Greetings guys, it’s just an awareness. If you ever visit Wendy at 475 Rahway Ave, please double check your orders.I had an experience wrong ordered. I repeated the orders more 4 times. I’m here to complain but I felt bad experience about customer Service. I ordered Dave’s triple medium combo.What we got was medium combo single.I try to asked the person whom took the order she’s like I heard only single. I was explaining to her I was hunger and I know single is not gonna fit so I ordered triple. More than 3 x.. the way she responded to was shocking to and I felt bad customer Experience.Please make sure check your orders. Again just for a concern. Maybe the restaurant manager teach how to answer politely to customers would be great. This is my first time reviewing this way.
Atmosphere: 4
Food: 1
Service: 1
Sinthia Dias
If the person at this place or the cashiers at this place do not want to work in this service, they should not mistreat customers with attitudes outside of what customer service is. You go there to consume, not to be treated badly.
Atmosphere: 3
Food: 5
Service: 1
Karen Stone
The employees are very pleasant, very helpful, food is always hot! Good deal..
Atmosphere: 5
Food: 5
Service: 5
Irasema Mestre
Atmosphere: 5
Food: 5
Service: 5
Dennys Tovar
Excellent, very good service, very clean place and very good
Atmosphere: 5
Food: 5
Service: 5
Henry Hess
Always leave things out of your order and charge you. Especially when lines are long.
Atmosphere: 4
Food: 4
Service: 1
david andres bedoya holguin
Really
Atmosphere: 5
Food: 5
Service: 5
Pablo
I got to another Wendy's and order same thing and it was better much better but I guess for eat in the run is fine
Atmosphere: 2
Food: 3
Service: 4
Michael Benkovich
Wendy's Staff was friendly, it was clean, Food was hot, fresh, and my Frosty was delicious ?!!
The prices are fantastic! I love the taste of the food, very good.
Atmosphere: 4
Food: 5
Service: 4
Heilyne Morrell
When I order food from the car the service is excellent, it is my favorite Wendy'
Atmosphere: 5
Food: 5
Service: 5
Maria Cespedes
ATTENTION CORPORATE how is this possible that the Manager CLAUDIO the african guy is literally walking up to customers asking them for their “Phones” so that he can do a review on a customers phone himself..He’s always yelling and makes EAT IN so uncomfortable for customers.. I felt violated and totally annoyed BY HIM!! I was with my son hoping to enjoy the meal after a long day and he doesnt respect customers privacy.. didnt present himself when he walked to the table and i felt so weird!!! I dont know how this man is a manager at this site!!! Hes annoying, he yells too much!!! I wish someone undercover will go and see thw negativity this guy brings to the restaurant!! Im Happy when hes NOT there!!! He shouldnt be asking customer for their phones for reviews!!! As a customer i will not be coming anymore, hes so disrespectful!!! CLAUDIO, you better not come in front of me or when im eating because i will call the cops on you, for harrasing me and my son while we are eating!!! And stop taking cuatomers phones, to make it look like youre a great manager, because your way of managing sucks big time!! And learn how to interact with customers!! RATA
Atmosphere: 1
Food: 1
Service: 1
Rose Walker
MY SON TOOK ME OUT. I CHOSE WENDYS. WE TALKED AND HAD A NICE TIME. LOVE
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Chicken Sandwich
AQUA VISION
Good location. Food is always hot and fresh. Order is always accurate. Good staff (Especially Drive thru). Five stars for sure.
Good service
Atmosphere: 4
Food: 4
Service: 4
Greetings guys, it’s just an awareness. If you ever visit Wendy at 475 Rahway Ave, please double check your orders.I had an experience wrong ordered. I repeated the orders more 4 times. I’m here to complain but I felt bad experience about customer Service. I ordered Dave’s triple medium combo.What we got was medium combo single.I try to asked the person whom took the order she’s like I heard only single. I was explaining to her I was hunger and I know single is not gonna fit so I ordered triple. More than 3 x.. the way she responded to was shocking to and I felt bad customer Experience.Please make sure check your orders. Again just for a concern. Maybe the restaurant manager teach how to answer politely to customers would be great. This is my first time reviewing this way.
Atmosphere: 4
Food: 1
Service: 1
If the person at this place or the cashiers at this place do not want to work in this service, they should not mistreat customers with attitudes outside of what customer service is. You go there to consume, not to be treated badly.
Atmosphere: 3
Food: 5
Service: 1
The employees are very pleasant, very helpful, food is always hot! Good deal..
Atmosphere: 5
Food: 5
Service: 5
Atmosphere: 5
Food: 5
Service: 5
Excellent, very good service, very clean place and very good
Atmosphere: 5
Food: 5
Service: 5
Always leave things out of your order and charge you. Especially when lines are long.
Atmosphere: 4
Food: 4
Service: 1
Really
Atmosphere: 5
Food: 5
Service: 5
I got to another Wendy's and order same thing and it was better much better but I guess for eat in the run is fine
Atmosphere: 2
Food: 3
Service: 4
Wendy's Staff was friendly, it was clean, Food was hot, fresh, and my Frosty was delicious ?!!
Restaurantji Recommends
The prices are fantastic! I love the taste of the food, very good.
Atmosphere: 4
Food: 5
Service: 4
When I order food from the car the service is excellent, it is my favorite Wendy'
Atmosphere: 5
Food: 5
Service: 5
ATTENTION CORPORATE how is this possible that the Manager CLAUDIO the african guy is literally walking up to customers asking them for their “Phones” so that he can do a review on a customers phone himself..He’s always yelling and makes EAT IN so uncomfortable for customers.. I felt violated and totally annoyed BY HIM!! I was with my son hoping to enjoy the meal after a long day and he doesnt respect customers privacy.. didnt present himself when he walked to the table and i felt so weird!!! I dont know how this man is a manager at this site!!! Hes annoying, he yells too much!!! I wish someone undercover will go and see thw negativity this guy brings to the restaurant!! Im Happy when hes NOT there!!! He shouldnt be asking customer for their phones for reviews!!! As a customer i will not be coming anymore, hes so disrespectful!!! CLAUDIO, you better not come in front of me or when im eating because i will call the cops on you, for harrasing me and my son while we are eating!!! And stop taking cuatomers phones, to make it look like youre a great manager, because your way of managing sucks big time!! And learn how to interact with customers!! RATA
Atmosphere: 1
Food: 1
Service: 1
MY SON TOOK ME OUT. I CHOSE WENDYS. WE TALKED AND HAD A NICE TIME. LOVE
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Chicken Sandwich
Good location. Food is always hot and fresh. Order is always accurate. Good staff (Especially Drive thru). Five stars for sure.
Atmosphere: 5
Food: 5
Service: 5