The atmosphere was going down a little bit with the change of employees, it's still very friendly service.Just a bit slow because they're really busy. And they really do a good job.At keeping everything clean.Dietary restrictions: They are very good with allergies!
Unfortunately, this location is on my way to work so I usually stop here to get coffee thinking they won’t mess it up this time. My order is usually incorrect and most of the employees are rude except for John.
Atmosphere: 1
Food: 1
Service: 1
ECA Office
We order online almost every single day. Every order includes a cold brew with butter pecan swirl. Every other day, they screw it up and put pumpkin. They almost never have hot chocolate and are usually out of the "seasonal" flavors even at 9am. Awful service.
Service: 1
bob almighty
Visited for teacher appreciation day.They told me they didn't know how to ring it up. I left with no coffe.
Atmosphere: 3
Food: 1
Service: 1
Adam D.
Honestly worst experience i've ever had from a dunkin' donuts and i've been to quite a few in my lifetime. First off, I sat at the drive through for 5 minutes before someone decided to say something and take my order. And it's not like they were busy the place was dead empty. Second, the lady taking the order was a complete a-hole. No respect or anything just sounded like a d**k. Third, tell me how they don't have more than half the donuts on the menu, and they told me that they "can't make frozen drinks" how hard is it to put something in a machine and follow the instructions. Lastly, the food. It was cold and tasted like it's been sitting out for 5 hours. Last time i will ever find myself at that dunkin. DO NOT GO HERE. Is not worth your money
Trinity Gonzalez
Take WAYYY to long on orders! And have terrible customer service!
Atmosphere: 1
Food: 2
Service: 1
Nicole Munden
HORRIBLE!!! They just can’t get it correct!! I continuously order the same beverage and it’s never correct. Today, had to be the worse. I couldn’t even drink the latte, it was so watered down. I’m officially done with this location.
Atmosphere: 1
Food: 1
Service: 1
Recommended dishes: Iced Latte
Mohammed Rhazi
They have nice trees outside and a big parking lot drive thru is smooth and easyVegetarian options: They have drinks and avocado toastKid-friendliness: Why not it’s not a playground but still goodParking: A lot of spots with good scenery aroundWheelchair accessibility: No stairsDietary restrictions: You can remove the milk
Malaga Dunkin is the best! John always makes sure to put a smile on my face along with my coffee. I appreciate the great customer service!
Happy Feet
4 correct donuts out of a dozen. We paid for 12 but we didn't need the calories anyway. These are wayyyyyyyy off from what we ordered. Next time we'll check before we leave the drive thru. ??? I'd give an extra half star if I could just for being open at 5am on spring ahead!!
Ordered today and there was no donuts left after ordering on the app. There was also then no munchkins or muffins. They would not give me a refund.
Carolyn Cotter
The drive thru was packed and not moving at all. I went in and the line inside was just as bad. I actually saw the girl behind the counter throw money at a customer. Zero stars would be more
Atmosphere: 1
Food: 1
Service: 1
Michael Bradford
Placed on line order it was not ready sat in drive threw for awhile and sat at window for min till they had me pull bye door to wait then after 5 min a girl comes out hands bag I was on way to kids appointment so took bag and left realize down street it not even What I ordered they gave a breakfast sandwich in stead of bagel bits so my kid eat sandwich and I was just hungry I mean how do I have to wait almost 10 minutes to get my food then it wasn't even the right food worst dunkin ever
Lawrence Greenwood
Mornings seem to be hard for the employees here. It's hit or miss if they will have the doors open to customers and only have the drive through open. Which is no good if you drive a oversized vehicle or need to use the bathroom.
Atmosphere: 2
Food: 3
Service: 1
Nielsen Samuels
I have been to some pretty bad Dunkin’ Donuts and other states. This is probably the worst one in Jersey! I wish this wasn't the closest Dunkin' Donuts to my house! They are always getting my order wrong! Giving me a different sandwich than the one I ordered, giving me 1 order of something when I ordered 2, or putting milk in my coffee when I specifically asked them not to. They need to get their act together or shut this place down!
