I overall was really excited for the experience with the bakery. After picking out my food I was rudely served by the cashiers and whispered about because we did not leave a tip. I had previously done everhthing myself so this would not be an applicable expectation. I was deathstared across the room multiple times with my friends which was unecessary. I also work in a service like this but I do not expect a huge tip from every single customer if I haven’t done sometbing insanely helpful. I was disappointed after having been so excited to eat there and left upset.
Atmosphere: 3
Food: 4
Service: 1
Luigi Vincent
I live in the area I figured I'd try this place that I pass almost every day either going to the 7-Eleven in the strip mall or the bagel store every morning for my bagels. I finally went in one morning.. I can say the place is very confusing. You don't know where to go. You don't know if you're allowed to grab stuff they have food just sitting out where people can grab but there's no direction on where to go or even where to order food one of the most confusing food establishments I've ever been in after trying to figure it out for minutes I finally just walked out and went to the bagel store to get my sandwich. Whoever designed the store in my opinion very confusing probably won't be returning to try it.Not sure, it's almost like it's a cross between a buffet but not they should have someone at the door helping especially on a new establishment
Atmosphere: 2
Food: 2
Service: 2
Roy H.
My first time visiting this place...downloaded the app on my phone before entering and discovered that I can get a free pastry for my first purchase using the app. I purchased their raisin bread and, received, at no charge, the $4.49 Almond Croissant. It was awful...the ends were dry/stale/hard...and the almond paste that was in the pastry was so little, absolutely NOT WORTH IT...even though it was free. As I said, this was my first time at the restaurant and did not know how to pick-out the pastry and/or buy anything since they were in cases. I stopped by the register where a young man, walked me over and explained that I had to get a tray, a bakery paper, and tongs to pick out my pastry, put it on the tray, then bring it back to the cashier for them to wrap the item and ring it up. WHY? What is the purpose of this procedure, if I was taking the items to-go. Certainly, if I stayed and ate at the restaurant the almond croissant, the tray would work...but it is a waste of time...and a waste of water to clean trays, etc. - not ecological at all! When I was paying for the items, there were at least three employees by the register, and I was the only customer. While paying, another customer came over and distracted the woman who was helping me - in other words, she did not "finish" with me, before talking and going on another register to help that woman. When I said, why are you not finishing with my sale before ignoring me...she r--appeared flustered, and came back for a minute...terrible customer service. Will not be back.
Caitlin Geoghegan
I worked with Demi to make a large order of cakes to pick up as gifts throughout the month and she and her staff were very pleasant to work with. The cakes were always ready on time and they all always looked amazing. I would definitely work with them in the future.
Atmosphere: 5
Food: 5
Service: 5
Jodi Crandell
Not sure how this location is going to make it. It’s 11:15am and not all the sandwiches are out. Not the first time this has happened. Good luck when the hospital opens. Off to the Ridgewood location that always has everything out.I’ve been to this location several times and there were no sandwiches. The girl behind the counter told me a ham sandwich would take 10 minutes to put together,Unfortunately, I will not be going back to this location.
jonah reich
I Ordered from the store some pastries, but they couldn’t deliver since I was out of delivery area, so I had to cancel my order but they still charged me in full. Even I canceled within one minute from placing the
Atmosphere: 1
Service: 1
Jennifer H.
We were so excited when does Paris baguette open right around the corner from . We went there several times, and even bought some of their cakes for some of our parties. And my daughters always look forward to going there for a special treat after school. However, on one visit, the counter was crowded with a lot of people, because they were busy, and my daughter ended up spilling my tea as they placed it on the counter. She was so upset, and started crying. Nobody even offered any kind of support or help, and left my young little girl, crying and trying to clean up the mess with napkins. They didn't offer to get another tea or anything at all. They actually let me walk out without another tea, and still charged me for the tea that clearly spilled all over the counter that my daughter had to clean up. I would've ordered another one no problem but their blatant disregard was enough for me, and we have not been back since and will not be going back anytime soon.
Susy Poller
This is the best place in town to get a cake and a sweet treat. The finest you taste will enjoy ?
I read a lot of the other reviews on here and honestly to me it just seems like old people nitpicking random things. One person even got upset over an employee trying to rectify a wrong and they were upset about that lol? I've gone in at a variety of times and days and my experience and food has been great. The pastries are all really yummy, the place is spacious and generally clean, and the workers are really nice. A couple of the times I've gone, I've actually had a great experience with the workers (especially the younger ones!). It's a nice place to go, with good food- really nothing to complain about. Not sure what the other reviews were upset about but I wouldn't listen to them- this place is worth a visit! If you're going and not sure what to get, they have good coffee, but I love their peach iced tea. A worker suggested a smoothie once and I was actually surprised by it (which is saying something because I don't really like smoothies). You can't go wrong with any of the food but I love all their danishes!
A great cafe and bakery, had been here a few times and love their freshly baked breads, pastries and sandwiches. I would recommend this place to anyone looking for some really great freshly baked cakes especially for special occasions!Kid-friendliness: Kid friendly snacks and menu items
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Bakery, Crab Croquette
HAPPY FM
I'm visiting New Jersey but I came to this wonderful place I like it it's so beautiful. The food is so tasty and specially specially specially the manager and the team are wonderful five stars customer service I recommend this place to all of you.
I overall was really excited for the experience with the bakery. After picking out my food I was rudely served by the cashiers and whispered about because we did not leave a tip. I had previously done everhthing myself so this would not be an applicable expectation. I was deathstared across the room multiple times with my friends which was unecessary. I also work in a service like this but I do not expect a huge tip from every single customer if I haven’t done sometbing insanely helpful. I was disappointed after having been so excited to eat there and left upset.
