Good food and great tasting dishes.Very nice service and personable help.
Atmosphere: 5
Food: 5
Service: 5
tony delleani
Have only used KW for take out...food is consistently good ...wait times are too long... can't tell people that the order will be ready in 25 minutes then have to wait for 50 minutes.
Food: 4
Service: 3
Melodie Perez
Called for delivery was put on hold for awhile finally place order and tell the girl for delivery tip in cash, she says okay and says 45-hour. Okay, then she calls me again 5 mins later asking me how much tip to leave on card I tell her no I said cash she says oh hangs up. After an hour and 15 mins I call to see about the food she says it’s not even ready and asks if I can pick it up. No of course I can’t that’s why I asked for delivery she said another 25 mins then. I ask for manager she says they’re not there. Doesn’t even apologize for the inconvience. I say fine and wait 35 mins go and still nothing I ask my husband to call them he calls about the food she’s asking what did he order when he says our address he says my wife just spoke to you and you told her 25 mins more she says okay they’ll be there soon. The food finally arrives and I open up to eat the chicken is hard as rock and I have egg shells in my rice. I’m so beyond upset and disappointed. Never ordering there again! Advice- find another place over priced and service is awful
Atmosphere: 1
Food: 1
Service: 1
Isabella Rose
Just ordinary take/delivery Chinese food. But the absolute worst customer service. Unfortunately this is the norm for them. I won’t support a business that treats customers so
Atmosphere: 2
Food: 3
Service: 1
Ben Lin
Nice restaurant. Very quiet when we went, which was what I was looking for. Good food.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Hot and Sour Soup
Bobby Perez
This restaurant serves the best Chinese food. You would be hard pressed to find a place that is better. I've had family members always request King Wok when they visit. It's that good. Wishing them continued success.
Atmosphere: 5
Food: 5
Service: 5
Gibral Mason
Amazing fresh tasting food. Good service. Good price.
Atmosphere: 5
Food: 5
Service: 5
JOHN IRACE
Again I'm at my wits end at this take out place., normal it's a usual 45 mins for delivery for hot food , lately it has crept up to the 75-90 minute wait.Tonight was the king of them all 2+ hours to get to me and the food was COLDWhen I called after the 60 minute mark I was told the order already left. I called again at the 90 min mark and was told the same?The store is 2 miles away from my home!Poor customer service, poor delivery service and I would image the back of the house is the sameDone with this place they have lost a customer for good...
Roberta Gershkowitz
Great service. Lovely people
Jenna Ricciardi
I order weekly from King Wok for years and years. Lately the service has gone downhill. Today was the last straw. I placed an order at 5:30 for delivery. Called 6:30 they said its on the way. Called at 7:00 they said they are making it. Called 7:30 they said they still need to make it. My husband eventually had to go get it at 7:45 because it would have been another half hour if we waited for the delivery. They were very rude, unapologetic. They said they will not do anything for us, and basically hung up on me. NEVER AGAIN!
King woks food is so good always enjoy ordering from there.
Atmosphere: 5
Food: 5
Service: 5
Ian Roseman
Great food to dine
Food: 5
Tom McGowan
Unfortunately, they lie about wait time, this isn’t new but I thought they stopped. They say 25 min and you give them 30 minutes or so and they want you to pay when it’s still not ready. This time I didn’t pay and asked 3 times how much longer and the response was about 15 more minutes… total of an hour! Convenient and decent food but they lie and therefore I will go a little further for better service, food and no lies!
Atmosphere: 2
Food: 3
Service: 1
Jenna R.
I order weekly from King Wok for years and years. Lately the service has gone downhill. Today was the last straw. I placed an order at 5:30 for delivery. Called 6:30 they said its on the way. Called at 7:00 they said they are making it. Called 7:30 they said they still need to make it. My husband eventually had to go get it at 7:45 because it would have been another half hour if we waited for the delivery. They were very rude, unapologetic. They said they will not do anything for us, and basically hung up on me. NEVER AGAIN!
JennaR468
I order weekly from King Wok for years and years. Lately the service has gone downhill. Today was the last straw. I placed an order at 5:30 for delivery. Called 6:30 they said its on the way. Called at 7:00 they said they are making it. Called 7:30 they said they still need to make it. My husband eventually had to go get it at 7:45 because it would have been another half hour if we waited for the delivery. They were very rude, unapologetic. They said they will not do anything for us, and basically hung up on me. NEVER AGAIN!
