The new manager Marc Anthony went above and beyond to help us with my order. I will be returning with all of my trooper friends. 10/10!
Atmosphere: 5
Food: 5
Service: 5
Nancy Arias
This location never disappoints, especially today. The manager, Marc Anthony, was very kind and approachable. Highly
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: The Original Italian
Donna Valetutti
I ordered through Door Dash - the tuna is VERY salty not edible they ignored my order that asked for Rosemary Parmesan bread came without bread, the lettuce was old and browned on edges, just awfully
Atmosphere: 1
Food: 1
Service: 1
victoria restrepo
I just ordered a tuna sandwich thru Doordash and the bread was hard as a rock.I called the store and spoke to the manager Leo and ask him to deliver me another sandwich and he told me he couldn't leave right now.I asked him when would be a good time for him to deliver and he said 3pm. I said perfect I will see you at 3 and he still told me that he wouldn't deliverAs a manager you should go out of way for guests.You guys just lost a customer
Mohit Saxena
Picked up a few chicken sandwiches. Very badly done. Were light on the ingredients listed. Bread was stale and the chicken didn’t taste good. I get the same sandwich from different JM location close to work and have never faced issues like these.
Food: 1
Tyler Tafuto
Got a 17 cheesesteak, literally sitting on the toilet with food poisoning. Coming out both ends. I will not be getting Jersey Mikes anytime soon, especially not from this location.
Atmosphere: 1
Food: 1
Service: 2
David C
Please tell your employees when someone orders off the menu make the damn sandwich based on the menu. # 9 includes mayo and bacon. Customer doesn't need to tell to add it. This happens over and over unless I'm there physically. The sandwich is expensive please make it right!!!!
Atmosphere: 3
Food: 3
Service: 1
Ariela Castillo
The store is empty besides staff. The sandwiches are expensive and not tasty. The sandwiches were so bad they were tossed to the trash. I don’t recommend at all.
Atmosphere: 2
Food: 1
Service: 4
David Blanchet
Food was good. The bag if sandwiches didn't have napkins or names on the subs.All good since the subs were
Atmosphere: 4
Food: 4
Service: 3
Genesis Scales
We love Jersey Mike's and this place is no exception. The workers were friendly and accommodating. We were thoroughly satisfied with our meals and the space was clean. Hoping to return on our next trip through town!
Food is good but service is subpar and inept. I usually get a club sub which is the same as the #7 but it comes with ham and bacon. When I order I ask for a club sub with no ham; they ask "so a number 7?" I tell them no because the #7 doesn't come with bacon and bacon is an extra charge. They tell me they can't do that and don't explain why. All they have to do is not put ham on the club sub and everything would be ok but they proceed to make a #7 and charge me extra for the bacon. This has happened 3 times at this location and every other Jersey Mikes i've been to has never given me this problem. Next time I'll order the club sub as is and take the ham off myself since this is apparently asking way too much of the workers here. They also, get very dismissive if you don't tip for takeout orders. I hope McDonalds workers treat them the same way when they don't tip there.
Brian F.
The Ramsey, NJ location has really gone downhill in the past several months. Today was the second consecutive time I placed an online order for a sub and upon arriving to pick it up they told me they couldn't find the order. I've been coming to this location for years but I think I'll start frequenting the local sandwich shops in town from now on.
Goldie Sullivan
I stopped in this morning for a turkey sandwich and must say it was fantastic, not only that, both Ava and Grant were very friendly and polite when helping me. Will definitely return.
Gregg
Don’t eat here. Couldn’t speak English. This place is falling apart. Can’t get any order right and stand around like they have no job. Never going back. Go to suffern at least they have brains not entitled millenials who could care less. Let’s see the owner post some bs response like they care about the customer. Buyer beware this place is just the worst ever. Got my sandwich wrong 3 times in a half hour. You should be embarassed
serenity ever
Came here last week and service needs to be better. Expects tips to be a given when ordering takeout - was noticeably dismissive after not having received one. I work in the restaurant industry too and could care less if people don't tip for takeout. It's not a big deal. 1st time we came here, apparently mayo on a sub costs extra money. They ended up putting so much mayo to the point where it was dripping and near disgusting to eat. Gave it multiple chances and left displeased with the service.
