I've been to cheesecake factory about 10 times food is normally really good but 4 times they messed up my order I think that there is a problem in the beck of the housetonight I ordered the Santa Fe salad. its supposed to come with blackened chicken . there was no chicken in my or my wife's salad . we did let the server know this . he was really good about it but came back with very cold bland chicken not like the chicken that normally comes with it .we didn't even eat it . it wasn't good at all . I normally wouldn't have said something but mistakes happened several times I think the back of the house needs to do betterfood quality is normally good but for what it costs they shouldn't be making mistakes 4 out of about 10 times of me going there
Atmosphere: 4
Food: 4
Service: 2
Vivek G
Good place, love the place
Atmosphere: 5
Food: 5
Service: 5
Jenna 2jz
I have no problem paying more for good food, however I just paid 20+ dollars for a Cesar salad like a half a piece of tiny chicken on it, will not be back.
Atmosphere: 3
Food: 1
Service: 1
Waldek G
Nice place with many different choices of dishes. Parking is difficult though.
Joe Spector
The server was totally distracted and only came to the table 1 time after we got our meals. But the food was subpar which is surprising for this place. So many choices out their with more reasonable prices to choose from.
Atmosphere: 4
Food: 2
Service: 2
Paulo Floors llc
Good place
Food: 5
Paul Kaiser
Service was great but the food is sometimes good and sometimes just so-so.
Atmosphere: 4
Food: 4
Service: 5
Sean Mehnert
Food is top notch! Service was very good. The decor is amazing! Reminiscent with touches of older Egypt and Middle Eastern carvings.
Atmosphere: 4
Food: 5
Service: 5
Recommended dishes: Burger
Amanda Mack
Called 4 days prior to make a reservation for my daughter's 10th birthday dinner was told to call closer to the date. Then was told the day before unfortunately you cannot do a reservation for more than 4 people but we should be fine showed up with my party and was unable to be seated until 10pm which would have been 3 hours later there were no type of trying to seat me no help nothing I felt very dismissed as I'm a frequent customer of cheesecake factory. Went to olive garden was seated with no problems and they were very accommodating will never return this location again menlo park mall location has better service anyway.
The Bang Bang chicken & shrimp was lackluster at best. It says spicy on the menu but lacked that zing I was expecting.
Atmosphere: 4
Food: 3
Service: 3
donna mclaughlin
It was my first time at The Cheesecake Factory, and I was not disappointed. Started with fried Mac and Cheese and Buffalo Blasts. They were sooo good. I was full after those but ordered dinner anyway. I ordered Steak Diane and Chicken Madeira. I swear a 5 star chef made this meal. My daughter had Margherita flat bread pizza, and it smelled and looked so good. She loved it. Our waiter was Sean K. Someone else mentioned in their review how great he was and I thought, that's probably a family member, well I'm not family and I can agree 1000% that Sean really is that good at his job. Attentive without being overbearing. Seriously, 10 out of 10. Highly recommend.
Atmosphere: 5
Food: 5
Service: 5
D
Food was delicious, service on a busy Sunday night (just after 7pm), was still ready for a table of 2 within 5-10 minutes. Waiter was very helpful and quick in service. Food was delicious from salad, burger, to my date's pasta dish. After having been there for sometime as a date, our waiter let us know he was leaving shortly but wanted to make sure everything was all set, happy, and that we were fine to stay til the end. For that we left then, provided a GREAT tip and want to say thank you to everyone involved.Parking: Plenty of parking to be foundKid-friendliness: Kids menu availableWheelchair accessibility: Wheelchair accessibility for those necessary
Atmosphere: 5
Food: 5
Service: 5
Darlene Brudon
I Love this place. If it wasn't so expensive I'd be there every week. Food and service were terrific and the cheesecake was GREAT!!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Thai Lettuce Wraps, Fried Mac and Cheese Bites
Pradeep Shah
If yoi like good quality food, you go here.Parking: Plenty of parking.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Godiva Chocolate Cheesecake, Salad, Famous Factory Meatloaf
The food was good but very expensive.
