Food always tastes fresh and comes out hot! The customer service at this location in particular are always really friendly and
Atmosphere: 5
Food: 5
Service: 5
Everybodys Sister
BURGER KING 858 RT 35 MIDDLETOWN NJ-----IF YOU WANT TO AVOID FOOD POISONING, YOU MAY WANT TO RECONSIDER GOING HERE.-----2/6/24 update:On 2/4/24 I called and spoke to GM "Payton" who was very nice, apologized and advised she'd be in all day on 2/5/24 (when my husband would be up that way for work) for our refund. Unfortunately, my husband's work truck became disabled due to a mechanical issue and he was unable to go in for the refund so he went in today, 2/6/24, and the female manager on duty (NO NAME GIVEN) advised there was "No note, etc." for her "to refund!" WHY IS A NOTE NECESSARY ANYWAY WHEN ONE HAS A RECEIPT! I called afterward and asked the unnamed manager", "So you have no way to contact Payton, your General Manager? We're owed $25.01." The woman on the phone advised she'd call me back. Awaiting call.----2/3/24 (Sat.) at approx. 5-50:15 pm my husband and I went inside and ordered food. NO PAPER TOWELS TO DRY ONES' HANDS IN THE BATHROOM SO I HAD TO USE TOILET PAPER TO DRY MY HANDS AND OPEN THE DOOR HANDLE. (HAND SANITIZER IN CAR.)-----I had ordered and left to go to the ladies' room. My husband paid and did not get a receipt.-----When we saw the woman who works there walking in as we entered (with whom we placed our order thereafter), returning inside from bringing a man's order to his truck, I remarked that this "was a good sign because everything will be nice and hot."-----What a joke.-----We ordered a new Whopper Candied Bacon sandwich, and 2: 8 pc cheesy tots and an original chicken sandwich.-----We thought for sure since we waited almost 15 minutes for the food that it would guarantee freshness.-----NOT.-----We left and each of us remarked that our sandwiches weren't even lukewarm and the cheesy tots were dried and saggy from being under the warmer too long.-----I called and advised the woman answering, whose name she did not provide, but who sounded to be the woman with whom we'd placed order that we had "just been in there and waited almost 15 minutes" and "how dare you guys serve us old food for $25!".-----I also advised we were bringing the food right back to them for a full refund! -----DISGUSTING!!!-----Because the highway's jug handle was a good ways down, it took us a little bit to get back there.-----My husband went inside with the bag and the woman who waited on us printed out a receipt which said "duplicate" on it (funny that we never got the original) and advised she could not refund my husband because there was a problem with their machine.----Then she advised my husband would have to, "Come back in tomorrow and speak to the big boss (singular) because they'll (plural) be in, then".-----NO WAY. WE ARE NOT GOING BACK INSIDE. WE LIVE CLOSE TO 30 MINUTES AWAY.-----Avoid this place if you don't want to potentially end up sick since quality and freshness are not important to them AND they must not be washing their hands when they go to the bathroom if nobody noticed there were no paper towels in the ladies room. *There were 2 ladies behind in the food station + the lady who advised their drive through is not working and was wearing a headset who took or order.-----ZERO PROFESSIONALISM OR PERSONALITY!
Atmosphere: 1
Food: 1
Service: 1
Shirley Neiman
Typical fast food
Katy Snyder
Very helpful and friendly staff. Quick service and pleasant atmosphere.
I had the worst experience today with an extremely rude drive through lady. She had an attitude, messed up my order and dismissed my entire family. I am missing one small fries and never received my OJ for my 6 year old niece. I called to leave a complaint and even the "manager" on 09/29/23 by 6pm didnt hear me out. They hanged up the phone on me. I would like to let every customer to fill out their complaints about the service this BK is providing and hopefully management/owner understands the lack of decency and respect these two individuals are providing at the present time.
Shaurya W.
