Drive-thru employee was incredibly rude, disgusting behavior and horribly managed staff. They commonly get their orders wrong, and never answer their phone calls on purpose. Spend your money elsewhere.
Atmosphere: 1
Food: 1
Service: 1
charles marshall
This is the worst burger King. The staf is rude. the place is dirty . This place should be shut down.
Atmosphere: 1
Food: 1
Service: 1
JJ C
Stopped in in a thursday afternoon on my way home. Had no idea this was hidden over here. Place looks clean and parking is ample. Kid at the counter? Didn't appear to care about his job or appearance at all. Huge hickey on his neck, come on man seriously? I was a kid once too and would wear a high neck shirt. Next the food. The burger and fries all cold. I live close and a disappointment this was. Soda machine was out of Coke too. Should have left when I seen what represented them.
Atmosphere: 4
Food: 1
Service: 1
SP Lightworker
This BK is flawed, and it's always lonely, at night time they keep the entire restaurant dark, including the BK sign, something needs to be checked at this restaurant..
Atmosphere: 2
Food: 3
Service: 3
Tina Lore
My autistic son loves Burger kingSo I am there often. Always pleasant and the food comes up fast.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: French Fries, Onion Rings, Crispy Chicken Sandwich, Whopper, Whopper Jr, Cheeseburger, Chicken Nuggets, 12 PC Chicken Fries
Bill W
Fast service. Clean restaurant and restroom.
Atmosphere: 5
Food: 5
Service: 5
Matt F.
Food is consistent with B.K quality. Service was attentive and precise. Out of towners with B.S. comments need to stay out of our town
Dee D
I order a hamburger… drive away and notice there is NO ketchup, No pickles or ANYTHING on it!! Just a DRY piece of meat. Pathetic! Never again will I come here!
Sales Customer-Service
The place is nice and clean. The only issue is that the staff fails to look at an order ticket to prepare it correctly sometimes.
Atmosphere: 5
Food: 5
Service: 2
Brian Van Sant
Place is hot garbage. They are always out of certain items and never seem to understand what a mobile order is. Always some sort of problem. Put this place out of its
They need to hire more people. It's started to be like the burger King in waldwick. It's called fast food so u can grap it real fast on the go. For some reason these 2 burger kings r the slowest places in teh world. I stopped going to the one in waldwick because they were so slow and thr old man over there is very rude. Not happy. Need to fire the ppl that work here and get new ones
Food: 4
Service: 1
Recommended dishes: Cheeseburger
Jake Palermo
The drive thru attendant working on Tuesday 6/13/2023 at 9pm, he deserves a raise. He was so kind patient and professional. Food was delicious and fresh. I don’t often write a review about my fast food experience, but this occasion was exceptional!! Thank you!
Atmosphere: 5
Food: 5
Service: 5
Alan vandeweghe
A 'better than most' Burger King
Atmosphere: 4
Food: 5
Service: 5
Gabriel 2018
The extra star is for the nice Filipina manager, Roumely. Dining room was closed today 8/25/22 because in her own words "4 employees called out today". What is going on here??... How can they do that to the lady? You all 4 should be looking for another job.I don't like to eat in the car but I had to.Edit: that extra star is also for Michael, the Assistant Manager. The dining room was closed half an hour earlier because he was working with 1 employee only, yet he opened the door and let me in. He does a lot of work in the store: cleans the floors, supervise his employee and takes orders behind the counter. Excellent customer service.I have also heard the problems begin with the franchise itself: they do not pay a decent wage, they don't pay for covid leave and the new general manager does not know what he's doing: he only does inventory ordering and those very basic things.Franchise owner: better get a grip and change things for the better. This is a nice store in the heart of Ramsey, NJ, don't let it go down.2nd edit: 88° outside, no AC in the store.
Atmosphere: 1
Food: 5
Service: 4
Steven W.
If I could leave a 0 star review I would for sure. Worst Customer service takes forever to make Burgers and all other side orders. With limited sauce and no plates for your food! Only packages can you imagine that? I would have to use napkins to put my food on! Fountain machine is in poor condition like other people said I would avoid going any Burger King has bad reviews nearby highway even though it is close to me and they constantly send out coupons to my home! Nope improve your basic customer service, fix your fountain machine! Send out coupon will not help you get any more people coming Bad experience
Drive-thru employee was incredibly rude, disgusting behavior and horribly managed staff. They commonly get their orders wrong, and never answer their phone calls on purpose. Spend your money elsewhere.
