Coffee always fresh & made right! ❤️ I’ve been coming to this dunkin for the last TWO years and the new management team has been nothing but greatness. My children Love ❤️! The variety of bakers choice donuts for special occasions! Liza Runs on Dunkin ??Kid-friendliness: A variety of bakers choice donuts, flower donuts for spring ?
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Hash Browns, Dozens of Donuts, Donuts
Robert Johnson
Not paying 3.11 for medium hot coffee. It's only beans and water and the medium cup isn't that much larger than a small. Hello Macdonald's 2.11 works for me
tquigs may
Hash browns stale, not cooked evenly. Glaze on glazed doughnuts melted. Not fresh.
Atmosphere: 3
Food: 2
Service: 2
Joshua Ruiz
Idk what going on it 2024This by the worst Dunkin donutsMakes no sense how operating
Atmosphere: 1
Food: 1
Service: 1
Zentauro
No ofense to the staft but everything taste like sh1t, specialy the coffee, i dont know if they have different standars for making the food, but i travel a lot and i like dunking and its a day a night difference compared to oder dunkings,
Atmosphere: 3
Food: 1
Service: 3
chris ford
Usually, fresh donuts & bagels. Workers are generally nice.Parking: Usually there's enough parking, but it's not a big lot.
I order latte and it’s too sweet and English muffin is worst. I never seen any staff like this .
Atmosphere: 1
Food: 1
Service: 1
Sarrina Berry
My drink had no flavor and the loaded hash browns I ordered no meat and they put bacon on it. ?
Atmosphere: 3
Food: 1
Service: 5
Sarah
I ordered a bacon egg and cheese wake up wrap. They didn't put bacon on it. Just egg and cheese.I got a medium iced tea with liquid sugar. They just gave me iced tea, they forgot the sugar.Go to the "new-ish" Dunkin in Neptune City down the street on 35/3rd Ave. It's like a night and day difference.
Fast service but sometimes too fast...Today I ordered the ham and swiss croissant melt and it was stil frozen inside! It was an inconvenience to turn around and go back, wait in line again (this time longer than the first). They were apologetic, however, and made it right when I swapped it out for the sweet pepper maple bacon croissant sandwich.
Kaeyos
This was by far the worst customer service experience that I’ve EVER had at a Dunkin Donuts.I went through the drive-thru to pick up my order. I was initially being served by a woman who went by the name of China, who was 5’5-5’6, African American woman with braided extensions. (which I’m hoping she’s telling the truth.) she was very sweet and courteous through the speaker and while serving my order.This is where things went south when she asked a co-worker by the name of RoRo, 5’9. African-American woman. (which I’m starting to doubt if it’s her name) Due to my current line of work as a pharmaceutical sales representative, it was important me to collect the receipt after the transaction. (Like any other normal person). Roro was extremely rude and when she was unable to get the receipt. She replied with “I can’t get it and I have costumers behind you.” When I came back to the store after dropping off the donuts to get my receipt, she was extremely condescending to me and said “I don’t know why you came back, when you can just come back tomorrow, we’re the night crew” (I don’t live anywhere near the area of Neptune.). Her tone was still very condescending. China ended up printing out the receipt and apologize for “RoRo”’s behavior. The receipt was definitely crumbled so it wouldn’t surprise if “RoRo” threw it out and China retrieved it. I did tell RoRo that her customer service skills are poor and she does not deserve a customer service job and I stand by it. (Which she then went to accuse me of harassment, which was laughable.) A simple “hey sir, I’m sorry for not being able to print the receipt out, is it possible for you to come back tomorrow? ” would’ve sufficed. It doesn’t take much to be nice and I’ll take this up even further. China (if that is her name.) apologies for her behavior and I hope this particular young woman goes far!
Coffee always fresh & made right! ❤️ I’ve been coming to this dunkin for the last TWO years and the new management team has been nothing but greatness. My children Love ❤️! The variety of bakers choice donuts for special occasions! Liza Runs on Dunkin ??Kid-friendliness: A variety of bakers choice donuts, flower donuts for spring ?
