Wanted a chicken sandwich from the drive-through, got a chicken sandwich from the drive-through. No fuss, no muss. Sandwich was pretty good though kind of cold by the time I got to my destination, about 15 minutes.
TJ
Was craving that delicious original colonel sanders secret herb and spice original chicken. What I got was a $20 bucket of soggy wet chicken. Very disappointed. Maybe their extra crispy chicken or tenders are better but I would avoid anything "Original".
Matt sedacca
Solid KFC. Good service. Good food.Update:. Online ordering sucks. For some strange reason you have to go inside for the pickup. I want contactless pickup. I don't wanna go inside. That's why I ordered ahead of time. I'll raise the stars when they let me pick up my online order from the drive through. Seems so logical to do.
Gporte
When to Chorley kentucky and gave me an item short went back then we had to argue to get the rest of the order WILL NOT EVER GO TO AGAIN
demm4ever13
bought 2 5.00 dinners.no flavor.went back and wife got chicken bowl and a chicken dinner.she got home and bowl had a lot of stuff but awful.same the rest.will never go back to kentucky chicken again.this was in chico,ca.threw it all away
Susan B.
Permanently Closed The restaurant is closed and has a sign on the door stating this.
audrey bryan
I did not get wings I ordered. Asked for 2 of each sauce for 12 tenders and only got 6 classic ranch. Tried calling and they won’t pick up phone. No receipt supplied. Going to dispute charge.
Mario Tello
Never have I gone there and got everything I've ordered. Ever.Might have to go to Trenton KFC instead from now on.I understand people make mistakes but this is pretty consistent.
Kaiwen Chen
The food is ok but this place is horrible on delivery management. I have order UberEats a few times and every time it involves lots of frustration on my side and on the drivers side. THEY ARE HURTING ALL THOSE DRIVERS. They have some system to automatically accept UberEats orders (and cancel all if they’re closed, even if the order is scheduled for a later time.) And they won’t pack your food until the delivery driver has arrived. And the worst case, they won’t check what the order is until the driver is there.This system is horrible on the delivery drivers. They will wait for the driver to drive all the way, then tell the driver they don’t have your food. Sometimes they’re closing but they won’t cancel the order, then one driver will go all the way to the shop to found it’s closed, if the driver then reject the order, a second driver will be assigned and drive over to find it closed, etc etc until two or three hours later the order is cancelled automatically. They keep doing this. At first I didn’t know about this and actually waited three hours until 1am to have my order canceled. Eventually I realized it’s just their pattern, but I have so many drivers calling me to tell me what went wrong with the restaurant and wasted their time and money. Seriously, if you’re closing in 30 mins, then don’t accept or cancel the order. If you don’t have the food, then cancel the order. Such a simple act that saves everyone trouble. I think they’re just avoiding the trouble (or penalty) of canceling an delivery order and they’d rather the system to cancel it automatically because none of the drivers can actually pick up the food from them.
This KFC branch is always messing up our orders. Everytime we order there's one item missing. I understand that stuff like this happens, specially at the drive thru, but EVERY FREAKIN' TIME?! It sucks that you don't get an item that you paid for, no matter how much it is, and going back for it is not really a practical option since it's a 20 mins drive. Unfortunately this is the only KFC nearest to us and my husband doesn't wanna order by delivery. I hope the one in Trenton is better.
Juan R.
This is the worse KFC I have ever been too. Poor service and the manager should be I had to ask for a full refund. The manager on duty needs to be retrained for better customer service. She also looked very sloppy and extremely dirty looking. Her workers looked more presentable then she did. I am so disappointed! Never again stay away from this KFC.
lizzie zieja
I really hate to leave a negative review but felt the need to. I've gone here 4 times and the food is always cold and old tasting no matter what time of the day. I'm a big KFC fan and its quite a disappointment
Mindia Midelashvili
Yummy ?
Amy
Wanted a chicken sandwich from the drive-through, got a chicken sandwich from the drive-through. No fuss, no muss. Sandwich was pretty good though kind of cold by the time I got to my destination, about 15 minutes.
