Wrong order, not the first time.Update: I tried them again, did okay for a few orders, then gave me the completely wrong order again. Last time I give them a try. They are completely incompetent .
Miss Home
Their service for online orders is horrific. Any other place puts them through in order with the in store purchases. This place just ignores them. It’ll tell you pickup in 10 mins, you’ll get there 20 minutes later, knowing they’re awful, still not ready. If you think it’s quicker to order online, you better off just going into the store where they don’t pretend you don’t exist.
Atmosphere: 2
Food: 4
Service: 1
Maria Resetar
Fast and delicious subs. Reasonably
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Club Supreme, Big Kahuna Chicken Cheese Steak, Sandwich, Italian Sub
Michael S (Truth)
The food is really good, but really expensive. A large sub costs somewhere around $21. Will you split it between two people? Yes, but that's still a lot of money. Too much.
Atmosphere: 3
Food: 4
Service: 4
Recommended dishes: Sandwich
Dawn Lancsak
I placed an online order. Our order was ALL wrong. Ordered 2 turkey clubs. They put no bacon on them. I asked for no tomatoes. They put tomatoes on it. I asked for no mayo but they put that on it anyway. I wanted jalapeño on it but that wasnt added. I don't think they really read what u want on your order. They make it how they want. Very disappointing!
Service: 1
G A.
202 location is terrible!!! never going there again... every experience is bad... they "closed temporarily" today and told me I didn't order a sandwich from there... which I did on the phone and showed them my call. officially done ordering from this store... not even close to the service you get at other Jersey Mikes... this store is not going to make it.
Eric Ware
I order the grilled portobello mushroom swiss sandwich. For some unknown reason the store decided to substitute green bell peppers for banana peppers. This created a disgustingly sweet blend of ingredients. Not to mention the serving size was ridiculously underportioned, only 2/3 of the sandwich was filled with ingredients, the rest was bread. Similar errors have occurred for me in the past. You cannot order online and expect your sandwich to be edible. You must go in person to personally supervise the people making your sandwich to make sure they don't do something crazy. I was not ordering a special request for the sandwich, just the basic recipe as advertised on the website. When prices are so high, $20 for a giant sandwich, how can we afford to have such simple and basic expectations not be met?Vegetarian options: I do not recommend
Atmosphere: 5
Food: 1
Service: 5
Kristine Gusciora
It was a quiet Sunday, no crowd at 10:45 am. The Roast beef sub was soggy from too much oil & vinegar - honestly, didn’t look appetizing at all. Wet roll. No excuses for this. I spent $28. Disappointing. Hence, maybe 3 stars. Won’t go here again.
Atmosphere: 3
Food: 1
Service: 3
Meine B
Got home and saw my order was made wrong. Called back: Employee #1 didn’t know how to resolve the issue, handed call off. Employee #2 said they believe they made or took the order and said they’d get back to me, because they were in the middle of an order. After 10 minutes of being on hold I called back, and Employee#3 said that no one called 10 minutes ago and was on hold. I said I don’t think that’s true because I spoke with 2 individuals. He asked around and said he’d replace the order next time I was in. Took my info.Get your act together.
Atmosphere: 2
Food: 2
Service: 1
Jay Watt
Just relocated fron Colorado to New Jersey and was at peace to be back. Jersey Mikes managed by Ritzs with a team that honored there commitment to GREAT food and service made it good to be back, go Ritzs with Jersey Mikes BRAVO!!! James, Thanks for the GREAT food and service!!!
Entire staff was rude. Took half hour for 4 sandwiches.
Atmosphere: 1
Food: 1
Service: 1
Judi S.
We usually have a great experience at the Raritan Jersey Mikes. I ordered online and picked up as I have done in the past. We ordered extra Mayo on one sandwich. It looked like they dumped a half of a jar of Mayo on it. The sandwich was edible but soggy and we had to take off most of the Mayo. Service is always great in this store. Usually everyone is very friendly and the store is usually very clean.
Jo F
The take-out service is abysmal. Do yourself a favor and skip it if you want an accurate delivery window. It is not the drivers it is poor time management by the store managers. All of my last 11 deliver times promised by the store were late preparing the food by an average of 20-25 minutes.
Atmosphere: 2
Food: 3
Service: 1
Macrina Dolores
Service was alright. Although they skimped on the meat, reminded me of subway.