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Hash Browns, Dozens of Donuts, Donuts
Not paying 3.11 for medium hot coffee. It's only beans and water and the medium cup isn't that much larger than a small. Hello Macdonald's 2.11 works for me
Hash browns stale, not cooked evenly. Glaze on glazed doughnuts melted. Not fresh.
Atmosphere: 3
Food: 2
Service: 2
Idk what going on it 2024This by the worst Dunkin donutsMakes no sense how operating
Atmosphere: 1
Food: 1
Service: 1
No ofense to the staft but everything taste like sh1t, specialy the coffee, i dont know if they have different standars for making the food, but i travel a lot and i like dunking and its a day a night difference compared to oder dunkings,
Atmosphere: 3
Food: 1
Service: 3
Usually, fresh donuts & bagels. Workers are generally nice.Parking: Usually there's enough parking, but it's not a big lot.
Atmosphere: 4
Food: 4
Service: 5
Recommended dishes: Bagels, Munchkins Donut Hole Treats, Donuts
I order latte and it’s too sweet and English muffin is worst. I never seen any staff like this .
Atmosphere: 1
Food: 1
Service: 1
My drink had no flavor and the loaded hash browns I ordered no meat and they put bacon on it. ?
Atmosphere: 3
Food: 1
Service: 5
I ordered a bacon egg and cheese wake up wrap. They didn't put bacon on it. Just egg and cheese.I got a medium iced tea with liquid sugar. They just gave me iced tea, they forgot the sugar.Go to the "new-ish" Dunkin in Neptune City down the street on 35/3rd Ave. It's like a night and day difference.
Poor service, always out of items. Donuts are ?
Atmosphere: 3
Food: 2
Service: 3
Restaurantji Recommends
They dont listen and theyre always burning the bagels. And the workers are disrespectful.
One of the few places I can go to for consistent quality of coffee.
Atmosphere: 4
Food: 5
Service: 5
Recommended dishes: Bacon Egg and Cheese, Donuts
A well-run and clean DD's. Friendly Staff & plenty of parking.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Munchkins Donut Hole Treats, Donuts
Fast service but sometimes too fast...Today I ordered the ham and swiss croissant melt and it was stil frozen inside! It was an inconvenience to turn around and go back, wait in line again (this time longer than the first). They were apologetic, however, and made it right when I swapped it out for the sweet pepper maple bacon croissant sandwich.
This was by far the worst customer service experience that I’ve EVER had at a Dunkin Donuts.I went through the drive-thru to pick up my order. I was initially being served by a woman who went by the name of China, who was 5’5-5’6, African American woman with braided extensions. (which I’m hoping she’s telling the truth.) she was very sweet and courteous through the speaker and while serving my order.This is where things went south when she asked a co-worker by the name of RoRo, 5’9. African-American woman. (which I’m starting to doubt if it’s her name) Due to my current line of work as a pharmaceutical sales representative, it was important me to collect the receipt after the transaction. (Like any other normal person). Roro was extremely rude and when she was unable to get the receipt. She replied with “I can’t get it and I have costumers behind you.” When I came back to the store after dropping off the donuts to get my receipt, she was extremely condescending to me and said “I don’t know why you came back, when you can just come back tomorrow, we’re the night crew” (I don’t live anywhere near the area of Neptune.). Her tone was still very condescending. China ended up printing out the receipt and apologize for “RoRo”’s behavior. The receipt was definitely crumbled so it wouldn’t surprise if “RoRo” threw it out and China retrieved it. I did tell RoRo that her customer service skills are poor and she does not deserve a customer service job and I stand by it. (Which she then went to accuse me of harassment, which was laughable.) A simple “hey sir, I’m sorry for not being able to print the receipt out, is it possible for you to come back tomorrow? ” would’ve sufficed. It doesn’t take much to be nice and I’ll take this up even further. China (if that is her name.) apologies for her behavior and I hope this particular young woman goes far!