Atmosphere: 1
Food: 1
Service: 1
This is the worst burger King. The staf is rude. the place is dirty . This place should be shut down.
Atmosphere: 1
Food: 1
Service: 1
Stopped in in a thursday afternoon on my way home. Had no idea this was hidden over here. Place looks clean and parking is ample. Kid at the counter? Didn't appear to care about his job or appearance at all. Huge hickey on his neck, come on man seriously? I was a kid once too and would wear a high neck shirt. Next the food. The burger and fries all cold. I live close and a disappointment this was. Soda machine was out of Coke too. Should have left when I seen what represented them.
Atmosphere: 4
Food: 1
Service: 1
This BK is flawed, and it's always lonely, at night time they keep the entire restaurant dark, including the BK sign, something needs to be checked at this restaurant..
Atmosphere: 2
Food: 3
Service: 3
My autistic son loves Burger kingSo I am there often. Always pleasant and the food comes up fast.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: French Fries, Onion Rings, Crispy Chicken Sandwich, Whopper, Whopper Jr, Cheeseburger, Chicken Nuggets, 12 PC Chicken Fries
Fast service. Clean restaurant and restroom.
Atmosphere: 5
Food: 5
Service: 5
Food is consistent with B.K quality. Service was attentive and precise. Out of towners with B.S. comments need to stay out of our town
I order a hamburger… drive away and notice there is NO ketchup, No pickles or ANYTHING on it!! Just a DRY piece of meat. Pathetic! Never again will I come here!
The place is nice and clean. The only issue is that the staff fails to look at an order ticket to prepare it correctly sometimes.
Atmosphere: 5
Food: 5
Service: 2
Place is hot garbage. They are always out of certain items and never seem to understand what a mobile order is. Always some sort of problem. Put this place out of its
Atmosphere: 1
Food: 1
Service: 1
Restaurantji Recommends
They need to hire more people. It's started to be like the burger King in waldwick. It's called fast food so u can grap it real fast on the go. For some reason these 2 burger kings r the slowest places in teh world. I stopped going to the one in waldwick because they were so slow and thr old man over there is very rude. Not happy. Need to fire the ppl that work here and get new ones
Food: 4
Service: 1
Recommended dishes: Cheeseburger
The drive thru attendant working on Tuesday 6/13/2023 at 9pm, he deserves a raise. He was so kind patient and professional. Food was delicious and fresh. I don’t often write a review about my fast food experience, but this occasion was exceptional!! Thank you!
Atmosphere: 5
Food: 5
Service: 5
A 'better than most' Burger King
Atmosphere: 4
Food: 5
Service: 5
The extra star is for the nice Filipina manager, Roumely. Dining room was closed today 8/25/22 because in her own words "4 employees called out today". What is going on here??... How can they do that to the lady? You all 4 should be looking for another job.I don't like to eat in the car but I had to.Edit: that extra star is also for Michael, the Assistant Manager. The dining room was closed half an hour earlier because he was working with 1 employee only, yet he opened the door and let me in. He does a lot of work in the store: cleans the floors, supervise his employee and takes orders behind the counter. Excellent customer service.I have also heard the problems begin with the franchise itself: they do not pay a decent wage, they don't pay for covid leave and the new general manager does not know what he's doing: he only does inventory ordering and those very basic things.Franchise owner: better get a grip and change things for the better. This is a nice store in the heart of Ramsey, NJ, don't let it go down.2nd edit: 88° outside, no AC in the store.
Atmosphere: 1
Food: 5
Service: 4
If I could leave a 0 star review I would for sure. Worst Customer service takes forever to make Burgers and all other side orders. With limited sauce and no plates for your food! Only packages can you imagine that? I would have to use napkins to put my food on! Fountain machine is in poor condition like other people said I would avoid going any Burger King has bad reviews nearby highway even though it is close to me and they constantly send out coupons to my home! Nope improve your basic customer service, fix your fountain machine! Send out coupon will not help you get any more people coming Bad experience