The other 1-star comments I've seen align perfectly with how I feel about this Starbucks location. A couple of my friends and I used to visit a few times a day, finding comfort and enjoyment in the routine, but now I find myself increasingly going to other restaurants instead. The reason for this change is primarily due to the behavior of Kim, a barista at this Starbucks location, whose demeanor is not just unwelcoming but downright nasty. Her way of speaking, coupled with gestures that are far from welcoming, creates an atmosphere where I feel unwanted and deeply uncomfortable. It's shocking to be treated with such disdain, especially in a place where customers should feel welcome. The consistency of negative feedback from other customers regarding Kim's behavior only confirms that this is not an isolated issue but a significant problem that needs addressing. Management: Why is someone who displays such disrespectful behavior towards customers allowed to continue in a customer-facing role?
Atmosphere: 1
Food: 1
Service: 1
Cesar Herrera
Coffee
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Vanilla Biscotti with Almonds, Reduced-Fat Turkey Bacon & Cage Free Egg White Sandwich
Vee C.
Does anyone care that their coffee has a burnt taste? I mean if you go there I gotta ask WHY? Because it's upscale or your trying to impress someone? Are you like a coffee snob and willing to drink burnt swill just to say "please give me a Grande? You do know the small medium and grande are exactly the same size. I do like the pastries, like Italian pastries not sweet and dry but, not enough to willing go there. Skip this place you coffee snobs get some real coffee.
Aly Kat
This is a great place to work!
Leslie
Typical Starbucks. Fairly fast service based on customer load for the time of day. Nice simple store. Do not care that the Mobil orders on counter have to be touched by every person coming to pick one up. There should be someone giving the orders out. Anyone could do anything to the food and drinks. Not to mention just passing germs from touching the food and drinks; who knows where a persons hands have been before entering store.
Niran Sooknanan
Paid for a venti, received a grande in a venti cup. Didn’t notice until I got home as you can see, I haven’t taken a sip yet.
Ravi P
I don’t think the two ladies working there know what they are doing!! They made my coffee too sweet. I have taken coffee from 10 other Starbucks the same way and got it as I expected. But, they didn’t know what to do. One of them was not clean. Didn’t have a good experience.
Emese Latkoczy
Low rating is totally wrong ! Staff is wonderful; great coffee and atmosphere. My husband left his wallet there and they put it aside. ? Can't thank them enough.
Chandan Chaudhuri
The worst starbucks ever seen, never come to this place, you will waste your time, gets closed well before time.
This is a kiosk inside the store and is considerably underpowered. Couldn't get dark roast even by a pour over.
Elusive_Driver 720
I’ve been a customer at this Starbucks for 3 years now. Never in my life have I been so angry. Before I place my order, the cashier Kimmi was extremely rude and disrespectful. Her response to me was “I’m too stuck up to take your order.” I was in shock. She accuses me of something I didn’t do. I told the manager about it. It’s still getting handled. Kimmi needs to be fired immediately. I was already angry, she made it worse. I will never trust her again. Don’t buy coffee from her.
Louise H.
Nasty nasty lazy staff. Linda is a nasty lazy employee that mad that people come in for frap. Do yourself a favor and avoid this starbucks. Nasty staff
Horatio Rosa
Closed at 5:37 on a Wednesday with the posted closing time is 7 pm. Why? ¯\_(ツ)_/¯
Laura E. Barroso
Horrible coffee and deplorable customer service. I order a hot Cappuccino , got instead water down coffee and milk.
The other 1-star comments I've seen align perfectly with how I feel about this Starbucks location. A couple of my friends and I used to visit a few times a day, finding comfort and enjoyment in the routine, but now I find myself increasingly going to other restaurants instead. The reason for this change is primarily due to the behavior of Kim, a barista at this Starbucks location, whose demeanor is not just unwelcoming but downright nasty. Her way of speaking, coupled with gestures that are far from welcoming, creates an atmosphere where I feel unwanted and deeply uncomfortable. It's shocking to be treated with such disdain, especially in a place where customers should feel welcome. The consistency of negative feedback from other customers regarding Kim's behavior only confirms that this is not an isolated issue but a significant problem that needs addressing. Management: Why is someone who displays such disrespectful behavior towards customers allowed to continue in a customer-facing role?
Atmosphere: 1
Food: 1
Service: 1
Coffee
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Vanilla Biscotti with Almonds, Reduced-Fat Turkey Bacon & Cage Free Egg White Sandwich
Does anyone care that their coffee has a burnt taste? I mean if you go there I gotta ask WHY? Because it's upscale or your trying to impress someone? Are you like a coffee snob and willing to drink burnt swill just to say "please give me a Grande? You do know the small medium and grande are exactly the same size. I do like the pastries, like Italian pastries not sweet and dry but, not enough to willing go there. Skip this place you coffee snobs get some real coffee.
This is a great place to work!
Typical Starbucks. Fairly fast service based on customer load for the time of day. Nice simple store. Do not care that the Mobil orders on counter have to be touched by every person coming to pick one up. There should be someone giving the orders out. Anyone could do anything to the food and drinks. Not to mention just passing germs from touching the food and drinks; who knows where a persons hands have been before entering store.
Paid for a venti, received a grande in a venti cup. Didn’t notice until I got home as you can see, I haven’t taken a sip yet.
I don’t think the two ladies working there know what they are doing!! They made my coffee too sweet. I have taken coffee from 10 other Starbucks the same way and got it as I expected. But, they didn’t know what to do. One of them was not clean. Didn’t have a good experience.
Low rating is totally wrong ! Staff is wonderful; great coffee and atmosphere. My husband left his wallet there and they put it aside. ? Can't thank them enough.
The worst starbucks ever seen, never come to this place, you will waste your time, gets closed well before time.
The Machine is always broken
Restaurantji Recommends
This is a kiosk inside the store and is considerably underpowered. Couldn't get dark roast even by a pour over.
I’ve been a customer at this Starbucks for 3 years now. Never in my life have I been so angry. Before I place my order, the cashier Kimmi was extremely rude and disrespectful. Her response to me was “I’m too stuck up to take your order.” I was in shock. She accuses me of something I didn’t do. I told the manager about it. It’s still getting handled. Kimmi needs to be fired immediately. I was already angry, she made it worse. I will never trust her again. Don’t buy coffee from her.
Nasty nasty lazy staff. Linda is a nasty lazy employee that mad that people come in for frap. Do yourself a favor and avoid this starbucks. Nasty staff
Closed at 5:37 on a Wednesday with the posted closing time is 7 pm. Why? ¯\_(ツ)_/¯
Horrible coffee and deplorable customer service. I order a hot Cappuccino , got instead water down coffee and milk.