?Horrible customer service for a first time customer, I ordered pizza which was supposed to have toppings but I mistakenly ordered plain , I came in and was told I could pay extra for additional toppings then immediately after told it could not be done because it would be too hard.Leaving a customer with a purchase, they do not want without providing any resolution or support. Is ridiculous!!! THE LEAST they should do is accommodate you, at the very least. I do not recommend!!!
Atmosphere: 1
Food: 1
Service: 1
Jenni Moreta
Terrible
Service: 1
Hemant Dhanraj
I ordered pizza and chicken wings, and they never gave the driver the wings.
Atmosphere: 1
Food: 1
Service: 1
Rodrigo Penafiel
Every fats food bathroom creat to use the bathroom and I was a customer and he said no they don't have a
Atmosphere: 1
Service: 1
Frankie Dunlop
Horrible customer service. The manager there has a disgusting attitude. If you want quality service do not go here. I simply asked why was there only about 5 pepperoni on the pizza and was told but one of the workers that it was under the cheese. Who puts pepperoni under cheese. You all need proper training on how to make pizza. If a customer pays for a pizza it should have ample amount of toppings. I did not make a issue but he said “that’s how we do it”. I was going to pay extra for more pepperoni and to cook the pizza longer because the pizza was so thin that the cheese was falling off. He proceeded to give me a refund instead of simple cooking it longer and putting extra pepperoni. If you can’t work with the customers then you should not be working in what should be a customer friendly environment. I was not rude at all I just wanted more pepperoni. What is wrong with people these days you can’t ask for something without there being an attitude.
Atmosphere: 1
Food: 1
Service: 1
Adrian vargas
Very nasty manager made my kids wait 2 hrs for an order and never send the order. I would never order from papá Jhon again.
nomorenames ty
My close friend ordered from here for a delivery. She lives in a apartment complex and she could not find a delivery guy that had delivered her order. Once she met up with the guy, the guy had said Profanity language and called her disrespectful names. Which is very cruel. The delivery is a Old Mexican Male.
Omar Mustafa
Always loved PJ'S pizza,the only thing that was not right was they had no plates???
Atmosphere: 3
Food: 5
Service: 4
Ashley Dixon
Do not order here. I ordered online and never received my order I call them to track my order and they say they never got an order from me but my card was charged $35. So then I’m angrily waiting for a refund. Days later I’m still craving papa johns so I decided to go in person since when I ordered online somehow they never received my order (mind you I still didn’t get my refund) I tried to order two medium pies and they said I have to order online. I was completely disgusted by this place and the customer service I had to just walk out. The frustration is real and I never got my papa John’s. Not worth the stress
Always hot and fresh food here. Team is on-point with production, carry out and delivery service. The Papa John's facility is VERY clean (despite some of the other businesses in the area). Only issue is the bumpy parking lot which needs repaving. Certainly not the fault of the facility, since they are commercial tenants AND doing a terrific job!
gonzalez
I orden at 7:00A.M and it almost 9:30 and the pizza never arrived. Then the Uber cancel the orden all of them work horrible
Keny
I orden at 7:00A.M and it almost 9:30 and the pizza never arrived. Then the Uber cancel the orden all of them work horrible
Allison White
I got a 6 piece wings which I rhight would be 6 wings, it wasn’t. It was over cooked and so small I could barely see them!
Trisha D.
Trash. Absolutely horrible customer service. First time attempting them and the last. They wouldn't deliver 2 miles away?!? I waited for a half hour for a confirmation email... had to call them, they didn't want to deliver...
Very nice
Atmosphere: 5
Food: 5
Service: 5
?Horrible customer service for a first time customer, I ordered pizza which was supposed to have toppings but I mistakenly ordered plain , I came in and was told I could pay extra for additional toppings then immediately after told it could not be done because it would be too hard.Leaving a customer with a purchase, they do not want without providing any resolution or support. Is ridiculous!!! THE LEAST they should do is accommodate you, at the very least. I do not recommend!!!
Atmosphere: 1
Food: 1
Service: 1
Terrible
Service: 1
I ordered pizza and chicken wings, and they never gave the driver the wings.
Atmosphere: 1
Food: 1
Service: 1
Every fats food bathroom creat to use the bathroom and I was a customer and he said no they don't have a
Atmosphere: 1
Service: 1
Horrible customer service. The manager there has a disgusting attitude. If you want quality service do not go here. I simply asked why was there only about 5 pepperoni on the pizza and was told but one of the workers that it was under the cheese. Who puts pepperoni under cheese. You all need proper training on how to make pizza. If a customer pays for a pizza it should have ample amount of toppings. I did not make a issue but he said “that’s how we do it”. I was going to pay extra for more pepperoni and to cook the pizza longer because the pizza was so thin that the cheese was falling off. He proceeded to give me a refund instead of simple cooking it longer and putting extra pepperoni. If you can’t work with the customers then you should not be working in what should be a customer friendly environment. I was not rude at all I just wanted more pepperoni. What is wrong with people these days you can’t ask for something without there being an attitude.
Atmosphere: 1
Food: 1
Service: 1
Very nasty manager made my kids wait 2 hrs for an order and never send the order. I would never order from papá Jhon again.
My close friend ordered from here for a delivery. She lives in a apartment complex and she could not find a delivery guy that had delivered her order. Once she met up with the guy, the guy had said Profanity language and called her disrespectful names. Which is very cruel. The delivery is a Old Mexican Male.
Always loved PJ'S pizza,the only thing that was not right was they had no plates???
Atmosphere: 3
Food: 5
Service: 4
Do not order here. I ordered online and never received my order I call them to track my order and they say they never got an order from me but my card was charged $35. So then I’m angrily waiting for a refund. Days later I’m still craving papa johns so I decided to go in person since when I ordered online somehow they never received my order (mind you I still didn’t get my refund) I tried to order two medium pies and they said I have to order online. I was completely disgusted by this place and the customer service I had to just walk out. The frustration is real and I never got my papa John’s. Not worth the stress
Restaurantji Recommends
Always hot and fresh food here. Team is on-point with production, carry out and delivery service. The Papa John's facility is VERY clean (despite some of the other businesses in the area). Only issue is the bumpy parking lot which needs repaving. Certainly not the fault of the facility, since they are commercial tenants AND doing a terrific job!
I orden at 7:00A.M and it almost 9:30 and the pizza never arrived. Then the Uber cancel the orden all of them work horrible
I orden at 7:00A.M and it almost 9:30 and the pizza never arrived. Then the Uber cancel the orden all of them work horrible
I got a 6 piece wings which I rhight would be 6 wings, it wasn’t. It was over cooked and so small I could barely see them!
Trash. Absolutely horrible customer service. First time attempting them and the last. They wouldn't deliver 2 miles away?!? I waited for a half hour for a confirmation email... had to call them, they didn't want to deliver...