As a loyal customer to this specific Olive Garden location for the past 5 years. I’m extremely disappointed in the way my husband and I were treated Friday night 2/23. We walked in to place a take out order. Alex took our order and when he repeated the order back to me, I said no one of the entrees is wrong. I want Fettuccine Alfredo, Not the Tortellini Alfredo. He said he fixed it and I was told it would be about 15 minutes. Perfect, we sat at the bar so we could order a drink while waiting and watched the basketball game that was on. After 30 minutes had passed and we saw some of the to go orders just sitting in the back and so I asked the front if I could have an update on my order. Within 5 minutes they brought out our order. Upon receiving the order it was still wrong and prepared with the wrong entree. This was a bit frustrating as we corrected the employee previously and have already waited 30 minutes when originally being told it would take 15. We then had to wait an additional 5-10 minutes for them to fix the order. One of the employees working the to- go order tickets called us over to pay as she explained to the manager what had happened. My husband asked the manager if the bill was fixed as we didn’t want to be charge for the wrong meal. Elizabeth Cahill the Manager said in an rude, aggressive and quite honestly disrespectful tone “Well you haven’t even paid yet, so how can you be charged wrong…”, My husband asked a simple question that we do not think deserved such a rude response to. We then mentioned to her we were told it was only going to be a 15 minute wait, which had now turned into 45-50 minutes. Her response was “Well there’s actually 8 orders ahead of you.” We understand there’s other orders, this is a restaurant. However telling someone it will be out in 15 minutes and then it actually takes 50 minutes does not leave customers happy. Then after paying she did not hand us a receipt but verbally confirmed that she handle it already. So there was no proof that the error was actually corrected.Her tone and attitude was rude and disrespectful, there was no responsibility or apology about the situation which left us appalled. The worst part was that we finally got home and ate the food and within an hour we were both sick and throwing up.We love Olive Garden however we will not be going back or supporting this location as long as this Manager is in charge. Also I do not recommend this location to anyone unless you want a side of attitude with your meal.
Atmosphere: 1
Food: 1
Service: 1
carolann serrapica
We had the best waiter DEL!! He is amazing and absolutely amazing at his job. Please when you people go ask for him! 10/10 service and food was amazing as always!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Never-Ending Soup Salad
ened 88
Disappointing that they lie about reservations, managers, and waiters are weird and unprofessional. They make you feel unwelcome. Rude and arrogant!
Angel_ Whispers
Great location, friendly hospitality, fantastic service, fabulous food.????? We recommend Olive Garden in this locatio., simply superb.Parking: Parking is free, with plenty space available.
My son loves it there! Heading back in a month for his birthday dinner!
Atmosphere: 5
Food: 5
Service: 5
Jamie O'Reilly
Restaurant was nice inside and clean. Food was good standard Olive Garden flavors always good. Service was not the best. Had to wait a lot which was a little frustrating.
Atmosphere: 4
Food: 4
Service: 4
Roland Stadler
Not good at all. Avoid this place!
Atmosphere: 2
Food: 2
Service: 2
S.S. Natarajan senivaram subramaniyam
Had a chance to have my lunch at Olive garden recently after twelve years and it didn't fail me. It was as good as it was earlier and their consistency in every aspect is
Atmosphere: 5
Food: 5
Service: 5
Fra Crow
Christmas Eve and servers had great attitudes. I am very thankful they were working this night. We noticed not all customers were cordial but that didn't stop any servers from being great. And of course the place is clean, appropriately Italian in decor and the food perfect as usual. Tour of Italy and chicken tortellini Alfredo are excellent.Wheelchair accessibility: Handicap parking and one story easy entry
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Tour of Italy, Zeppoles, For Breadsticks, Breadsticks, Never-Ending Soup Salad & Breadsticks
Jordyn is awesome. She is so sweet and her personality made our dining here really great. She constantly came and asked if we were okay or if we wanted more soup and bread. She was amazing.
Atmosphere: 5
Food: 5
Service: 5
trishia dee
Our server Martin was super friendly, attentive, and amazing.. The food was great and we had no wait to be seated.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Tour of Italy, Chicken Marsala Fettuccine, Breadsticks
fredrP7335IZ
This is a good Italian restaurant, but not as good as Mama Mia's there servings are only half the amount of Mama Mia's . Plus Olive Garden doesn't have the flavor that Mama Mia's does.
Marcia S
Have the unlimited soup and salad if you don't want onions in your salad you should tell them that ahead of time. Soups were delicious.
