Not what it used to be. They increased their prices and the quantity of food was less and not the same taste.
Atmosphere: 3
Food: 3
Service: 4
Michelle Thomas-Hanson
For the 3rd time in 2 months, at 6pm, everything is always "cooking" and takes 25 minutes. They never have to worry about me coming back to this location
Ilham Razoqi
This food is suitable for millennials like me, the place is clean and the atmosphere is also
Atmosphere: 5
Food: 5
Service: 5
Ariel URTUBIA
Tasty and fast attention.
Food: 5
Service: 5
Ginje
Good place to dine even with a
Atmosphere: 4
Food: 5
Service: 5
Recommended dishes: Fried Chicken
JFG
Terrible service, 5 people hiding back there and they never come to help.Next time I'll go in myself and place my order.
Service: 1
Paul R Sharpe
Very slow service for the lunch time rush.
Atmosphere: 3
Food: 3
Service: 2
SY Park
They didn't give me the sandwich that was included my order.
Service: 1
Anny Reyes
So I went to KFC and used the kiosk to order. I modified my order and added extra cheese, extra gravy as well as extra sweet corn. As I received my food I noticed I didn’t receive the extra modifications I initially ordered. I went and tried to speak to the manager Alejandra and explain my issues, but instead she gave me a hard time and didn’t even acknowledge my concerns. Stating “ you didn’t pay for extra corn” I then showed her the receipt where it stated extra corn and still nothing. She proceeded to become nasty with me, I then requested a refund. We love KFC. I was looking forward to having my favorite “the famous bowl” but she ruined it for me. KFC is my favorite place in the world and instead of her making it right she decided to argue with me. I explained my modified order and showed her the receipt but she continue to argue with me causing me to get upset and walk out . Alejandra you are nasty and I hope you do not treat people like this because you do not know what people may be going through. I deserve to get what I paid for , instead of deescalating the situation you kept adding fuel to the fire. Over corn? I would like someone to contact me please.
Atmosphere: 1
Food: 2
Service: 1
Recommended dishes: Popcorn Chicken
NOOF HATEM
So bad .. The chicken is spoiled and I think it was made a long time ago
Let's start with the good...the restaurant is clean. The food is cooked properly and tastes as advertised. I wanted to try the hot & spicy wings to compare to the ghost pepper wings offered at Popeye's (which I looove...). The wings are hot & spicy, but it kinda overwhelms the actual flavor of the chicken, as opposed to complementing it. It tastes over seasoned. I'll give them another shot on a future visit to a DIFFERENT KFC. Now...the Bad. My wife ordered our food at the kiosk, walk to the counter...and wait. No one is there. Several other customers order and now there's a group of us waiting. No one greets us or acknowledges our presence. After a few minutes, the person covering the front comes out with our order, places it on the counter and does a javelin throw with the flatware into our bag. He also gives me the wrong size drink, no dips, etc. I also ordered a 5 pc nuggets. I open the box and it looks like the remnants and scraps from a bag of nuggets. Comparing these with McNuggets, Wendy's Nuggets, or my favorite, Chick-fil-A nuggets, these fall woefully short of offering much chicken content, not worth the $4 price tag. Anyway, there's too many other fast food places in the area to deal with the level of service we received.
Anny R.
So today I went to KFC in hackensack around 5:40 pm and used the kiosk to order. I modified my order and added extra cheese, extra gravy as well as extra sweet corn. As I received my food I noticed I didn't receive the extra modifications I initially ordered. I went and tried to speak to the manager Alejandra and explain my issues, but instead she gave me a hard time and didn't even acknowledge my concerns. Stating " you didn't pay for extra corn" I then showed her the receipt where it stated extra corn and still nothing. She proceeded to become nasty with me, I then requested a refund. We love KFC. I was looking forward to having my favorite "the famous bowl" but she ruined it for me. KFC is my favorite place in the world and instead of her making it right she decided to argue with me. I explained my modified order and showed her the receipt but she continue to argue with me causing me to get upset and walk out . Alejandra you are nasty and I hope you do not treat people like this because you do not know what people may be going through. I deserve to get what I paid for , instead of deescalating the situation you kept adding fuel to the fire. Over corn? I would like someone to contact me please... Horrible Service if you ask me !
Elias Moreno
Went there shortly for a quick lunch for my boss, he likes the food and they were fast with the service. I recommend it.?
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Fried Chicken, Hot Chicken
C Chambers
I always get fresh and hot food when I come here quick and fast
Atmosphere: 3
Food: 4
Service: 4
Recommended dishes: Popcorn Chicken
Luis Arroyo
Good customer service, clean and neat dining area. Enough parking space and close to other shops in the plaza.