Atmosphere: 3
Food: 4
Service: 1
I live in the area I figured I'd try this place that I pass almost every day either going to the 7-Eleven in the strip mall or the bagel store every morning for my bagels. I finally went in one morning.. I can say the place is very confusing. You don't know where to go. You don't know if you're allowed to grab stuff they have food just sitting out where people can grab but there's no direction on where to go or even where to order food one of the most confusing food establishments I've ever been in after trying to figure it out for minutes I finally just walked out and went to the bagel store to get my sandwich. Whoever designed the store in my opinion very confusing probably won't be returning to try it.Not sure, it's almost like it's a cross between a buffet but not they should have someone at the door helping especially on a new establishment
Atmosphere: 2
Food: 2
Service: 2
My first time visiting this place...downloaded the app on my phone before entering and discovered that I can get a free pastry for my first purchase using the app. I purchased their raisin bread and, received, at no charge, the $4.49 Almond Croissant. It was awful...the ends were dry/stale/hard...and the almond paste that was in the pastry was so little, absolutely NOT WORTH IT...even though it was free. As I said, this was my first time at the restaurant and did not know how to pick-out the pastry and/or buy anything since they were in cases. I stopped by the register where a young man, walked me over and explained that I had to get a tray, a bakery paper, and tongs to pick out my pastry, put it on the tray, then bring it back to the cashier for them to wrap the item and ring it up. WHY? What is the purpose of this procedure, if I was taking the items to-go. Certainly, if I stayed and ate at the restaurant the almond croissant, the tray would work...but it is a waste of time...and a waste of water to clean trays, etc. - not ecological at all! When I was paying for the items, there were at least three employees by the register, and I was the only customer. While paying, another customer came over and distracted the woman who was helping me - in other words, she did not "finish" with me, before talking and going on another register to help that woman. When I said, why are you not finishing with my sale before ignoring me...she r--appeared flustered, and came back for a minute...terrible customer service. Will not be back.
I worked with Demi to make a large order of cakes to pick up as gifts throughout the month and she and her staff were very pleasant to work with. The cakes were always ready on time and they all always looked amazing. I would definitely work with them in the future.
Atmosphere: 5
Food: 5
Service: 5
Not sure how this location is going to make it. It’s 11:15am and not all the sandwiches are out. Not the first time this has happened. Good luck when the hospital opens. Off to the Ridgewood location that always has everything out.I’ve been to this location several times and there were no sandwiches. The girl behind the counter told me a ham sandwich would take 10 minutes to put together,Unfortunately, I will not be going back to this location.
I Ordered from the store some pastries, but they couldn’t deliver since I was out of delivery area, so I had to cancel my order but they still charged me in full. Even I canceled within one minute from placing the
Atmosphere: 1
Service: 1
We were so excited when does Paris baguette open right around the corner from . We went there several times, and even bought some of their cakes for some of our parties. And my daughters always look forward to going there for a special treat after school. However, on one visit, the counter was crowded with a lot of people, because they were busy, and my daughter ended up spilling my tea as they placed it on the counter. She was so upset, and started crying. Nobody even offered any kind of support or help, and left my young little girl, crying and trying to clean up the mess with napkins. They didn't offer to get another tea or anything at all. They actually let me walk out without another tea, and still charged me for the tea that clearly spilled all over the counter that my daughter had to clean up. I would've ordered another one no problem but their blatant disregard was enough for me, and we have not been back since and will not be going back anytime soon.
This is the best place in town to get a cake and a sweet treat. The finest you taste will enjoy ?
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Bakery, Almond Croissant Pastry, 20oz Hazelnut Latte
Excellent Pastries Great
Food: 5
Service: 5
Recommended dishes: Almond Croissant Pastry
I read a lot of the other reviews on here and honestly to me it just seems like old people nitpicking random things. One person even got upset over an employee trying to rectify a wrong and they were upset about that lol? I've gone in at a variety of times and days and my experience and food has been great. The pastries are all really yummy, the place is spacious and generally clean, and the workers are really nice. A couple of the times I've gone, I've actually had a great experience with the workers (especially the younger ones!). It's a nice place to go, with good food- really nothing to complain about. Not sure what the other reviews were upset about but I wouldn't listen to them- this place is worth a visit! If you're going and not sure what to get, they have good coffee, but I love their peach iced tea. A worker suggested a smoothie once and I was actually surprised by it (which is saying something because I don't really like smoothies). You can't go wrong with any of the food but I love all their danishes!
Restaurantji Recommends
Comfortable place for coffee and pastries. Hi.
Atmosphere: 4
Food: 4
Service: 4
Recommended dishes: Almond Croissant Pastry
A great cafe and bakery, had been here a few times and love their freshly baked breads, pastries and sandwiches. I would recommend this place to anyone looking for some really great freshly baked cakes especially for special occasions!Kid-friendliness: Kid friendly snacks and menu items
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Bakery, Crab Croquette
I'm visiting New Jersey but I came to this wonderful place I like it it's so beautiful. The food is so tasty and specially specially specially the manager and the team are wonderful five stars customer service I recommend this place to all of you.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Bakery, Crab Croquette, Almond Croissant Pastry, Pumpkin Ice Coffee I Think
This place is the best. The food is great. The service is good. The place is clean not too crowded. Wonderful wonderful.
Atmosphere: 5
Food: 5
Service: 5
Place is bright and clean. pastries are flavorful and always fresh. Great place to meet for coffee. Servers are very attentive, plenty of parking.