Just leaving one star because when we went to order and give our code, the worker had trouble hearing us I guess? But instead of asking for it again or something, the manager screamed at us “It’s super easy!!! Just give us the code!!!” and we kindly tried to give it to him and he cursed under his breath and kept repeating how easy it was ?? We tried giving it to him three times. I can’t even make this up, I literally have a recording. Just insane.
Service: 1
Graziella
I got a junior whopper, chicken fries, and French fries. All were good! Nancy was so sweet both while taking my order and at the pick up window. Order was perfect and everything was hot. Thank you Nancy for your kind service!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Whopper
Kevin
Loved it. Food nice and fresh, great service..
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: French Fries, Whopper
Darrell Sorger
I ordered 2whopper jr duos the nut job that worked in there on Mar 31 at 830 pm called me a liar there where 4 people in the car that heard me say 2whopper jr duos and he repeated it to me then he only gave me 1 I would not go to this Burger King on rt9 and shank Rd freehold NJ they really have no idea of what they are doing they just do whatever they want and call customers liars
Atmosphere: 1
Food: 1
Service: 1
sierra forte
My experience was poor from start to finish. I went through the drive through and was rushed by the cashier (or manager i'm not sure of his position) I didn't take longer than 2-3 minutes to place my order and there was no one else waiting behind me. When I checked to make sure I had my total order I was missing nuggets. He told me that wasn't part of my order & I had to pay for it. I obliged but had to ask for my receipt. On my original receipt it showed I already paid for this item (so double charged) & that I was charged for a large fry when I received a medium. I went inside to rectify this but was ignored by each employee. There wasn't anyone ordering inside but I remained patient. I wasn't acknowledged until a few customers came inside (almost 10 minutes had gone by). I reviewed the receipt with the older man who took my order originally and he fixed my fry order but rolled his eyes when I mentioned the error with the nuggets. He took my receipt and crumpled it up in front of me. He then gave me the correct cash refund for my card payment. I asked if he could reprint the receipt since he threw it out but was met with an attitude and went back to ignoring me.
Atmosphere: 1
Food: 1
Service: 1
K. Awad
Avoid. My order was entirely wrong and the employee named Segundo couldn't have been more rude. Even after he reluctantly "fixed" it, it was still wrong. He didnt care, he just wanted us gone. The restaurant also looks very dirty and has an unkempt exterior. I should never have stopped there and wasted my money. With so many options up and down Rt 9, I don't recommend anyone go here.
Atmosphere: 1
Food: 1
Service: 1
Kenneth Hoffman
Worlds slowest service.
Maria Swelam
Please be weary of this restaurant my son ordered a spicy chicken sandwich a few weeks ago and found a piece of plastic inside with the lettuce. He also got diarrhea from their chicken. Avoid this place!!! This should never have happened!
Atmosphere: 1
Food: 1
Service: 1
Villafuerte Guerra
the people who work there need they need to be fired.
Food: 1
Service: 1
Carmen Lopez
I hate the fact that there is not a real life cashier only a machine ? we need real people to take care of our 0rders .
Food: 5
Recommended dishes: Whopper, Onion Rings, Crispy Chicken Sandwich, French Fries
In the maybe 10 times I've been here they are always jacked up. After 10 minutes at the drive thru I was told they don't have ANY burgers. How can you be a burger king with no burgers? Never a good experience here. Wouldn't recommend for anyone. Discrace to burger king
Elias Araya
Terrible serviceProblems with both ordersAs it was 8:48 p.m. at the same location, we told them that the orders were wrong.We were almost the only ones in the place.They didn't want to serve usVery pedantic staffTo never return
Atmosphere: 1
Food: 1
Service: 1
Thomas Bennett
Worst place ever to get food, waited over 20 minutes for 1
Service: 1
Arthur Chen
The service staff in the lobby is very poor. I bought a cup in the self-service machine and haven't given it to me yet. I haven't dealt with it for an hour.