Not what it used to be. They increased their prices and the quantity of food was less and not the same taste.
Atmosphere: 3
Food: 3
Service: 4
For the 3rd time in 2 months, at 6pm, everything is always "cooking" and takes 25 minutes. They never have to worry about me coming back to this location
This food is suitable for millennials like me, the place is clean and the atmosphere is also
Atmosphere: 5
Food: 5
Service: 5
Tasty and fast attention.
Food: 5
Service: 5
Good place to dine even with a
Atmosphere: 4
Food: 5
Service: 5
Recommended dishes: Fried Chicken
Terrible service, 5 people hiding back there and they never come to help.Next time I'll go in myself and place my order.
Service: 1
Very slow service for the lunch time rush.
Atmosphere: 3
Food: 3
Service: 2
They didn't give me the sandwich that was included my order.
Service: 1
So I went to KFC and used the kiosk to order. I modified my order and added extra cheese, extra gravy as well as extra sweet corn. As I received my food I noticed I didn’t receive the extra modifications I initially ordered. I went and tried to speak to the manager Alejandra and explain my issues, but instead she gave me a hard time and didn’t even acknowledge my concerns. Stating “ you didn’t pay for extra corn” I then showed her the receipt where it stated extra corn and still nothing. She proceeded to become nasty with me, I then requested a refund. We love KFC. I was looking forward to having my favorite “the famous bowl” but she ruined it for me. KFC is my favorite place in the world and instead of her making it right she decided to argue with me. I explained my modified order and showed her the receipt but she continue to argue with me causing me to get upset and walk out . Alejandra you are nasty and I hope you do not treat people like this because you do not know what people may be going through. I deserve to get what I paid for , instead of deescalating the situation you kept adding fuel to the fire. Over corn? I would like someone to contact me please.
Atmosphere: 1
Food: 2
Service: 1
Recommended dishes: Popcorn Chicken
So bad .. The chicken is spoiled and I think it was made a long time ago
Restaurantji Recommends
Let's start with the good...the restaurant is clean. The food is cooked properly and tastes as advertised. I wanted to try the hot & spicy wings to compare to the ghost pepper wings offered at Popeye's (which I looove...). The wings are hot & spicy, but it kinda overwhelms the actual flavor of the chicken, as opposed to complementing it. It tastes over seasoned. I'll give them another shot on a future visit to a DIFFERENT KFC. Now...the Bad. My wife ordered our food at the kiosk, walk to the counter...and wait. No one is there. Several other customers order and now there's a group of us waiting. No one greets us or acknowledges our presence. After a few minutes, the person covering the front comes out with our order, places it on the counter and does a javelin throw with the flatware into our bag. He also gives me the wrong size drink, no dips, etc. I also ordered a 5 pc nuggets. I open the box and it looks like the remnants and scraps from a bag of nuggets. Comparing these with McNuggets, Wendy's Nuggets, or my favorite, Chick-fil-A nuggets, these fall woefully short of offering much chicken content, not worth the $4 price tag. Anyway, there's too many other fast food places in the area to deal with the level of service we received.
So today I went to KFC in hackensack around 5:40 pm and used the kiosk to order. I modified my order and added extra cheese, extra gravy as well as extra sweet corn. As I received my food I noticed I didn't receive the extra modifications I initially ordered. I went and tried to speak to the manager Alejandra and explain my issues, but instead she gave me a hard time and didn't even acknowledge my concerns. Stating " you didn't pay for extra corn" I then showed her the receipt where it stated extra corn and still nothing. She proceeded to become nasty with me, I then requested a refund. We love KFC. I was looking forward to having my favorite "the famous bowl" but she ruined it for me. KFC is my favorite place in the world and instead of her making it right she decided to argue with me. I explained my modified order and showed her the receipt but she continue to argue with me causing me to get upset and walk out . Alejandra you are nasty and I hope you do not treat people like this because you do not know what people may be going through. I deserve to get what I paid for , instead of deescalating the situation you kept adding fuel to the fire. Over corn? I would like someone to contact me please... Horrible Service if you ask me !
Went there shortly for a quick lunch for my boss, he likes the food and they were fast with the service. I recommend it.?
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Fried Chicken, Hot Chicken
I always get fresh and hot food when I come here quick and fast
Atmosphere: 3
Food: 4
Service: 4
Recommended dishes: Popcorn Chicken
Good customer service, clean and neat dining area. Enough parking space and close to other shops in the plaza.
Atmosphere: 4
Food: 4
Service: 4
Recommended dishes: Fried Chicken, Hot Chicken