The girl at the counter didn't speak English well enough to understand what I wanted so another girl came over. Very rude. It was uncomfortable. Also , we finished eating and I went to the bathroom and it was absolutely disgusting. Meanwhile, both employees sat there playing on their phones. Never will go back.
Atmosphere: 1
Food: 4
Service: 1
Brenda Rojas
Nice place to go to and place looks goodThere are food and drink options to choose fromPlease fix the bathroom, it's out of serviceThank you ?Parking: Location is by the Main avePays for parking unless going in and out
Atmosphere: 5
Food: 5
Service: 5
Edward D
When in for a cup of coffee. Watch 2 employees and neither offered to serve me. And when I informed them that I had been waiting they got belligerent and said it was my fault. They then said there was no manager. And didn’t know the phone number. Disrespectful and possibly racist.
Archana Rana
Horrible!!! Girl with black long nails holding cup with nails inside attitude didn't put top on coffee wen I picked up the coffee top came off hot coffee spilled over the counter lucky didn't fall on me won't be back.
Mary Lowder (ask.)
The Dunkin donuts at 625 Main Ave in Passaic is winning with their stellar customer service, every employee so far is on point, very professional they make you want to come back, very clean and the food taste good.Vegetarian options: I love the veggie eggs, but I didn't like them taking away the Veggie Taco , I was upset about thatKid-friendliness: you would feel safe bringing your kids thereParking: It's located on the main strip so everyone pays for parking unless you are in and out
For a downtown city Dunkin Donuts, this rates as one of the better ones around. The donuts, muffins, and bagels are a solid choice. The iced coffee is not as watery as other DDs I've encountered, which is a positive. Couple of down points here, though. The service, while always polite and courteous, can be a tad slow, as well as occasionally forgetful with multiple instructions. There is always also a couple of omnipresent "seat hogs", people who spend inordinate time in their tables, after having their meals, which takes up space from those who are looking to sit down and enjoy theirs. All in all, this is place better suited for the grab and go crowd.
Atmosphere: 4
Food: 5
Service: 4
Recommended dishes: Muffins, Bagels, Egg and Cheese, Blueberry Muffin, Strawberry Frosted Donut with Sprinkles, Donuts, Assorted
January
Bathroom is always broke. Staff are pretty helpful though
Rocio Romero Villavicencio
I ordered a bagel and it’s as hard as a shoe. They shouldn’t sell food in bad condition. It’s the second time I have a bad experience in the same location. Last time the cashier didn’t want to repeat the amount to pay because I thought my change was wrong, she didn’t give me the ticket either, she just called other girl (at my first question) to talk to me and she ignored me.
Shabana Anjum
*HONEST REVIEW* The glaze donuts are amazing and the tables are a bit hard to find but you can ask people to sit there, there are low chairs but still nobody minds. There is 2 ways to go, from the dentist or foot doctors, and one opens on the side of the building and in-front of the road. They also put smiles on kids faces and say thank you too.Kid-friendliness: They serve kids and are friendly, they are hardworking, and have one of the best customer service!Parking: There are a lot of parking spots. BUT you need to pay the ticket. It has bunch of spots too they are 2 types of the parking lots one near the 7 eleven
This place is an absolute joke. I got there at 7:30 p.m. this place is supposed to close at 8 p.m. the doors was locked and the workers was looking at me outside the window like I was crazy. Not only that another four people came to attempt to go inside and couldn't get inside because they closed early than they were supposed to not good for business.
Steven Furcal
Great place, Altough they had less chairs they were decent people, the service was excellent they understood our order the food was excellent too
Atmosphere: 5
Food: 5
Service: 5
Ismael Perez
Fix the bathroom please thank you happy holidays
Tomer Dori
They didn't fill my macchiato all the way, oy half way full, forgot one of my hash brown orders, and my food arrived cold. Highly dissatisfied
Dolores Medina
I have been to this store at least ten times and i will Never return. The service is horrible even when you order online. Every order that i have placed has been incomplete or wrong! The employees seem lost and confused. I let it slide in the beginning because it was a new store but by this time they should be able to complete an order without making this many mistakes. The good thing is there's three other Dunkin' donuts in Passaic so I'll be fine.