Atmosphere: 5
Food: 5
Service: 5
Makayla Gerardi
Zeus was an outstanding waiter, he brought our food out to us right away and came back frequently to ask if we needed anything else. He even laughed at my jokes I was making which made my experience even better. Zeus deserves a raise!!! He even gave me extra mints cause they are my favorite?
it was
Atmosphere: 4
Food: 4
Service: 4
As a loyal customer to this specific Olive Garden location for the past 5 years. I’m extremely disappointed in the way my husband and I were treated Friday night 2/23. We walked in to place a take out order. Alex took our order and when he repeated the order back to me, I said no one of the entrees is wrong. I want Fettuccine Alfredo, Not the Tortellini Alfredo. He said he fixed it and I was told it would be about 15 minutes. Perfect, we sat at the bar so we could order a drink while waiting and watched the basketball game that was on. After 30 minutes had passed and we saw some of the to go orders just sitting in the back and so I asked the front if I could have an update on my order. Within 5 minutes they brought out our order. Upon receiving the order it was still wrong and prepared with the wrong entree. This was a bit frustrating as we corrected the employee previously and have already waited 30 minutes when originally being told it would take 15. We then had to wait an additional 5-10 minutes for them to fix the order. One of the employees working the to- go order tickets called us over to pay as she explained to the manager what had happened. My husband asked the manager if the bill was fixed as we didn’t want to be charge for the wrong meal. Elizabeth Cahill the Manager said in an rude, aggressive and quite honestly disrespectful tone “Well you haven’t even paid yet, so how can you be charged wrong…”, My husband asked a simple question that we do not think deserved such a rude response to. We then mentioned to her we were told it was only going to be a 15 minute wait, which had now turned into 45-50 minutes. Her response was “Well there’s actually 8 orders ahead of you.” We understand there’s other orders, this is a restaurant. However telling someone it will be out in 15 minutes and then it actually takes 50 minutes does not leave customers happy. Then after paying she did not hand us a receipt but verbally confirmed that she handle it already. So there was no proof that the error was actually corrected.Her tone and attitude was rude and disrespectful, there was no responsibility or apology about the situation which left us appalled. The worst part was that we finally got home and ate the food and within an hour we were both sick and throwing up.We love Olive Garden however we will not be going back or supporting this location as long as this Manager is in charge. Also I do not recommend this location to anyone unless you want a side of attitude with your meal.
Atmosphere: 1
Food: 1
Service: 1
We had the best waiter DEL!! He is amazing and absolutely amazing at his job. Please when you people go ask for him! 10/10 service and food was amazing as always!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Never-Ending Soup Salad
Disappointing that they lie about reservations, managers, and waiters are weird and unprofessional. They make you feel unwelcome. Rude and arrogant!
Great location, friendly hospitality, fantastic service, fabulous food.????? We recommend Olive Garden in this locatio., simply superb.Parking: Parking is free, with plenty space available.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Stuffed Chicken Marsala, Chicken & Shrimp Carbonara, Zeppoles, Spinach-Artichoke Dip, Never-Ending Soup Salad
My son loves it there! Heading back in a month for his birthday dinner!
Atmosphere: 5
Food: 5
Service: 5
Restaurant was nice inside and clean. Food was good standard Olive Garden flavors always good. Service was not the best. Had to wait a lot which was a little frustrating.
Atmosphere: 4
Food: 4
Service: 4
Not good at all. Avoid this place!
Atmosphere: 2
Food: 2
Service: 2
Had a chance to have my lunch at Olive garden recently after twelve years and it didn't fail me. It was as good as it was earlier and their consistency in every aspect is
Atmosphere: 5
Food: 5
Service: 5
Christmas Eve and servers had great attitudes. I am very thankful they were working this night. We noticed not all customers were cordial but that didn't stop any servers from being great. And of course the place is clean, appropriately Italian in decor and the food perfect as usual. Tour of Italy and chicken tortellini Alfredo are excellent.Wheelchair accessibility: Handicap parking and one story easy entry
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Tour of Italy, Zeppoles, For Breadsticks, Breadsticks, Never-Ending Soup Salad & Breadsticks
Restaurantji Recommends
Jordyn is awesome. She is so sweet and her personality made our dining here really great. She constantly came and asked if we were okay or if we wanted more soup and bread. She was amazing.
Atmosphere: 5
Food: 5
Service: 5
Our server Martin was super friendly, attentive, and amazing.. The food was great and we had no wait to be seated.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Tour of Italy, Chicken Marsala Fettuccine, Breadsticks
This is a good Italian restaurant, but not as good as Mama Mia's there servings are only half the amount of Mama Mia's . Plus Olive Garden doesn't have the flavor that Mama Mia's does.
Have the unlimited soup and salad if you don't want onions in your salad you should tell them that ahead of time. Soups were delicious.
Atmosphere: 5
Food: 5
Service: 5
Zeus was an outstanding waiter, he brought our food out to us right away and came back frequently to ask if we needed anything else. He even laughed at my jokes I was making which made my experience even better. Zeus deserves a raise!!! He even gave me extra mints cause they are my favorite?
Atmosphere: 5
Food: 5
Service: 5