagel and Bagel Twist Order # 920. On donut shelf Bagel twist are marked $2.99, and cashier didnt give me the receipt and I ask for the receipt and look at the Bagel Twist price and it was charged $4.00. I asked cashier why is bagel twist $4.00 when it shows $2.99, and cashier told me "thats wrong price tag, price went up", I was like ok and throw away the receipt and went back to my office, out of curiosity I check Dunkin app and price was marked $2.99.I went back to Denville Dunkin and ask if he can reprint me the receipt and cashier was very rude and told me he can't "I dont know how to reprint receipt". So I rebought bagel twist and it was charged $4.00 again. I confronted him that Dunkin app price is $2.99 why is your store $4.00? and than he called his manager5 mins later cashier told me button is wrong! So I asked him why did you tell me price went up before, he didnt say anything and just look at me weird, are you guys serious! Asked me if I wanted a refund, so I ask "are you guys going refund everyone who bought bagel twist that was charged $4.00 like the old man who purchase right before me?" he said no.Dunkin Headquarter should look into this store!!!I can not image how many people they over charged and got away with it!!!I would never go back to this store!CHECK YOUR RECEIPT !
Food remains the same across Dunkin', service makes the difference. Young chaps, fabulous service and
Atmosphere: 4
Food: 4
Service: 5
Restaurantji Recommends
Super clean, fantastic services, food as
Atmosphere: 5
Food: 4
Service: 5
Last time I come here,Without fail, they can’t get an order right
Staff changes a lot, but food and drinks are always good
The Matcha was delicious. Kudos to the one employee working Xmas day!
Coffee is always hot and fresh friendly customer service