I have been going to this spot since they opened but the customer service has gone way way WAY down hill. I work in the area and this is one of the healthier options for lunch so order delivery a lot. I have gone in person but the wait times are pretty lengthy even when the place is totally empty so I decided to put in an order for pick up through door dash. When I ordered the pick up time was over an hour later which I find unacceptable for a smoothy bowl and a Cesar salad with croutons and extra dressing, so once I saw how long it would take I tried to cancel through the app, unfortunately I was told that my order was being prepared and I couldn't cancel. Ok whatever, I decide to just stop by and wait for my stuff thinking if they're busy I will just hang out and if they're empty they would make my stuff as if I had just walked in off the street. I show up and the clerk immediately has an attitude and told me to come back in 39 ,minutes to which I said no as the place was 100% empty. There was literally not one single customer in the store. The clerk assumed I was a dasher which I'm not and refused to make my order. So I asked, "what if I had walked in off the street and ordered food would you make it now?" and she said yes, so I asked if they could make my food as if I walked in off the street. Getting no where she told me no again and asked me to come back in 39 minutes again. At that point exasperated, I said I would just place and pay for a new order, so they could make my food, at which point she finally acquiesced and agreed to make it without me paying again. Ok cool, whatever customer service isn't everyone's thing and I did come earlier than the pick up window so fine. It took maybe five minutes for them to make my food which just illustrated why her request for me to come back in 39 minutes when the restaurant is totally empty is completely unnecessary but again fine. Then when I thanked her for my food and she tells me next time I have to come within the pick up window. No ma'am there will be no next time. Listen if the place was busy or anyone in the store was doing anything other than scrolling on their phone when I walked in, I would have understood but please don't treat me like feeding me is a burden when I purchase food from your RESTAURANT! Like come on that's kind of the deal here I pay you and you feed me. Bottom line the food is ok (not amazing but certainly fine) but probably go with delivery or be prepared to wait for a while. Also, if you want a pleasant customer service experience and better food, definitely go with Playa Bowl or Poke 22 instead! That's certainly what I'll be doing going forward.
Paulo Roberto
Their acai is extract from the fruit at their establishment.Natural and amazing.The best acai in the US!!!!
Timmy Creighton
Acai Hangout was quite a treat in the middle of my workday. I was trying to keep it light so I ordered the Summer salad and I was blown away. I was meeting with someone for lunch and could barely get out any sentences between forkfuls of this bangin salad. I ordered extra chicken and bacon.... and their flavors, when paired with some mango and honey sauce, were amazing. I'm excited to come back and try anything else. If the salad was this good, I'm sure everything else won't possibly disappoint.
Sandeep Sidhu
best seating area with right toppings. yummmm food.
Viviane De Oliveira
-açaí flavor seems to have something besides açaí;-I asked if I could replace the granola with another item and I was told that it would not be possible;-my friend asked for additional items to be placed separately and when we got home and opened it was all together;- regardless of any situation, the taste of açaí is not even close to pure açaí ”
E Dawson
I eat here a lot since I work right next to it. I have to say their customer service is always excellent and they keep the place well organized at all times. Pricing is fair and they serve sizeable portions.
Adonis Cooper
Absolutely a place worth visiting, the food is awesome and well prepared, the rates are reasonable and it is constantly clean in here. Keep it up.
Magda Civil
Wow This spot did not disappoint. Everything we ordered was so good and bursting with flavor.
Adaobi N
I had an açaí cup and it tasted heavenly. Also great customer service. Staff was nice and accommodating.
This spot never fails to impress. They have awesome dishes for convenient rates, there is no waiting time even when they are busy.
April Lane
I called to see what type of oil they use for their fries and the girl on the phone was not that friendly. We are coming with people who have allergies, therefore we check with restaurants before coming. The staff needs training in friendliness and customer service.
Michelle Walsh
e did the tasting menu and the complexity of flavors was amazing. The chef did an excellent job guiding us through our meal with the flavors he was intending to portray.
Diana Ribeiro
Burger --- Amazing . Order with them directly you get to choose how you want it cooked (but not on doordash). Little pricy but the quality is there. I've eaten from them 4 times in less than two weeks.
