I've been coming here for almost four years, the customer service is excellent. Most of the time the place is busy and the employees are always pleasant and they're definitely my first responders for my morning blast!
Service: 5
Nelson Sanchez
They just taking care of they on business don’t pay attention to the people is there very
Food: 5
Service: 1
Lionheart
Ordered via Uber Eats, they got me two orders of triple scoop ice cream of vanilla, when I order of different ice cream and no toppings.
Atmosphere: 1
Food: 1
Service: 1
Daniel Miranda
GOOD service.
K F
Understaffed
Angie Ramis (Darkstepwarrior66)
As far as Dunkin donuts goes, this is a decent place for a quick bite to eat. Sometimes it gets a little crazy because it's both Dunkin and Baskin, however the people are rather friendly and they do a decent job at making your coffee/food. I usually get an iced coffee and a toasted bagel with cream cheese. It's a basic order and so far no complaints when I get from this Dunkin.
Israel Valentin
Employees are not too attentive towards customers needs plus the prices were a bit expensive for the portion you receive. Probably won't visit for a while.
Rockwell Finkster
Employees are not too attentive towards customers needs plus the prices were a bit expensive for the portion you receive. Probably won't visit for a while.
Xiomara Mejia
Horrible service!!! Standing at ice cream counter girl ignores and continues with her TikTok video !!! Finally order and she speaks only Spanish to customers and catches attitude when you ask for flavors as well catches attitude when you ask “ I’m sorry what did you say “ and throughout the whole process she’s on TikTok !!! Horrible I wouldn’t even rate it 1 star
CHERISH Giftings
Worst place ever! After I’m standing in line for ice cream ?. The rep tells me to go wait in the Dunkin Coffee line. So rude . Helps all his Spanish folks than turns me away! After seeing me wait five mins plus IN THE HEAT in the baskin robin section; he tells me I’m in the wrong line. SERIOUSLY!! DISRESPECTFUL & MAKES NO SENSE WHY THERE IS A CASH REGISTER AT THE ICE CREAM SECTION WHEN YOU CANT ORDER THERE !! What !! IM OUT WITH MY AMEX ‼️‼️‼️‼️
The Baskin Robbins area if you go after 8:00 pm they tell you that they are already closed, but on Google it appears that they are open until 10:00 pm
Ingrid Ganthier
It didn't have my choice of ice cream. The manager was courteous and respectful.
armageddonjs316
Finally someone make me the perfect "cappuccino blasts!
AB Pryor
Thank you for the human factor. I appreciate this establishment. They treat people like people. You are appreciated. My advice to customers is to call ahead...get the hours & work within the time constraints. The pandemic has thrown everyone's times off. I get it. However,the product; the Strawberry Cheesecake Icecream & the Service is 2nd to NONE. THANK YOU FOR obliging me & my daughter. You ALL are truly appreciated. Thank You.
Ashwin Bhaskar
I love the customer service at this location. The staff here are very courteous and make you feel welcome. My only grievance is on the main reason why we go there in the first place, ice cream. On many occasions the ice cream is not hard enough and I end up having to drink from the cup rather than eat from the cup! Please pay attention to this or let the customer know in advance that the requested ice cream flavor is not hard.
I've been coming here for almost four years, the customer service is excellent. Most of the time the place is busy and the employees are always pleasant and they're definitely my first responders for my morning blast!
Service: 5
They just taking care of they on business don’t pay attention to the people is there very
Food: 5
Service: 1
Ordered via Uber Eats, they got me two orders of triple scoop ice cream of vanilla, when I order of different ice cream and no toppings.
Atmosphere: 1
Food: 1
Service: 1
GOOD service.
Understaffed
As far as Dunkin donuts goes, this is a decent place for a quick bite to eat. Sometimes it gets a little crazy because it's both Dunkin and Baskin, however the people are rather friendly and they do a decent job at making your coffee/food. I usually get an iced coffee and a toasted bagel with cream cheese. It's a basic order and so far no complaints when I get from this Dunkin.
Employees are not too attentive towards customers needs plus the prices were a bit expensive for the portion you receive. Probably won't visit for a while.
Employees are not too attentive towards customers needs plus the prices were a bit expensive for the portion you receive. Probably won't visit for a while.
Horrible service!!! Standing at ice cream counter girl ignores and continues with her TikTok video !!! Finally order and she speaks only Spanish to customers and catches attitude when you ask for flavors as well catches attitude when you ask “ I’m sorry what did you say “ and throughout the whole process she’s on TikTok !!! Horrible I wouldn’t even rate it 1 star
Worst place ever! After I’m standing in line for ice cream ?. The rep tells me to go wait in the Dunkin Coffee line. So rude . Helps all his Spanish folks than turns me away! After seeing me wait five mins plus IN THE HEAT in the baskin robin section; he tells me I’m in the wrong line. SERIOUSLY!! DISRESPECTFUL & MAKES NO SENSE WHY THERE IS A CASH REGISTER AT THE ICE CREAM SECTION WHEN YOU CANT ORDER THERE !! What !! IM OUT WITH MY AMEX ‼️‼️‼️‼️
Restaurantji Recommends
The Baskin Robbins area if you go after 8:00 pm they tell you that they are already closed, but on Google it appears that they are open until 10:00 pm
It didn't have my choice of ice cream. The manager was courteous and respectful.
Finally someone make me the perfect "cappuccino blasts!
Thank you for the human factor. I appreciate this establishment. They treat people like people. You are appreciated. My advice to customers is to call ahead...get the hours & work within the time constraints. The pandemic has thrown everyone's times off. I get it. However,the product; the Strawberry Cheesecake Icecream & the Service is 2nd to NONE. THANK YOU FOR obliging me & my daughter. You ALL are truly appreciated. Thank You.
I love the customer service at this location. The staff here are very courteous and make you feel welcome. My only grievance is on the main reason why we go there in the first place, ice cream. On many occasions the ice cream is not hard enough and I end up having to drink from the cup rather than eat from the cup! Please pay attention to this or let the customer know in advance that the requested ice cream flavor is not hard.