Atmosphere: 3
Food: 3
Service: 4
Ann Markus
Pick up cheesesteaks from jersey mikes. The were ready on time and were a hit with the
Wrong order, not the first time.Update: I tried them again, did okay for a few orders, then gave me the completely wrong order again. Last time I give them a try. They are completely incompetent .
Their service for online orders is horrific. Any other place puts them through in order with the in store purchases. This place just ignores them. It’ll tell you pickup in 10 mins, you’ll get there 20 minutes later, knowing they’re awful, still not ready. If you think it’s quicker to order online, you better off just going into the store where they don’t pretend you don’t exist.
Atmosphere: 2
Food: 4
Service: 1
Fast and delicious subs. Reasonably
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Club Supreme, Big Kahuna Chicken Cheese Steak, Sandwich, Italian Sub
The food is really good, but really expensive. A large sub costs somewhere around $21. Will you split it between two people? Yes, but that's still a lot of money. Too much.
Atmosphere: 3
Food: 4
Service: 4
Recommended dishes: Sandwich
I placed an online order. Our order was ALL wrong. Ordered 2 turkey clubs. They put no bacon on them. I asked for no tomatoes. They put tomatoes on it. I asked for no mayo but they put that on it anyway. I wanted jalapeño on it but that wasnt added. I don't think they really read what u want on your order. They make it how they want. Very disappointing!
Service: 1
202 location is terrible!!! never going there again... every experience is bad... they "closed temporarily" today and told me I didn't order a sandwich from there... which I did on the phone and showed them my call. officially done ordering from this store... not even close to the service you get at other Jersey Mikes... this store is not going to make it.
I order the grilled portobello mushroom swiss sandwich. For some unknown reason the store decided to substitute green bell peppers for banana peppers. This created a disgustingly sweet blend of ingredients. Not to mention the serving size was ridiculously underportioned, only 2/3 of the sandwich was filled with ingredients, the rest was bread. Similar errors have occurred for me in the past. You cannot order online and expect your sandwich to be edible. You must go in person to personally supervise the people making your sandwich to make sure they don't do something crazy. I was not ordering a special request for the sandwich, just the basic recipe as advertised on the website. When prices are so high, $20 for a giant sandwich, how can we afford to have such simple and basic expectations not be met?Vegetarian options: I do not recommend
Atmosphere: 5
Food: 1
Service: 5
It was a quiet Sunday, no crowd at 10:45 am. The Roast beef sub was soggy from too much oil & vinegar - honestly, didn’t look appetizing at all. Wet roll. No excuses for this. I spent $28. Disappointing. Hence, maybe 3 stars. Won’t go here again.
Atmosphere: 3
Food: 1
Service: 3
Got home and saw my order was made wrong. Called back: Employee #1 didn’t know how to resolve the issue, handed call off. Employee #2 said they believe they made or took the order and said they’d get back to me, because they were in the middle of an order. After 10 minutes of being on hold I called back, and Employee#3 said that no one called 10 minutes ago and was on hold. I said I don’t think that’s true because I spoke with 2 individuals. He asked around and said he’d replace the order next time I was in. Took my info.Get your act together.
Atmosphere: 2
Food: 2
Service: 1
Just relocated fron Colorado to New Jersey and was at peace to be back. Jersey Mikes managed by Ritzs with a team that honored there commitment to GREAT food and service made it good to be back, go Ritzs with Jersey Mikes BRAVO!!! James, Thanks for the GREAT food and service!!!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Chips
Restaurantji Recommends
Entire staff was rude. Took half hour for 4 sandwiches.
Atmosphere: 1
Food: 1
Service: 1
We usually have a great experience at the Raritan Jersey Mikes. I ordered online and picked up as I have done in the past. We ordered extra Mayo on one sandwich. It looked like they dumped a half of a jar of Mayo on it. The sandwich was edible but soggy and we had to take off most of the Mayo. Service is always great in this store. Usually everyone is very friendly and the store is usually very clean.
The take-out service is abysmal. Do yourself a favor and skip it if you want an accurate delivery window. It is not the drivers it is poor time management by the store managers. All of my last 11 deliver times promised by the store were late preparing the food by an average of 20-25 minutes.
Atmosphere: 2
Food: 3
Service: 1
Service was alright. Although they skimped on the meat, reminded me of subway.
Atmosphere: 3
Food: 3
Service: 4
Pick up cheesesteaks from jersey mikes. The were ready on time and were a hit with the
Food: 4
Service: 4
Recommended dishes: Jersey Mike