Just leaving one star because when we went to order and give our code, the worker had trouble hearing us I guess? But instead of asking for it again or something, the manager screamed at us “It’s super easy!!! Just give us the code!!!” and we kindly tried to give it to him and he cursed under his breath and kept repeating how easy it was ?? We tried giving it to him three times. I can’t even make this up, I literally have a recording. Just insane.
Service: 1
I got a junior whopper, chicken fries, and French fries. All were good! Nancy was so sweet both while taking my order and at the pick up window. Order was perfect and everything was hot. Thank you Nancy for your kind service!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Whopper
Loved it. Food nice and fresh, great service..
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: French Fries, Whopper
I ordered 2whopper jr duos the nut job that worked in there on Mar 31 at 830 pm called me a liar there where 4 people in the car that heard me say 2whopper jr duos and he repeated it to me then he only gave me 1 I would not go to this Burger King on rt9 and shank Rd freehold NJ they really have no idea of what they are doing they just do whatever they want and call customers liars
Atmosphere: 1
Food: 1
Service: 1
My experience was poor from start to finish. I went through the drive through and was rushed by the cashier (or manager i'm not sure of his position) I didn't take longer than 2-3 minutes to place my order and there was no one else waiting behind me. When I checked to make sure I had my total order I was missing nuggets. He told me that wasn't part of my order & I had to pay for it. I obliged but had to ask for my receipt. On my original receipt it showed I already paid for this item (so double charged) & that I was charged for a large fry when I received a medium. I went inside to rectify this but was ignored by each employee. There wasn't anyone ordering inside but I remained patient. I wasn't acknowledged until a few customers came inside (almost 10 minutes had gone by). I reviewed the receipt with the older man who took my order originally and he fixed my fry order but rolled his eyes when I mentioned the error with the nuggets. He took my receipt and crumpled it up in front of me. He then gave me the correct cash refund for my card payment. I asked if he could reprint the receipt since he threw it out but was met with an attitude and went back to ignoring me.
Atmosphere: 1
Food: 1
Service: 1
Avoid. My order was entirely wrong and the employee named Segundo couldn't have been more rude. Even after he reluctantly "fixed" it, it was still wrong. He didnt care, he just wanted us gone. The restaurant also looks very dirty and has an unkempt exterior. I should never have stopped there and wasted my money. With so many options up and down Rt 9, I don't recommend anyone go here.
Atmosphere: 1
Food: 1
Service: 1
Worlds slowest service.
Please be weary of this restaurant my son ordered a spicy chicken sandwich a few weeks ago and found a piece of plastic inside with the lettuce. He also got diarrhea from their chicken. Avoid this place!!! This should never have happened!
Atmosphere: 1
Food: 1
Service: 1
the people who work there need they need to be fired.
Food: 1
Service: 1
I hate the fact that there is not a real life cashier only a machine ? we need real people to take care of our 0rders .
Food: 5
Recommended dishes: Whopper, Onion Rings, Crispy Chicken Sandwich, French Fries
Restaurantji Recommends
Nasty. C’mon Man! It’s a Mickey- D’s
In the maybe 10 times I've been here they are always jacked up. After 10 minutes at the drive thru I was told they don't have ANY burgers. How can you be a burger king with no burgers? Never a good experience here. Wouldn't recommend for anyone. Discrace to burger king
Terrible serviceProblems with both ordersAs it was 8:48 p.m. at the same location, we told them that the orders were wrong.We were almost the only ones in the place.They didn't want to serve usVery pedantic staffTo never return
Atmosphere: 1
Food: 1
Service: 1
Worst place ever to get food, waited over 20 minutes for 1
Service: 1
The service staff in the lobby is very poor. I bought a cup in the self-service machine and haven't given it to me yet. I haven't dealt with it for an hour.
Atmosphere: 3
Food: 2
Service: 1