The girl at the counter didn't speak English well enough to understand what I wanted so another girl came over. Very rude. It was uncomfortable. Also , we finished eating and I went to the bathroom and it was absolutely disgusting. Meanwhile, both employees sat there playing on their phones. Never will go back.
Atmosphere: 1
Food: 4
Service: 1
Nice place to go to and place looks goodThere are food and drink options to choose fromPlease fix the bathroom, it's out of serviceThank you ?Parking: Location is by the Main avePays for parking unless going in and out
Atmosphere: 5
Food: 5
Service: 5
When in for a cup of coffee. Watch 2 employees and neither offered to serve me. And when I informed them that I had been waiting they got belligerent and said it was my fault. They then said there was no manager. And didn’t know the phone number. Disrespectful and possibly racist.
Horrible!!! Girl with black long nails holding cup with nails inside attitude didn't put top on coffee wen I picked up the coffee top came off hot coffee spilled over the counter lucky didn't fall on me won't be back.
The Dunkin donuts at 625 Main Ave in Passaic is winning with their stellar customer service, every employee so far is on point, very professional they make you want to come back, very clean and the food taste good.Vegetarian options: I love the veggie eggs, but I didn't like them taking away the Veggie Taco , I was upset about thatKid-friendliness: you would feel safe bringing your kids thereParking: It's located on the main strip so everyone pays for parking unless you are in and out
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Donuts
Modern and with a great service.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Donuts, Mango Pineapple Dunkin
For a downtown city Dunkin Donuts, this rates as one of the better ones around. The donuts, muffins, and bagels are a solid choice. The iced coffee is not as watery as other DDs I've encountered, which is a positive. Couple of down points here, though. The service, while always polite and courteous, can be a tad slow, as well as occasionally forgetful with multiple instructions. There is always also a couple of omnipresent "seat hogs", people who spend inordinate time in their tables, after having their meals, which takes up space from those who are looking to sit down and enjoy theirs. All in all, this is place better suited for the grab and go crowd.
Atmosphere: 4
Food: 5
Service: 4
Recommended dishes: Muffins, Bagels, Egg and Cheese, Blueberry Muffin, Strawberry Frosted Donut with Sprinkles, Donuts, Assorted
Bathroom is always broke. Staff are pretty helpful though
I ordered a bagel and it’s as hard as a shoe. They shouldn’t sell food in bad condition. It’s the second time I have a bad experience in the same location. Last time the cashier didn’t want to repeat the amount to pay because I thought my change was wrong, she didn’t give me the ticket either, she just called other girl (at my first question) to talk to me and she ignored me.
*HONEST REVIEW* The glaze donuts are amazing and the tables are a bit hard to find but you can ask people to sit there, there are low chairs but still nobody minds. There is 2 ways to go, from the dentist or foot doctors, and one opens on the side of the building and in-front of the road. They also put smiles on kids faces and say thank you too.Kid-friendliness: They serve kids and are friendly, they are hardworking, and have one of the best customer service!Parking: There are a lot of parking spots. BUT you need to pay the ticket. It has bunch of spots too they are 2 types of the parking lots one near the 7 eleven
Restaurantji Recommends
This place is an absolute joke. I got there at 7:30 p.m. this place is supposed to close at 8 p.m. the doors was locked and the workers was looking at me outside the window like I was crazy. Not only that another four people came to attempt to go inside and couldn't get inside because they closed early than they were supposed to not good for business.
Great place, Altough they had less chairs they were decent people, the service was excellent they understood our order the food was excellent too
Atmosphere: 5
Food: 5
Service: 5
Fix the bathroom please thank you happy holidays
They didn't fill my macchiato all the way, oy half way full, forgot one of my hash brown orders, and my food arrived cold. Highly dissatisfied
I have been to this store at least ten times and i will Never return. The service is horrible even when you order online. Every order that i have placed has been incomplete or wrong! The employees seem lost and confused. I let it slide in the beginning because it was a new store but by this time they should be able to complete an order without making this many mistakes. The good thing is there's three other Dunkin' donuts in Passaic so I'll be fine.