Great local subway. Staff is kind, efficient, and thorough. They didn’t have one of the items on my order and they gave me a very generous substitution. Store is clean and the sandwiches always come out great.
Atmosphere: 5
Food: 5
Service: 5
Kamila K
Omg ew stay away from this place. I work at the hospital 5 minutes away and on my break this was the only place close enough to get food from. I ordered online. By the time I picked up and came back to work with my food I realized they basically gave me a cold burrito when I asked for a grilled chicken wrap. I paid extra for slicked avocado the whole thing was smothered in guacamole and I HATE mushy smashed avocado so of course I had to throw out the entire order in the trash. No one told me when I was picking up that they did that. If they did I would’ve ordered something else while i was still there.
Food: 1
Edgar O.
Yesterday (Friday, 5/26/23) around 2pm my wife and I stopped by the Subway Restaurant on Claremont Ave, Montclair,NJ to order two one foot long subs for $12.99 for both using a store discount coupon that we received by mail from Subway. Before we place the order we showed the coupon to the person at the cash register that appeared to be the store manager. She appeared to be of Indian descent in her 30's. She told us that the store did not accept any type of coupons and refused to look at it even though it was a legitimate Subway coupon that I cut out from many that were mail to me. The coupon had a code number and an expiration date of 6/25/2023. I told her that it was then false advertisement she did not cared. So we left the store. She was very rude and refused to look at the coupon.we won't but anymore subway. Hello Jersey Mike's!!
Sussanna G.
Shaq is an amazing staff member!! He was super knowledgeable, helpful, and patient. When a certain type of cheese we liked was out of stock, he guided us to a similar cheese and it made our sub so much better. ask for Shaq!
Courtney Fitzgerald
This subway location is just the best! I enjoy the gentleman that work there and love how they don’t skimp on the fillings for the sandwiches- I think they make them just they way they would want to eat them. Thanks for always making a good sub.
Christian Guerrero
Very clean and neat. Well kept. Staff is very friendly and provided great service! Can't wait to go again :)
Atmosphere: 5
Food: 5
Service: 5
Jerald Juarez
Boo they close at 7. BOOOO
Christopher Dixon
Do not order from these guys! I placed an order for 7:40pm, was given an order number.....and they close at 7:00pm. Ruined our entire night! Completely unreliable!
Monique I.
Rest rooms for customer is dirty. I asked them if they use the customer rest room. Just nasty
Kyra M
They were so great! They gave me and the person I was with free cookies because we were talking about how we heard they were good. Great service and great people!
They were so great! They gave me and the person I was with free cookies because we were talking about how we heard they were good. Great service and great people!
mya morris
Ordered a cold cut combo which says it was supposed to contain 3 types of meat, and I just got balogna. When I called them to ask about it, I was told that they only put balogna in the combo for deliveries. I feel like I wasted my money and that they should have listed that on the site. I'd suggest not getting a cold cut combo through delivery if you order.
The WarriorM
I love Subway, but this location has horrible customer service, old hard bread, and the ice machine is always broken (and no, the fountain drinks are not cold). If I could give 0 stars I would.
Scott Lang
Still waiting for that "follow up".....guess this is indicative of the lack of care that this location has for its customers.Any additional follow up on your note would be greatly appreciated.TERRIBLE experience and food!! To start, I walked in at 7:15 and despite the posted 8:00 closing time was rushed to place my order and was told that I had to pay cash because the register was already closed. I was originally overcharged until I pointed out the price mistake, and was not given a receipt. I ordered 2 footlongs, the bread was burnt on both (did not get it toasted), and when I got home I realized that my Cold Cut Combo only had bologna on it. Lastly, while starting to make my subs the server sneezed three times and I had to ask her to change her gloves......wow!! If I were this locations franchise owner I would be embarrassed!!
Earl Grosser
We only came in to use the bathroom, so per social rules we bought a drink first.We got a Gatorade out of the fridge. It was cold and good.The person working behind the counter was polite and friendly.
Great local subway. Staff is kind, efficient, and thorough. They didn’t have one of the items on my order and they gave me a very generous substitution. Store is clean and the sandwiches always come out great.
Atmosphere: 5
Food: 5
Service: 5
Omg ew stay away from this place. I work at the hospital 5 minutes away and on my break this was the only place close enough to get food from. I ordered online. By the time I picked up and came back to work with my food I realized they basically gave me a cold burrito when I asked for a grilled chicken wrap. I paid extra for slicked avocado the whole thing was smothered in guacamole and I HATE mushy smashed avocado so of course I had to throw out the entire order in the trash. No one told me when I was picking up that they did that. If they did I would’ve ordered something else while i was still there.
Food: 1
Yesterday (Friday, 5/26/23) around 2pm my wife and I stopped by the Subway Restaurant on Claremont Ave, Montclair,NJ to order two one foot long subs for $12.99 for both using a store discount coupon that we received by mail from Subway. Before we place the order we showed the coupon to the person at the cash register that appeared to be the store manager. She appeared to be of Indian descent in her 30's. She told us that the store did not accept any type of coupons and refused to look at it even though it was a legitimate Subway coupon that I cut out from many that were mail to me. The coupon had a code number and an expiration date of 6/25/2023. I told her that it was then false advertisement she did not cared. So we left the store. She was very rude and refused to look at the coupon.we won't but anymore subway. Hello Jersey Mike's!!
Shaq is an amazing staff member!! He was super knowledgeable, helpful, and patient. When a certain type of cheese we liked was out of stock, he guided us to a similar cheese and it made our sub so much better. ask for Shaq!
This subway location is just the best! I enjoy the gentleman that work there and love how they don’t skimp on the fillings for the sandwiches- I think they make them just they way they would want to eat them. Thanks for always making a good sub.
Very clean and neat. Well kept. Staff is very friendly and provided great service! Can't wait to go again :)
Atmosphere: 5
Food: 5
Service: 5
Boo they close at 7. BOOOO
Do not order from these guys! I placed an order for 7:40pm, was given an order number.....and they close at 7:00pm. Ruined our entire night! Completely unreliable!
Rest rooms for customer is dirty. I asked them if they use the customer rest room. Just nasty
They were so great! They gave me and the person I was with free cookies because we were talking about how we heard they were good. Great service and great people!
Restaurantji Recommends
They were so great! They gave me and the person I was with free cookies because we were talking about how we heard they were good. Great service and great people!
Ordered a cold cut combo which says it was supposed to contain 3 types of meat, and I just got balogna. When I called them to ask about it, I was told that they only put balogna in the combo for deliveries. I feel like I wasted my money and that they should have listed that on the site. I'd suggest not getting a cold cut combo through delivery if you order.
I love Subway, but this location has horrible customer service, old hard bread, and the ice machine is always broken (and no, the fountain drinks are not cold). If I could give 0 stars I would.
Still waiting for that "follow up".....guess this is indicative of the lack of care that this location has for its customers.Any additional follow up on your note would be greatly appreciated.TERRIBLE experience and food!! To start, I walked in at 7:15 and despite the posted 8:00 closing time was rushed to place my order and was told that I had to pay cash because the register was already closed. I was originally overcharged until I pointed out the price mistake, and was not given a receipt. I ordered 2 footlongs, the bread was burnt on both (did not get it toasted), and when I got home I realized that my Cold Cut Combo only had bologna on it. Lastly, while starting to make my subs the server sneezed three times and I had to ask her to change her gloves......wow!! If I were this locations franchise owner I would be embarrassed!!
We only came in to use the bathroom, so per social rules we bought a drink first.We got a Gatorade out of the fridge. It was cold and good.The person working behind the counter was polite and friendly.