The atmosphere was going down a little bit with the change of employees, it's still very friendly service.Just a bit slow because they're really busy. And they really do a good job.At keeping everything clean.Dietary restrictions: They are very good with allergies!
Atmosphere: 3
Food: 5
Service: 4
Recommended dishes: Wake-Up Wrap - Egg and Cheese, Wake-Up Wrap - Sausage Egg and Cheese, Sourdough Breakfast Sandwich, Everything Stuffed Bagel Minis, Donuts
Unfortunately, this location is on my way to work so I usually stop here to get coffee thinking they won’t mess it up this time. My order is usually incorrect and most of the employees are rude except for John.
Atmosphere: 1
Food: 1
Service: 1
We order online almost every single day. Every order includes a cold brew with butter pecan swirl. Every other day, they screw it up and put pumpkin. They almost never have hot chocolate and are usually out of the "seasonal" flavors even at 9am. Awful service.
Service: 1
Visited for teacher appreciation day.They told me they didn't know how to ring it up. I left with no coffe.
Atmosphere: 3
Food: 1
Service: 1
Honestly worst experience i've ever had from a dunkin' donuts and i've been to quite a few in my lifetime. First off, I sat at the drive through for 5 minutes before someone decided to say something and take my order. And it's not like they were busy the place was dead empty. Second, the lady taking the order was a complete a-hole. No respect or anything just sounded like a d**k. Third, tell me how they don't have more than half the donuts on the menu, and they told me that they "can't make frozen drinks" how hard is it to put something in a machine and follow the instructions. Lastly, the food. It was cold and tasted like it's been sitting out for 5 hours. Last time i will ever find myself at that dunkin. DO NOT GO HERE. Is not worth your money
Take WAYYY to long on orders! And have terrible customer service!
Atmosphere: 1
Food: 2
Service: 1
HORRIBLE!!! They just can’t get it correct!! I continuously order the same beverage and it’s never correct. Today, had to be the worse. I couldn’t even drink the latte, it was so watered down. I’m officially done with this location.
Atmosphere: 1
Food: 1
Service: 1
Recommended dishes: Iced Latte
They have nice trees outside and a big parking lot drive thru is smooth and easyVegetarian options: They have drinks and avocado toastKid-friendliness: Why not it’s not a playground but still goodParking: A lot of spots with good scenery aroundWheelchair accessibility: No stairsDietary restrictions: You can remove the milk
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Iced Latte, Iced Macchiato, Coolatta
Malaga Dunkin is the best! John always makes sure to put a smile on my face along with my coffee. I appreciate the great customer service!
4 correct donuts out of a dozen. We paid for 12 but we didn't need the calories anyway. These are wayyyyyyyy off from what we ordered. Next time we'll check before we leave the drive thru. ??? I'd give an extra half star if I could just for being open at 5am on spring ahead!!
Atmosphere: 1
Food: 2
Service: 1
Restaurantji Recommends
Ordered today and there was no donuts left after ordering on the app. There was also then no munchkins or muffins. They would not give me a refund.
The drive thru was packed and not moving at all. I went in and the line inside was just as bad. I actually saw the girl behind the counter throw money at a customer. Zero stars would be more
Atmosphere: 1
Food: 1
Service: 1
Placed on line order it was not ready sat in drive threw for awhile and sat at window for min till they had me pull bye door to wait then after 5 min a girl comes out hands bag I was on way to kids appointment so took bag and left realize down street it not even What I ordered they gave a breakfast sandwich in stead of bagel bits so my kid eat sandwich and I was just hungry I mean how do I have to wait almost 10 minutes to get my food then it wasn't even the right food worst dunkin ever
Mornings seem to be hard for the employees here. It's hit or miss if they will have the doors open to customers and only have the drive through open. Which is no good if you drive a oversized vehicle or need to use the bathroom.
Atmosphere: 2
Food: 3
Service: 1
I have been to some pretty bad Dunkin’ Donuts and other states. This is probably the worst one in Jersey! I wish this wasn't the closest Dunkin' Donuts to my house! They are always getting my order wrong! Giving me a different sandwich than the one I ordered, giving me 1 order of something when I ordered 2, or putting milk in my coffee when I specifically asked them not to. They need to get their act together or shut this place down!