Nice place to eat good food and service.
Atmosphere: 2
Food: 4
Service: 5
Wanted a chicken sandwich from the drive-through, got a chicken sandwich from the drive-through. No fuss, no muss. Sandwich was pretty good though kind of cold by the time I got to my destination, about 15 minutes.
Was craving that delicious original colonel sanders secret herb and spice original chicken. What I got was a $20 bucket of soggy wet chicken. Very disappointed. Maybe their extra crispy chicken or tenders are better but I would avoid anything "Original".
Solid KFC. Good service. Good food.Update:. Online ordering sucks. For some strange reason you have to go inside for the pickup. I want contactless pickup. I don't wanna go inside. That's why I ordered ahead of time. I'll raise the stars when they let me pick up my online order from the drive through. Seems so logical to do.
When to Chorley kentucky and gave me an item short went back then we had to argue to get the rest of the order WILL NOT EVER GO TO AGAIN
bought 2 5.00 dinners.no flavor.went back and wife got chicken bowl and a chicken dinner.she got home and bowl had a lot of stuff but awful.same the rest.will never go back to kentucky chicken again.this was in chico,ca.threw it all away
Permanently Closed The restaurant is closed and has a sign on the door stating this.
I did not get wings I ordered. Asked for 2 of each sauce for 12 tenders and only got 6 classic ranch. Tried calling and they won’t pick up phone. No receipt supplied. Going to dispute charge.
Never have I gone there and got everything I've ordered. Ever.Might have to go to Trenton KFC instead from now on.I understand people make mistakes but this is pretty consistent.
The food is ok but this place is horrible on delivery management. I have order UberEats a few times and every time it involves lots of frustration on my side and on the drivers side. THEY ARE HURTING ALL THOSE DRIVERS. They have some system to automatically accept UberEats orders (and cancel all if they’re closed, even if the order is scheduled for a later time.) And they won’t pack your food until the delivery driver has arrived. And the worst case, they won’t check what the order is until the driver is there.This system is horrible on the delivery drivers. They will wait for the driver to drive all the way, then tell the driver they don’t have your food. Sometimes they’re closing but they won’t cancel the order, then one driver will go all the way to the shop to found it’s closed, if the driver then reject the order, a second driver will be assigned and drive over to find it closed, etc etc until two or three hours later the order is cancelled automatically. They keep doing this. At first I didn’t know about this and actually waited three hours until 1am to have my order canceled. Eventually I realized it’s just their pattern, but I have so many drivers calling me to tell me what went wrong with the restaurant and wasted their time and money. Seriously, if you’re closing in 30 mins, then don’t accept or cancel the order. If you don’t have the food, then cancel the order. Such a simple act that saves everyone trouble. I think they’re just avoiding the trouble (or penalty) of canceling an delivery order and they’d rather the system to cancel it automatically because none of the drivers can actually pick up the food from them.
Restaurantji Recommends
This KFC branch is always messing up our orders. Everytime we order there's one item missing. I understand that stuff like this happens, specially at the drive thru, but EVERY FREAKIN' TIME?! It sucks that you don't get an item that you paid for, no matter how much it is, and going back for it is not really a practical option since it's a 20 mins drive. Unfortunately this is the only KFC nearest to us and my husband doesn't wanna order by delivery. I hope the one in Trenton is better.
This is the worse KFC I have ever been too. Poor service and the manager should be I had to ask for a full refund. The manager on duty needs to be retrained for better customer service. She also looked very sloppy and extremely dirty looking. Her workers looked more presentable then she did. I am so disappointed! Never again stay away from this KFC.
I really hate to leave a negative review but felt the need to. I've gone here 4 times and the food is always cold and old tasting no matter what time of the day. I'm a big KFC fan and its quite a disappointment
Yummy ?
Wanted a chicken sandwich from the drive-through, got a chicken sandwich from the drive-through. No fuss, no muss. Sandwich was pretty good though kind of cold by the time I got to my destination, about 15 minutes.