The new manager Marc Anthony went above and beyond to help us with my order. I will be returning with all of my trooper friends. 10/10!
Atmosphere: 5
Food: 5
Service: 5
This location never disappoints, especially today. The manager, Marc Anthony, was very kind and approachable. Highly
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: The Original Italian
I ordered through Door Dash - the tuna is VERY salty not edible they ignored my order that asked for Rosemary Parmesan bread came without bread, the lettuce was old and browned on edges, just awfully
Atmosphere: 1
Food: 1
Service: 1
I just ordered a tuna sandwich thru Doordash and the bread was hard as a rock.I called the store and spoke to the manager Leo and ask him to deliver me another sandwich and he told me he couldn't leave right now.I asked him when would be a good time for him to deliver and he said 3pm. I said perfect I will see you at 3 and he still told me that he wouldn't deliverAs a manager you should go out of way for guests.You guys just lost a customer
Picked up a few chicken sandwiches. Very badly done. Were light on the ingredients listed. Bread was stale and the chicken didn’t taste good. I get the same sandwich from different JM location close to work and have never faced issues like these.
Food: 1
Got a 17 cheesesteak, literally sitting on the toilet with food poisoning. Coming out both ends. I will not be getting Jersey Mikes anytime soon, especially not from this location.
Atmosphere: 1
Food: 1
Service: 2
Please tell your employees when someone orders off the menu make the damn sandwich based on the menu. # 9 includes mayo and bacon. Customer doesn't need to tell to add it. This happens over and over unless I'm there physically. The sandwich is expensive please make it right!!!!
Atmosphere: 3
Food: 3
Service: 1
The store is empty besides staff. The sandwiches are expensive and not tasty. The sandwiches were so bad they were tossed to the trash. I don’t recommend at all.
Atmosphere: 2
Food: 1
Service: 4
Food was good. The bag if sandwiches didn't have napkins or names on the subs.All good since the subs were
Atmosphere: 4
Food: 4
Service: 3
We love Jersey Mike's and this place is no exception. The workers were friendly and accommodating. We were thoroughly satisfied with our meals and the space was clean. Hoping to return on our next trip through town!
Restaurantji Recommends
Food is good but service is subpar and inept. I usually get a club sub which is the same as the #7 but it comes with ham and bacon. When I order I ask for a club sub with no ham; they ask "so a number 7?" I tell them no because the #7 doesn't come with bacon and bacon is an extra charge. They tell me they can't do that and don't explain why. All they have to do is not put ham on the club sub and everything would be ok but they proceed to make a #7 and charge me extra for the bacon. This has happened 3 times at this location and every other Jersey Mikes i've been to has never given me this problem. Next time I'll order the club sub as is and take the ham off myself since this is apparently asking way too much of the workers here. They also, get very dismissive if you don't tip for takeout orders. I hope McDonalds workers treat them the same way when they don't tip there.
The Ramsey, NJ location has really gone downhill in the past several months. Today was the second consecutive time I placed an online order for a sub and upon arriving to pick it up they told me they couldn't find the order. I've been coming to this location for years but I think I'll start frequenting the local sandwich shops in town from now on.
I stopped in this morning for a turkey sandwich and must say it was fantastic, not only that, both Ava and Grant were very friendly and polite when helping me. Will definitely return.
Don’t eat here. Couldn’t speak English. This place is falling apart. Can’t get any order right and stand around like they have no job. Never going back. Go to suffern at least they have brains not entitled millenials who could care less. Let’s see the owner post some bs response like they care about the customer. Buyer beware this place is just the worst ever. Got my sandwich wrong 3 times in a half hour. You should be embarassed
Came here last week and service needs to be better. Expects tips to be a given when ordering takeout - was noticeably dismissive after not having received one. I work in the restaurant industry too and could care less if people don't tip for takeout. It's not a big deal. 1st time we came here, apparently mayo on a sub costs extra money. They ended up putting so much mayo to the point where it was dripping and near disgusting to eat. Gave it multiple chances and left displeased with the service.