If I could have given no stars I would have. This is a long story but I will try to be brief. My son ordered $180 worth of meals. He received an email saying they would be delivered 12/24/23. He lives in a large condominium building and all packages go to a package room. He went to the room on 12/24/23 and discovered that the ice was melted and the meals were warm. The front desk attendant told him they had been delivered a couple of days ago (another example of poor customer service!). I contacted the customer service number and was told it would be taken care of right away. I waited for two weeks and heard nothing. I then sent an email and was told they would replace the meals but he would have to send another $180 which would eventually be refunded. Something about a shipping label issue. This still has not been resolved. The owner first offered a 15% refund and later 50%. Why would my son give this man $90? I contacted the New Jersey Better Business Bureau but they could not help because they said the business didn't exist! It seems the only way to have a satisfactory experience with this company is to be able to pick up the meals yourself. We live in Minnesota so that was not going to happen.
Deanna Polyzybski
I love it. Different options which is great. I def like the taste and menu and I’ve ordered from other meal preps in NJ.( Eat clean bro their chicken tastes like rubber, I tried another one up north and it was eh ok) I usually freeze my meals until the night before and it still tastes fine afterwards… I would order more often but the 10 meal min is why I do here and there only because I don’t need ten meals so often , sometimes maybe like 5/6 for the week that’s when I usually order from one closer otherwise I’d order them weekly and the prices are very reasonable for the amount you get.
Moses Pak (heyitsmooses)
They will not take you off their email list no matter what. Unsubscribed to their email MULTIPLE times over the course of a year now, and they are still spamming me.
Gregory Heihs
I had ordered meals from a couple of different websites. I also went into 2 different grab and go meal locations that are similar to Spartan. Today my daughter and I decided to take a ride into Lodi to give Spartan meals a try. The young men that were working there were very courteous and helpful. So that is 5 ⭐️’s right off the bat. Was hoping that Spartan has some type of opening multi-meal deal so that we may try as many selections as possible. BTW we purchased 9 meals today and just tried the shredded flank steak. It was delicious. My daughter works for NYC courts and will be taking Spartan meals to work this week. I hope they will all be as good as the shredded flank steak!!!!! Thank you. Please let us know if you offer any opening deals!
Angel Rayes
Bought 10 meals, a week later, they told me that they only had 3 meals ready and for me to pick whatever options they had in the fridge. I wanted the meals I paid for, I call them to check on the order and no one ever answers. I ordered these Jan 3rd, nothing has been resolved and I'm out $100+ dollars. Horrible experience, I would not trust this company with anything
Ellie Mcdougal
My boyfriend and I have been ordering for a few weeks now. The food is good, some things I’m not a fan of, but I think it’s personal taste. Lots of options that fit into both of our diets, and lots of options for me even though I have some food sensitivities. Had an issue with my order this week, Chris helped me out and made sure I was taken care of. Can’t wait to get my next box, because that coconut fish slaps.
Juan
Food is on point!!! My gym started selling them and I know i speak for everyone at the gym when i say is these guys are the real deal.
Hakan Tuncel
I placed my 2nd order on 8/26. Later that evening, I received a call stating that some of these items that I selected were out of stock even though their website showed it in stock. We agreed that they would deliver my order for the following week. I emailed them on the morning of Sunday 9/3 asking if my order was going to be delivered that day, to which they replied yes. I waited all day for the delivery, and they never showed up. I emailed them that evening, and they never replied. I emailed them again on Monday 9/4 with no reply. I emailed them again today, Tuesday 9/5, asking for a refund since they have not delivered my order, and yet again, no reply.I will not be doing business with them again. It's a shame since the good was actually decent.
mathew almanzar
Just had my first week and I’m very satisfied with the quality of spartan meals. Keep up the great work
Horrible customer service and doesn't return emails or phone calls. I made an order two months ago and I never received my order. Within one month of emailing and texting and not getting a response back the owner finally called me a month later saying he going to make it right and send only half of the meal because I live in Florida and shipping the meals to me would be hot because of the summer heat. Which I was fine with. Till this, I haven't received it. I reach out to them yesterday morning around 6 am because I work night one of the employees claim that it was too early and basically im bothering her/him and didn't care about my concern. I will not be buying anything from them ever again. They literally took my money and refuse to refund and never sent me my meals.
john bateman
Idk how anyone can give these guys a bad review. I called and chris was very professional and answered all my questions. They had my meals bagged and ready to go an hour after the phone call and the food is amazing for building muscle. Definitely would recommend to anyone trying to eat clean and make amazing gains
Tacoma P.