The service is very slow i went through drive through and it took very long to order and get my food
James Jackman
The drive thur was very fast and easy and the food was hotParking: The was very good and hot,McDonald's sucks
When here to get the impossible Burger and they charged me almost $9 for one Burger I was in Cleveland Ohio and I got the same impossible Burger for $6
Atmosphere: 2
Food: 2
Service: 3
Recommended dishes: Impossible Whopper
vasu reddy
Cost me $30 for 2 kids meals, 1 impossible burger and 1 small o ions rings.
Bobby Jones
This place is nostalgic to me as ive been going here every now and then since i was a kid with my father, but its sad to say that this place is just a complete disaster now. They’re desperately understaffed, and the quality of everything is terrible. Today was the last time ill ever be going to a Burger King as the past three times they completely missed the mark. My soft drink came with no ice and the cup was only 3/4 full. Asked for no onions on the whopper, and it of course came with the onions and there was also a nauseating amount of mayo. I would always ask for zesty sauce as well and surprise surprise, didn’t even get a packet of ketchup in the bag. There is just no pride or self respect in the quality or service at Burger King.
Terrible!!! My burger was like this!!! No control over the food.
Food: 1
Johan Rojas
They refused to made me a simple order (whopper), maybe cuz I'm latin, since the beginning the workers had a very bad attitude and the manager made things even worse by making fun of the
Atmosphere: 1
Food: 1
Service: 1
Carol Jiménez
very bad service from the all employees and they had a bad attitude they were smoking. I do not recommend this Burger
Atmosphere: 1
Food: 1
Service: 1
Charles Chrystol
Must have been hungry because sandwich was drippy good. Fries were fine. Cherryish coke from a machine. What can you say about sugar, salt, & fat served on the side of a highway.
Atmosphere: 3
Food: 3
Service: 4
Carol Miller
This location is disgusting with stupid, arrogant people working there. Screwed up order not once but twice. Girl threw sandwich at me threw my window. She probably spit in it so I threw it out anyway. Hope she's fired asap.
Food always tastes fresh and comes out hot! The customer service at this location in particular are always really friendly and
Atmosphere: 5
Food: 5
Service: 5
BURGER KING 858 RT 35 MIDDLETOWN NJ-----IF YOU WANT TO AVOID FOOD POISONING, YOU MAY WANT TO RECONSIDER GOING HERE.-----2/6/24 update:On 2/4/24 I called and spoke to GM "Payton" who was very nice, apologized and advised she'd be in all day on 2/5/24 (when my husband would be up that way for work) for our refund. Unfortunately, my husband's work truck became disabled due to a mechanical issue and he was unable to go in for the refund so he went in today, 2/6/24, and the female manager on duty (NO NAME GIVEN) advised there was "No note, etc." for her "to refund!" WHY IS A NOTE NECESSARY ANYWAY WHEN ONE HAS A RECEIPT! I called afterward and asked the unnamed manager", "So you have no way to contact Payton, your General Manager? We're owed $25.01." The woman on the phone advised she'd call me back. Awaiting call.----2/3/24 (Sat.) at approx. 5-50:15 pm my husband and I went inside and ordered food. NO PAPER TOWELS TO DRY ONES' HANDS IN THE BATHROOM SO I HAD TO USE TOILET PAPER TO DRY MY HANDS AND OPEN THE DOOR HANDLE. (HAND SANITIZER IN CAR.)-----I had ordered and left to go to the ladies' room. My husband paid and did not get a receipt.-----When we saw the woman who works there walking in as we entered (with whom we placed our order thereafter), returning inside from bringing a man's order to his truck, I remarked that this "was a good sign because everything will be nice and hot."-----What a joke.-----We ordered a new Whopper Candied Bacon sandwich, and 2: 8 pc cheesy tots and an original chicken sandwich.-----We thought for sure since we waited almost 15 minutes for the food that it would guarantee freshness.-----NOT.-----We left and each of us remarked that our sandwiches weren't even lukewarm and the cheesy tots were dried and saggy from being under the warmer too long.-----I called and advised the woman answering, whose name she did not provide, but who sounded to be the woman with whom we'd placed order that we had "just been in there and waited almost 15 minutes" and "how dare you guys serve us old food for $25!".-----I also advised we were bringing the food right back to them for a full refund! -----DISGUSTING!!!-----Because the highway's jug handle was a good ways down, it took us a little bit to get back there.-----My husband went inside with the bag and the woman who waited on us printed out a receipt which said "duplicate" on it (funny that we never got the original) and advised she could not refund my husband because there was a problem with their machine.----Then she advised my husband would have to, "Come back in tomorrow and speak to the big boss (singular) because they'll (plural) be in, then".-----NO WAY. WE ARE NOT GOING BACK INSIDE. WE LIVE CLOSE TO 30 MINUTES AWAY.-----Avoid this place if you don't want to potentially end up sick since quality and freshness are not important to them AND they must not be washing their hands when they go to the bathroom if nobody noticed there were no paper towels in the ladies room. *There were 2 ladies behind in the food station + the lady who advised their drive through is not working and was wearing a headset who took or order.-----ZERO PROFESSIONALISM OR PERSONALITY!