Good food and great tasting dishes.Very nice service and personable help.
Atmosphere: 5
Food: 5
Service: 5
Have only used KW for take out...food is consistently good ...wait times are too long... can't tell people that the order will be ready in 25 minutes then have to wait for 50 minutes.
Food: 4
Service: 3
Called for delivery was put on hold for awhile finally place order and tell the girl for delivery tip in cash, she says okay and says 45-hour. Okay, then she calls me again 5 mins later asking me how much tip to leave on card I tell her no I said cash she says oh hangs up. After an hour and 15 mins I call to see about the food she says it’s not even ready and asks if I can pick it up. No of course I can’t that’s why I asked for delivery she said another 25 mins then. I ask for manager she says they’re not there. Doesn’t even apologize for the inconvience. I say fine and wait 35 mins go and still nothing I ask my husband to call them he calls about the food she’s asking what did he order when he says our address he says my wife just spoke to you and you told her 25 mins more she says okay they’ll be there soon. The food finally arrives and I open up to eat the chicken is hard as rock and I have egg shells in my rice. I’m so beyond upset and disappointed. Never ordering there again! Advice- find another place over priced and service is awful
Atmosphere: 1
Food: 1
Service: 1
Just ordinary take/delivery Chinese food. But the absolute worst customer service. Unfortunately this is the norm for them. I won’t support a business that treats customers so
Atmosphere: 2
Food: 3
Service: 1
Nice restaurant. Very quiet when we went, which was what I was looking for. Good food.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Hot and Sour Soup
This restaurant serves the best Chinese food. You would be hard pressed to find a place that is better. I've had family members always request King Wok when they visit. It's that good. Wishing them continued success.
Atmosphere: 5
Food: 5
Service: 5
Amazing fresh tasting food. Good service. Good price.
Atmosphere: 5
Food: 5
Service: 5
Again I'm at my wits end at this take out place., normal it's a usual 45 mins for delivery for hot food , lately it has crept up to the 75-90 minute wait.Tonight was the king of them all 2+ hours to get to me and the food was COLDWhen I called after the 60 minute mark I was told the order already left. I called again at the 90 min mark and was told the same?The store is 2 miles away from my home!Poor customer service, poor delivery service and I would image the back of the house is the sameDone with this place they have lost a customer for good...
Great service. Lovely people
I order weekly from King Wok for years and years. Lately the service has gone downhill. Today was the last straw. I placed an order at 5:30 for delivery. Called 6:30 they said its on the way. Called at 7:00 they said they are making it. Called 7:30 they said they still need to make it. My husband eventually had to go get it at 7:45 because it would have been another half hour if we waited for the delivery. They were very rude, unapologetic. They said they will not do anything for us, and basically hung up on me. NEVER AGAIN!
Service: 1
Restaurantji Recommends
King woks food is so good always enjoy ordering from there.
Atmosphere: 5
Food: 5
Service: 5
Great food to dine
Food: 5
Unfortunately, they lie about wait time, this isn’t new but I thought they stopped. They say 25 min and you give them 30 minutes or so and they want you to pay when it’s still not ready. This time I didn’t pay and asked 3 times how much longer and the response was about 15 more minutes… total of an hour! Convenient and decent food but they lie and therefore I will go a little further for better service, food and no lies!
Atmosphere: 2
Food: 3
Service: 1
I order weekly from King Wok for years and years. Lately the service has gone downhill. Today was the last straw. I placed an order at 5:30 for delivery. Called 6:30 they said its on the way. Called at 7:00 they said they are making it. Called 7:30 they said they still need to make it. My husband eventually had to go get it at 7:45 because it would have been another half hour if we waited for the delivery. They were very rude, unapologetic. They said they will not do anything for us, and basically hung up on me. NEVER AGAIN!
I order weekly from King Wok for years and years. Lately the service has gone downhill. Today was the last straw. I placed an order at 5:30 for delivery. Called 6:30 they said its on the way. Called at 7:00 they said they are making it. Called 7:30 they said they still need to make it. My husband eventually had to go get it at 7:45 because it would have been another half hour if we waited for the delivery. They were very rude, unapologetic. They said they will not do anything for us, and basically hung up on me. NEVER AGAIN!