We have ordered from this restaurant several times, food was good before, but last two times we were not happy. Previous time we thought it was so-so, but last time we had to throw sesame chicken ($20), it was awful. Not coming back.
Jason T
I ordered a large tray of shrimp-fried rice and was using it to feed my family and some guests. They gave me a regular tray and when I asked them, they said that there were " too many people talking at the same time," Which is ridiculous.This place is terrible and nobody should have to deal with this horrible service.
Duchess S
Overpriced mediocre food. I've been going to Lotus for years and the food is not as good as it used to be while getting more expensive. 3 of us had the lunch special that was pretty good but the service is slow and very rude. P.F. Changs is cheaper, better food and much friendlier service. Won't be going back.
eli Dresler
Delishes old school Chinese food.Great service with wonderful staff.And very reasonably priced too
geoFortLee_Nj
Been going here for years, The food is always good and lunch menu prices phenomenal For 10 dollars you get a lot of food.
Alain P.
Been our go to place for great chinese food for a long time. Went back last April and ordered our favorites (Seafood Pan Fried Noodle + Sizzling Steak with Scallops). Told my wife that the SPFN does not taste like it was before and the SSS was just OK. Something changed and not for the better. Overall, food was not fulfilling and a huge disappointment.
Li Du
We have been to this restaurant a few times and we generally like the food. Although it used to be better, like what many other reviews say, we do feel the taste is going down. I am not sure if this is due to the pandemic or the labor shortage.The service quality is now getting really discouraging. Yesterday, we order a dish that is usually spicy in the Chinese cuisine and it came out sweet and not spicy at all. We then asked the gentleman who was serving our table whether this should be spicy or they may have missed out the spicy sauce. He literally said this is how this restaurant cooks this dish and left without even further communication, which seems rude. We were surprised by his attitude and asked him again. He started to get irritated and repeated the same thing and ask: what do you want?This is shocking to me. We are OK with the dish cooked in a different as we understand that there are many genres within the Chinese cuisine. However, the way the waiter talked to customers was not professional. When we walked out we talked to the manager about it, he jumped out and started to argue again, saying the reason he did this was because he thought we criticized the dish. I don’t get it ~Anyway, personally I would not recommend this restaurant any more and would probably not come back.
Rus Rossini
Place is clean, except restroom. Staff was professional, courteous and efficient. Food was good, with varied menu. Several of the chief specials were great. Was a Wednesday night so was slower then usual. Definitely QA àworth a trip back
Randi P.
Highly recommend. Authentic Chinese at its best. I will say it's a bit pricey but they have amazing lunch specials 7 days a week! This is my Friday go to. I head over there in the late afternoon and pick up 2 lunch specials for me and my husband. Sometimes we will add in a few egg rolls too. We eat an early Friday night dinner and this hits the spot! Definitely recommend. The interior is very pretty and the staff is very friendly too.
sung h.
got takeout the other night. they must have a new chef. all of the dishes were bland and tasteless except for the pork loin w salt & pepper. we don't go here often but now i'm not going back.
What happened here??This place used to be great.The last couple takeouts have been bad!Got two orders of steamed dumplings…this was our go to for them….now they are terrible….over saturated with some bad quality grease that leave terrible after taste….had to trash the two containers!What happened?
Donna C.
This was our favorite go-to. I am assuming either it has new owners or new chefs. Food was very disappointing. Everything needed more flavor. The person who answered the phone was rude and didn't even know what XO Steak was when we ordered it. Salt and Pepper Calamari needed salt, the pieces were too large and was not at all crispy. Easy to pop in the oven to crisp up, but the flavor was flat. Hopefully they can improve.
K Fletcher
We ordered from here for the first time and I wanted a noodle, but wanted to try something different… I ordered Chow Mein, which was fried noodles EVERYWHERE I looked. I received a soup-like dish with hard noodles in a plastic bag that said, “chow mein,” which I would think were for our soup.Anyway, when I called about it I was told that’s the way it comes and next time order Lo Mein. I did say I looked it up and thought it was supposed to be fried noodles, but was not going to argue. I was not offered anything else so I did not ask. Not the best customer service and most importantly, their Chow Mein is SOUP without noodles?!! …more like, NO Mein, lol.I gave two stars because my Husband ate it and said it was good… I definitely did not want it as I was expecting fried noodles of some sort.
Susan A
The food is really good, no matter what you order. We especially like the wonton in spicy sesame sauce.Good service and very good prices.
divinejudge1
Used to be a great restaurant (used to mainly do takeout). Very disappointed to eat here and realize everything has changed inside. I’m not talking decor, I mean the food and staff.I have experienced this twice with really good Chinese food places. Where exterior is the same yet everything inside changes and the food is also different. At least change the name of the place.