Atmosphere: 1
Food: 1
Service: 1
Typical fast food
Very helpful and friendly staff. Quick service and pleasant atmosphere.
Atmosphere: 4
Food: 4
Service: 5
Recommended dishes: Double Whopper, Crispy Chicken Sandwich
I had the worst experience today with an extremely rude drive through lady. She had an attitude, messed up my order and dismissed my entire family. I am missing one small fries and never received my OJ for my 6 year old niece. I called to leave a complaint and even the "manager" on 09/29/23 by 6pm didnt hear me out. They hanged up the phone on me. I would like to let every customer to fill out their complaints about the service this BK is providing and hopefully management/owner understands the lack of decency and respect these two individuals are providing at the present time.
The service is very slow i went through drive through and it took very long to order and get my food
The drive thur was very fast and easy and the food was hotParking: The was very good and hot,McDonald's sucks
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Onion Rings, Crispy Chicken Sandwich
When here to get the impossible Burger and they charged me almost $9 for one Burger I was in Cleveland Ohio and I got the same impossible Burger for $6
Atmosphere: 2
Food: 2
Service: 3
Recommended dishes: Impossible Whopper
Cost me $30 for 2 kids meals, 1 impossible burger and 1 small o ions rings.
This place is nostalgic to me as ive been going here every now and then since i was a kid with my father, but its sad to say that this place is just a complete disaster now. They’re desperately understaffed, and the quality of everything is terrible. Today was the last time ill ever be going to a Burger King as the past three times they completely missed the mark. My soft drink came with no ice and the cup was only 3/4 full. Asked for no onions on the whopper, and it of course came with the onions and there was also a nauseating amount of mayo. I would always ask for zesty sauce as well and surprise surprise, didn’t even get a packet of ketchup in the bag. There is just no pride or self respect in the quality or service at Burger King.
Atmosphere: 1
Food: 1
Service: 1
Restaurantji Recommends
Terrible!!! My burger was like this!!! No control over the food.
Food: 1
They refused to made me a simple order (whopper), maybe cuz I'm latin, since the beginning the workers had a very bad attitude and the manager made things even worse by making fun of the
Atmosphere: 1
Food: 1
Service: 1
very bad service from the all employees and they had a bad attitude they were smoking. I do not recommend this Burger
Atmosphere: 1
Food: 1
Service: 1
Must have been hungry because sandwich was drippy good. Fries were fine. Cherryish coke from a machine. What can you say about sugar, salt, & fat served on the side of a highway.
Atmosphere: 3
Food: 3
Service: 4
This location is disgusting with stupid, arrogant people working there. Screwed up order not once but twice. Girl threw sandwich at me threw my window. She probably spit in it so I threw it out anyway. Hope she's fired asap.
Atmosphere: 1
Food: 1
Service: 1