Atmosphere: 4
Food: 4
Service: 4
I've been to cheesecake factory about 10 times food is normally really good but 4 times they messed up my order I think that there is a problem in the beck of the housetonight I ordered the Santa Fe salad. its supposed to come with blackened chicken . there was no chicken in my or my wife's salad . we did let the server know this . he was really good about it but came back with very cold bland chicken not like the chicken that normally comes with it .we didn't even eat it . it wasn't good at all . I normally wouldn't have said something but mistakes happened several times I think the back of the house needs to do betterfood quality is normally good but for what it costs they shouldn't be making mistakes 4 out of about 10 times of me going there
Atmosphere: 4
Food: 4
Service: 2
Good place, love the place
Atmosphere: 5
Food: 5
Service: 5
I have no problem paying more for good food, however I just paid 20+ dollars for a Cesar salad like a half a piece of tiny chicken on it, will not be back.
Atmosphere: 3
Food: 1
Service: 1
Nice place with many different choices of dishes. Parking is difficult though.
The server was totally distracted and only came to the table 1 time after we got our meals. But the food was subpar which is surprising for this place. So many choices out their with more reasonable prices to choose from.
Atmosphere: 4
Food: 2
Service: 2
Good place
Food: 5
Service was great but the food is sometimes good and sometimes just so-so.
Atmosphere: 4
Food: 4
Service: 5
Food is top notch! Service was very good. The decor is amazing! Reminiscent with touches of older Egypt and Middle Eastern carvings.
Atmosphere: 4
Food: 5
Service: 5
Recommended dishes: Burger
Called 4 days prior to make a reservation for my daughter's 10th birthday dinner was told to call closer to the date. Then was told the day before unfortunately you cannot do a reservation for more than 4 people but we should be fine showed up with my party and was unable to be seated until 10pm which would have been 3 hours later there were no type of trying to seat me no help nothing I felt very dismissed as I'm a frequent customer of cheesecake factory. Went to olive garden was seated with no problems and they were very accommodating will never return this location again menlo park mall location has better service anyway.
Atmosphere: 1
Food: 1
Service: 1
Restaurantji Recommends
The Bang Bang chicken & shrimp was lackluster at best. It says spicy on the menu but lacked that zing I was expecting.
Atmosphere: 4
Food: 3
Service: 3
It was my first time at The Cheesecake Factory, and I was not disappointed. Started with fried Mac and Cheese and Buffalo Blasts. They were sooo good. I was full after those but ordered dinner anyway. I ordered Steak Diane and Chicken Madeira. I swear a 5 star chef made this meal. My daughter had Margherita flat bread pizza, and it smelled and looked so good. She loved it. Our waiter was Sean K. Someone else mentioned in their review how great he was and I thought, that's probably a family member, well I'm not family and I can agree 1000% that Sean really is that good at his job. Attentive without being overbearing. Seriously, 10 out of 10. Highly recommend.
Atmosphere: 5
Food: 5
Service: 5
Food was delicious, service on a busy Sunday night (just after 7pm), was still ready for a table of 2 within 5-10 minutes. Waiter was very helpful and quick in service. Food was delicious from salad, burger, to my date's pasta dish. After having been there for sometime as a date, our waiter let us know he was leaving shortly but wanted to make sure everything was all set, happy, and that we were fine to stay til the end. For that we left then, provided a GREAT tip and want to say thank you to everyone involved.Parking: Plenty of parking to be foundKid-friendliness: Kids menu availableWheelchair accessibility: Wheelchair accessibility for those necessary
Atmosphere: 5
Food: 5
Service: 5
I Love this place. If it wasn't so expensive I'd be there every week. Food and service were terrific and the cheesecake was GREAT!!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Thai Lettuce Wraps, Fried Mac and Cheese Bites
If yoi like good quality food, you go here.Parking: Plenty of parking.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Godiva Chocolate Cheesecake, Salad, Famous Factory Meatloaf