KYLE DUENAS
Staff is AWSOME! Greatest açaí of all tome! The kid with the grey beanie and the girl who was working with him deserve a raise.
Their açaí is so good !
I have been going to this spot since they opened but the customer service has gone way way WAY down hill. I work in the area and this is one of the healthier options for lunch so order delivery a lot. I have gone in person but the wait times are pretty lengthy even when the place is totally empty so I decided to put in an order for pick up through door dash. When I ordered the pick up time was over an hour later which I find unacceptable for a smoothy bowl and a Cesar salad with croutons and extra dressing, so once I saw how long it would take I tried to cancel through the app, unfortunately I was told that my order was being prepared and I couldn't cancel. Ok whatever, I decide to just stop by and wait for my stuff thinking if they're busy I will just hang out and if they're empty they would make my stuff as if I had just walked in off the street. I show up and the clerk immediately has an attitude and told me to come back in 39 ,minutes to which I said no as the place was 100% empty. There was literally not one single customer in the store. The clerk assumed I was a dasher which I'm not and refused to make my order. So I asked, "what if I had walked in off the street and ordered food would you make it now?" and she said yes, so I asked if they could make my food as if I walked in off the street. Getting no where she told me no again and asked me to come back in 39 minutes again. At that point exasperated, I said I would just place and pay for a new order, so they could make my food, at which point she finally acquiesced and agreed to make it without me paying again. Ok cool, whatever customer service isn't everyone's thing and I did come earlier than the pick up window so fine. It took maybe five minutes for them to make my food which just illustrated why her request for me to come back in 39 minutes when the restaurant is totally empty is completely unnecessary but again fine. Then when I thanked her for my food and she tells me next time I have to come within the pick up window. No ma'am there will be no next time. Listen if the place was busy or anyone in the store was doing anything other than scrolling on their phone when I walked in, I would have understood but please don't treat me like feeding me is a burden when I purchase food from your RESTAURANT! Like come on that's kind of the deal here I pay you and you feed me. Bottom line the food is ok (not amazing but certainly fine) but probably go with delivery or be prepared to wait for a while. Also, if you want a pleasant customer service experience and better food, definitely go with Playa Bowl or Poke 22 instead! That's certainly what I'll be doing going forward.
Their acai is extract from the fruit at their establishment.Natural and amazing.The best acai in the US!!!!
Acai Hangout was quite a treat in the middle of my workday. I was trying to keep it light so I ordered the Summer salad and I was blown away. I was meeting with someone for lunch and could barely get out any sentences between forkfuls of this bangin salad. I ordered extra chicken and bacon.... and their flavors, when paired with some mango and honey sauce, were amazing. I'm excited to come back and try anything else. If the salad was this good, I'm sure everything else won't possibly disappoint.
best seating area with right toppings. yummmm food.
-açaí flavor seems to have something besides açaí;-I asked if I could replace the granola with another item and I was told that it would not be possible;-my friend asked for additional items to be placed separately and when we got home and opened it was all together;- regardless of any situation, the taste of açaí is not even close to pure açaí ”
I eat here a lot since I work right next to it. I have to say their customer service is always excellent and they keep the place well organized at all times. Pricing is fair and they serve sizeable portions.
Absolutely a place worth visiting, the food is awesome and well prepared, the rates are reasonable and it is constantly clean in here. Keep it up.
Wow This spot did not disappoint. Everything we ordered was so good and bursting with flavor.
I had an açaí cup and it tasted heavenly. Also great customer service. Staff was nice and accommodating.
Restaurantji Recommends
This spot never fails to impress. They have awesome dishes for convenient rates, there is no waiting time even when they are busy.
I called to see what type of oil they use for their fries and the girl on the phone was not that friendly. We are coming with people who have allergies, therefore we check with restaurants before coming. The staff needs training in friendliness and customer service.
e did the tasting menu and the complexity of flavors was amazing. The chef did an excellent job guiding us through our meal with the flavors he was intending to portray.
Burger --- Amazing . Order with them directly you get to choose how you want it cooked (but not on doordash). Little pricy but the quality is there. I've eaten from them 4 times in less than two weeks.
Staff is AWSOME! Greatest açaí of all tome! The kid with the grey beanie and the girl who was working with him deserve a raise.