Customers` Favorites
Customers` Favorites
“One of the best bakeries in Staten Island ! Fantastic cakes, pies and cookies and pastries. Their ring pastries are beyond great! The coconut rings are a hot hit. Get there early or they're out very soon! Ladies behind the counter are always smiling, they're quick and proficient. Definitely Give them a try when you're in the neighborhood!“
Customers` Favorites
“Everything I got was so delicious! I'm very picky with chocolate chip cookies as I am an experienced baker myself, but the nutella filled cookie definitely hit the spot and passed my approval :) the brownie bar was super fudgy and not too sweet. I'll be a returning customer for sure!“
Customers` Favorites
“The service is amazing, the girls are very sweet. The carrot cake is to die for. I mean it's incredible. They offer this sampler of bite size cakes..it's a genius idea. Although I just get mostly carrot cake!! Their red velvet is delicious too. I have not had anything from this bakery that I haven't loved. Very very clean.“
Customers` Favorites
“This was my first time trying this bakery after reading both the positive and negative reviews about it. It seems that they worked hard to improve the customer service yet i encountered one female employee at the bakery section that had an attitude, for absolutely no reasons, during one of my two visits . Other employees were neutral, they are just here to take your order and give you the box and that's it. No welcoming atmosphere, no good morning, no smiles, just the "Hi, how can i help you" or "next".Maybe because the bakery is always super busy employees are a little stressed, but even if this is the case, with little training they can be more professional and show some warm hospitality. Customers usually perceive a bakery as their own kitchen area, they step in anticipating the warmth of own place, especially early in the morning when they need good vibes at the start of a new fresh day. And this is mutual by the way, like if employees share a smile or a warm greeting they will also be rewarded a warm smile back and this will automatically boost their moods and take away all the workload stress. Overall, i liked the quality customer service at the deli section more than the bakery section. At the deli counter, employees were keen on answering my questions patiently as it was my first visit. While at the bakery section, they are acting like robots with a pokerface, they hurry you up and as i mentioned above, get an attitude that instantly makes you feel uncomfortable and sorry about coming here at 6 a.m. in the morning. So, this is my sincere advice in this department. As for the food quality, they need to improve their sandwiches as they lack this one magic touch that makes all the difference. Their sandwiches are typically made based on the classic catalog instructions; very straight forward process that you personally can prepare, even better, at your own kitchen. As for the bakery pastry, it was fresh and come in many varities. Some items were good like the Crème brûlée, but it had a strong egg taste! The cannoli was really good, so was the old fashion no sugar roll and the cinnamon roll. I tried the pastéis de nadas but i personally found it below average. I also tried the almonds orange cup but it tasted like cherry medicine instead, with zero almonds orange flavor! The pecan roll was good. The curved crescent roll was way better in taste than the straight croissant, no clue why! I might try the white napoleon next time. Overall, the best of the bakery section is by all means the melhada bread; no fat, no sugar, no dairy and no yeast. THIS, i will stay loyal to, period. Other than that, i would go grab one or two pastry items from time to time and until they improve the quality of sandwiches, i don't think i would try them again. Yet, i must say "Thanks" to the smiley friendly welcoming ladies at the deli section.“
Customers` Favorites
“This is an awesome vegan and gluten free bakery. They have croissants, cheese cakes, donuts, cupcakes, lasagna , foccacia, brownies and cookies and much more. The service is friendly and they have ingredient lists for all items in case you're concerned with allergens. The cake pops were a hit with my daughters.“
Customers` Favorites
“first off let me say their customer service is wonderful. the lady over the phone was very helpful and courteous with my order and making sure the cupcakes gets to its location on time. the cupcakes were also beautiful in decoration and presentation also were very delicious. my wife loved it from the delivery to the dinner table. It was a hit in everyway possible. I will be ordering again and i recommend everyone at least try it once for your special someone or occassion.“
Customers` Favorites
“Thank you for this beautiful cake. I was not getting any bakery to bake me a cake for my daughters birthday due to the holidays and everything being booked but Baker squared was able to do this beautiful and delicious cake last minute. Thank you so much everyone loved it especially myself. Definitely will be ordering again.“
Customers` Favorites
“Enjoyed the great tasting Punjabi food. Courteous staff and clean facility. When we are this area called “Little India” this restaurant is our choice for fast and tasty food with good serving portions. Thanks to management for the great food.“
Customers` Favorites
“I wanted to say my 50th Birthday cake was simply gorgeous and delicious, but after hearing the entire story I have to say that I will always recommend this shop. They handled everything with care and top notch customer service. I will definitely use you for my future occasions and speak highly of you! Thank you for my most memorable cake❤️“
Customers` Favorites
“Wonderful modern cafe making strides in the community. Service was friendly and timely plus the food and drinks were delicious. Definitely worth the visit, especially for a pleasant start to the day or relaxing way to bring in the evening. Can easily become your go-to cafe.“
Customers` Favorites
“Been coming here since they opened...a long time ago... Went yesterday for the first time in a bit..price up product shrunk..there was enough cake in a cupcake to be basically a glorified mini muffin with a dalopof icing and the cookies are now 4.00 a cookie for a HARD smaller thick cookie..I know the economy hit us hard..but jeez..Disappointed..service though is always on par, the girls always take good care of you...as someone that's been a long time customer just sad for the changes definitely noticable now ..they do taste good“
Customers` Favorites
“Best icecream always; loved their new summer menu and overall collection of icecream. It is must try icecream whereever you find it's shop. This location has vsry curteous and understanding staff you can take your time to order. Good thing they had all ingredients and toppings.“
Customers` Favorites
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“Visiting this bakery was an absolute delight!! From the moment I stepped through the door, I was greeted by the most heartwarming aroma of freshly bakeds. The ambience was warm and inviting. If you’re looking for a bakery that will satisfy your cravings look no further than Raquel’s bakery!“