I ordered from these guys before and didn't have any significant complaints until now. I ordered my meals and awaited delivery. I never received an email telling me when my orders were being shipped, nor did I receive a tracking number up to one month after I placed my order. I emailed them twice and never received a response. Finally, I called and was informed they were no longer shipping meals to California because the weather was too hot this year. They never told me of this at any time before me contacting them. When I asked for a refund, the representative on the phone promised that the money would be repaid by the end of the day. That was two weeks ago, and I have called them four times, each time being promised that I will be repaid by the end of the day. The last time I called (8/5/2023), the guy handed the phone over to his young son to tell me that I would be getting the money by the end of the day, which has not happened. I do not know who is in charge of this business, but they obviously do not care about helping their customers, just taking their money.
Betsy Arias
Meal prep is always been the hardest. But not anymore!!! Plus the taste of the food is amazing A+.
Shounam Ches
Date of Transaction: July 7th, 2023Amount I paid for my food delivery - $174The food never arrived…it’s July 28th and my girlfriend had already gotten her food box delivered weekly by a different food company so it’s been frustrating that I’ve been waiting several weeks expecting my first box of food to arrive but never to be seen.My order status claimed to be shipped and then fulfilled with no tracking number provided. I had emailed them twice about my order and called them as well. They picked up and gave me a “personal number” to text my info towards and no response since. I decided to leave a negative review on their Facebook page but discovered they had a 4.5 / 5 review rating…inspecting the reviews. I’ve discovered they have a ton of spam / fake (potentially purchased) positive reviews because they don’t have anything to do with the food or the what the business does. I have also found a very large string of unhappy customers who never got their orders delivered as well. Claiming they never got their refund or could get a hold of this company at all. I'm seeing a ton of bad reviews as well from customers on Google and it's baffling that they have a high star rating on either platform. This company is a major scam.
Delicious five star
If I could have given no stars I would have. This is a long story but I will try to be brief. My son ordered $180 worth of meals. He received an email saying they would be delivered 12/24/23. He lives in a large condominium building and all packages go to a package room. He went to the room on 12/24/23 and discovered that the ice was melted and the meals were warm. The front desk attendant told him they had been delivered a couple of days ago (another example of poor customer service!). I contacted the customer service number and was told it would be taken care of right away. I waited for two weeks and heard nothing. I then sent an email and was told they would replace the meals but he would have to send another $180 which would eventually be refunded. Something about a shipping label issue. This still has not been resolved. The owner first offered a 15% refund and later 50%. Why would my son give this man $90? I contacted the New Jersey Better Business Bureau but they could not help because they said the business didn't exist! It seems the only way to have a satisfactory experience with this company is to be able to pick up the meals yourself. We live in Minnesota so that was not going to happen.
I love it. Different options which is great. I def like the taste and menu and I’ve ordered from other meal preps in NJ.( Eat clean bro their chicken tastes like rubber, I tried another one up north and it was eh ok) I usually freeze my meals until the night before and it still tastes fine afterwards… I would order more often but the 10 meal min is why I do here and there only because I don’t need ten meals so often , sometimes maybe like 5/6 for the week that’s when I usually order from one closer otherwise I’d order them weekly and the prices are very reasonable for the amount you get.
They will not take you off their email list no matter what. Unsubscribed to their email MULTIPLE times over the course of a year now, and they are still spamming me.
I had ordered meals from a couple of different websites. I also went into 2 different grab and go meal locations that are similar to Spartan. Today my daughter and I decided to take a ride into Lodi to give Spartan meals a try. The young men that were working there were very courteous and helpful. So that is 5 ⭐️’s right off the bat. Was hoping that Spartan has some type of opening multi-meal deal so that we may try as many selections as possible. BTW we purchased 9 meals today and just tried the shredded flank steak. It was delicious. My daughter works for NYC courts and will be taking Spartan meals to work this week. I hope they will all be as good as the shredded flank steak!!!!! Thank you. Please let us know if you offer any opening deals!
