This is the best place to stayed I recommend this hotel to everyone . Close to met life stadium , also the American Dream shopping mall. 10 minutes from New York city. Close to all the Route and Turnpike.
sincy777
When we booked the hotel for business trip, we specify and check the "quiet room" button. Unfortunately, the room is not what we expected, the hallway full of the smell of weed, the people live next to us play super loud music all day long. We tried to file noise complaints at 12 AM, but the line phone is broken. Dial through the cell phone, and it takes 3-4 times to have someone pick up the phone. After we report the case, the reception/manager did not take care of the case or transfer the room because they said the other two levels are party levels; and have us wait till 1 AM to file the complaint again. We called again at 1 AM, and nothing happened; the heavy bass disco music continues until 4 AM the morning and the following days. We will come back and not recommend anyone to this hotel anymore.
rgaur756030
Loved the room and ambiance. Perfect location to midtown! The staff was very helpful and we could easily get an Uber to get into the city. Best price for the value in the area. I would hiughly recommend this hotel to anyone going to NYC or Secaucus area!
Hg1239
It was a great stay. I have stayed here in the past and will stay here again. Loved every bit of it. Friendly and informative staff. Clean and new rooms and hotel. The rooms are big and clean. The manager was very supportive of my requirements.
rinfan154855
Thus is a beautiful hotel to stay. Close to the city, very clean , and friendly staff. i will come back very soon. I recommended this hotel to every one. If you are looking for good hotel , new , and clean this is the best place in this area . 10 minute from New York city,
kaylynn419
Overall super clean and pretty hotel but night clerk for our check in could use a little help in his customer service attitude. Room also only had a thin white shade that blocks out absolutely no sun so thats a bit aggressive in the morning. Lots of kids coming from a party within the hotel being loud and not wearing masks. Not the worst, not the best.
akraft719358
I was not able to relax and sleep like I had planned. Next door was playing loud music from 12am-4am. I will not go to this hotel again. Also no place to eat within like the ad suggested. Restaurant was closed. But if you go online it stated it was open
maracuya16
The layout of the room is ridiculous, the bathroom is the first thing you enter to as soon as you open the door.every time someone had to use the bathroom for that person to have some privacy the rest of us had to stay in the bedroom.
Akinsa23
Spent a night here Mar 18th, checked out early with no issues. The front desk staff assured me I would receive my deposit returned to my account within 2-3 business days. It is now 9 business days later and I still have no received my deposit. The corporate office says it has no power to help and the hotel must issue me the refund. I managed to get a general manager on the phone however he seems to be in on it as well. I wouldn't trust my money here.
Msmercyme
She is absolutely amazing and makes sure your stay is safe with all the new guidelines and also makes you feel at home as well. Michelle will try her best to accommodate your needs if it’s possible. I highly recommend this place. I have been staying there for even an entire week when ever I’m in Jersey.
This is the best place to stayed I recommend this hotel to everyone . Close to met life stadium , also the American Dream shopping mall. 10 minutes from New York city. Close to all the Route and Turnpike.
When we booked the hotel for business trip, we specify and check the "quiet room" button. Unfortunately, the room is not what we expected, the hallway full of the smell of weed, the people live next to us play super loud music all day long. We tried to file noise complaints at 12 AM, but the line phone is broken. Dial through the cell phone, and it takes 3-4 times to have someone pick up the phone. After we report the case, the reception/manager did not take care of the case or transfer the room because they said the other two levels are party levels; and have us wait till 1 AM to file the complaint again. We called again at 1 AM, and nothing happened; the heavy bass disco music continues until 4 AM the morning and the following days. We will come back and not recommend anyone to this hotel anymore.
Loved the room and ambiance. Perfect location to midtown! The staff was very helpful and we could easily get an Uber to get into the city. Best price for the value in the area. I would hiughly recommend this hotel to anyone going to NYC or Secaucus area!
It was a great stay. I have stayed here in the past and will stay here again. Loved every bit of it. Friendly and informative staff. Clean and new rooms and hotel. The rooms are big and clean. The manager was very supportive of my requirements.
Thus is a beautiful hotel to stay. Close to the city, very clean , and friendly staff. i will come back very soon. I recommended this hotel to every one. If you are looking for good hotel , new , and clean this is the best place in this area . 10 minute from New York city,
Overall super clean and pretty hotel but night clerk for our check in could use a little help in his customer service attitude. Room also only had a thin white shade that blocks out absolutely no sun so thats a bit aggressive in the morning. Lots of kids coming from a party within the hotel being loud and not wearing masks. Not the worst, not the best.
I was not able to relax and sleep like I had planned. Next door was playing loud music from 12am-4am. I will not go to this hotel again. Also no place to eat within like the ad suggested. Restaurant was closed. But if you go online it stated it was open
The layout of the room is ridiculous, the bathroom is the first thing you enter to as soon as you open the door.every time someone had to use the bathroom for that person to have some privacy the rest of us had to stay in the bedroom.
Spent a night here Mar 18th, checked out early with no issues. The front desk staff assured me I would receive my deposit returned to my account within 2-3 business days. It is now 9 business days later and I still have no received my deposit. The corporate office says it has no power to help and the hotel must issue me the refund. I managed to get a general manager on the phone however he seems to be in on it as well. I wouldn't trust my money here.
She is absolutely amazing and makes sure your stay is safe with all the new guidelines and also makes you feel at home as well. Michelle will try her best to accommodate your needs if it’s possible. I highly recommend this place. I have been staying there for even an entire week when ever I’m in Jersey.
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