We have ordered from this restaurant several times, food was good before, but last two times we were not happy. Previous time we thought it was so-so, but last time we had to throw sesame chicken ($20), it was awful. Not coming back.
I ordered a large tray of shrimp-fried rice and was using it to feed my family and some guests. They gave me a regular tray and when I asked them, they said that there were " too many people talking at the same time," Which is ridiculous.This place is terrible and nobody should have to deal with this horrible service.
Overpriced mediocre food. I've been going to Lotus for years and the food is not as good as it used to be while getting more expensive. 3 of us had the lunch special that was pretty good but the service is slow and very rude. P.F. Changs is cheaper, better food and much friendlier service. Won't be going back.
Delishes old school Chinese food.Great service with wonderful staff.And very reasonably priced too
Been going here for years, The food is always good and lunch menu prices phenomenal For 10 dollars you get a lot of food.
Been our go to place for great chinese food for a long time. Went back last April and ordered our favorites (Seafood Pan Fried Noodle + Sizzling Steak with Scallops). Told my wife that the SPFN does not taste like it was before and the SSS was just OK. Something changed and not for the better. Overall, food was not fulfilling and a huge disappointment.
We have been to this restaurant a few times and we generally like the food. Although it used to be better, like what many other reviews say, we do feel the taste is going down. I am not sure if this is due to the pandemic or the labor shortage.The service quality is now getting really discouraging. Yesterday, we order a dish that is usually spicy in the Chinese cuisine and it came out sweet and not spicy at all. We then asked the gentleman who was serving our table whether this should be spicy or they may have missed out the spicy sauce. He literally said this is how this restaurant cooks this dish and left without even further communication, which seems rude. We were surprised by his attitude and asked him again. He started to get irritated and repeated the same thing and ask: what do you want?This is shocking to me. We are OK with the dish cooked in a different as we understand that there are many genres within the Chinese cuisine. However, the way the waiter talked to customers was not professional. When we walked out we talked to the manager about it, he jumped out and started to argue again, saying the reason he did this was because he thought we criticized the dish. I don’t get it ~Anyway, personally I would not recommend this restaurant any more and would probably not come back.
Place is clean, except restroom. Staff was professional, courteous and efficient. Food was good, with varied menu. Several of the chief specials were great. Was a Wednesday night so was slower then usual. Definitely QA àworth a trip back
Highly recommend. Authentic Chinese at its best. I will say it's a bit pricey but they have amazing lunch specials 7 days a week! This is my Friday go to. I head over there in the late afternoon and pick up 2 lunch specials for me and my husband. Sometimes we will add in a few egg rolls too. We eat an early Friday night dinner and this hits the spot! Definitely recommend. The interior is very pretty and the staff is very friendly too.
got takeout the other night. they must have a new chef. all of the dishes were bland and tasteless except for the pork loin w salt & pepper. we don't go here often but now i'm not going back.
Restaurantji Recommends
What happened here??This place used to be great.The last couple takeouts have been bad!Got two orders of steamed dumplings…this was our go to for them….now they are terrible….over saturated with some bad quality grease that leave terrible after taste….had to trash the two containers!What happened?
This was our favorite go-to. I am assuming either it has new owners or new chefs. Food was very disappointing. Everything needed more flavor. The person who answered the phone was rude and didn't even know what XO Steak was when we ordered it. Salt and Pepper Calamari needed salt, the pieces were too large and was not at all crispy. Easy to pop in the oven to crisp up, but the flavor was flat. Hopefully they can improve.
We ordered from here for the first time and I wanted a noodle, but wanted to try something different… I ordered Chow Mein, which was fried noodles EVERYWHERE I looked. I received a soup-like dish with hard noodles in a plastic bag that said, “chow mein,” which I would think were for our soup.Anyway, when I called about it I was told that’s the way it comes and next time order Lo Mein. I did say I looked it up and thought it was supposed to be fried noodles, but was not going to argue. I was not offered anything else so I did not ask. Not the best customer service and most importantly, their Chow Mein is SOUP without noodles?!! …more like, NO Mein, lol.I gave two stars because my Husband ate it and said it was good… I definitely did not want it as I was expecting fried noodles of some sort.
The food is really good, no matter what you order. We especially like the wonton in spicy sesame sauce.Good service and very good prices.
Used to be a great restaurant (used to mainly do takeout). Very disappointed to eat here and realize everything has changed inside. I’m not talking decor, I mean the food and staff.I have experienced this twice with really good Chinese food places. Where exterior is the same yet everything inside changes and the food is also different. At least change the name of the place.