Bought 10 meals, a week later, they told me that they only had 3 meals ready and for me to pick whatever options they had in the fridge. I wanted the meals I paid for, I call them to check on the order and no one ever answers. I ordered these Jan 3rd, nothing has been resolved and I'm out $100+ dollars. Horrible experience, I would not trust this company with anything
My boyfriend and I have been ordering for a few weeks now. The food is good, some things I’m not a fan of, but I think it’s personal taste. Lots of options that fit into both of our diets, and lots of options for me even though I have some food sensitivities. Had an issue with my order this week, Chris helped me out and made sure I was taken care of. Can’t wait to get my next box, because that coconut fish slaps.
Food is on point!!! My gym started selling them and I know i speak for everyone at the gym when i say is these guys are the real deal.
I placed my 2nd order on 8/26. Later that evening, I received a call stating that some of these items that I selected were out of stock even though their website showed it in stock. We agreed that they would deliver my order for the following week. I emailed them on the morning of Sunday 9/3 asking if my order was going to be delivered that day, to which they replied yes. I waited all day for the delivery, and they never showed up. I emailed them that evening, and they never replied. I emailed them again on Monday 9/4 with no reply. I emailed them again today, Tuesday 9/5, asking for a refund since they have not delivered my order, and yet again, no reply.I will not be doing business with them again. It's a shame since the good was actually decent.
Just had my first week and I’m very satisfied with the quality of spartan meals. Keep up the great work
Restaurantji Recommends
Horrible customer service and doesn't return emails or phone calls. I made an order two months ago and I never received my order. Within one month of emailing and texting and not getting a response back the owner finally called me a month later saying he going to make it right and send only half of the meal because I live in Florida and shipping the meals to me would be hot because of the summer heat. Which I was fine with. Till this, I haven't received it. I reach out to them yesterday morning around 6 am because I work night one of the employees claim that it was too early and basically im bothering her/him and didn't care about my concern. I will not be buying anything from them ever again. They literally took my money and refuse to refund and never sent me my meals.
Idk how anyone can give these guys a bad review. I called and chris was very professional and answered all my questions. They had my meals bagged and ready to go an hour after the phone call and the food is amazing for building muscle. Definitely would recommend to anyone trying to eat clean and make amazing gains
I ordered from these guys before and didn't have any significant complaints until now. I ordered my meals and awaited delivery. I never received an email telling me when my orders were being shipped, nor did I receive a tracking number up to one month after I placed my order. I emailed them twice and never received a response. Finally, I called and was informed they were no longer shipping meals to California because the weather was too hot this year. They never told me of this at any time before me contacting them. When I asked for a refund, the representative on the phone promised that the money would be repaid by the end of the day. That was two weeks ago, and I have called them four times, each time being promised that I will be repaid by the end of the day. The last time I called (8/5/2023), the guy handed the phone over to his young son to tell me that I would be getting the money by the end of the day, which has not happened. I do not know who is in charge of this business, but they obviously do not care about helping their customers, just taking their money.
Meal prep is always been the hardest. But not anymore!!! Plus the taste of the food is amazing A+.
Date of Transaction: July 7th, 2023Amount I paid for my food delivery - $174The food never arrived…it’s July 28th and my girlfriend had already gotten her food box delivered weekly by a different food company so it’s been frustrating that I’ve been waiting several weeks expecting my first box of food to arrive but never to be seen.My order status claimed to be shipped and then fulfilled with no tracking number provided. I had emailed them twice about my order and called them as well. They picked up and gave me a “personal number” to text my info towards and no response since. I decided to leave a negative review on their Facebook page but discovered they had a 4.5 / 5 review rating…inspecting the reviews. I’ve discovered they have a ton of spam / fake (potentially purchased) positive reviews because they don’t have anything to do with the food or the what the business does. I have also found a very large string of unhappy customers who never got their orders delivered as well. Claiming they never got their refund or could get a hold of this company at all. I'm seeing a ton of bad reviews as well from customers on Google and it's baffling that they have a high star rating on either platform. This company is a major scam.