My friend used a subway gift card and it was accepted, but the transaction amount was too much so she decided to remove her soda from the transaction. The money was used from the subway gift card so we couldn't use it for the rest of the transaction. The person behind the counter would not compensate my friend for the amount used on the card by removing the bacon add on or by giving a free drink that she already paid for. My friend spent an extra $4 because of how the employee decided to handle the situation. This is unacceptable.
Atmosphere: 1
Food: 2
Service: 1
Ben Lammers
My friend used a subway gift card and it was accepted, but the transaction amount was too much so she decided to remove her soda from the transaction. The money was used from the subway gift card so we couldn't use it for the rest of the transaction. The person behind the counter would not compensate my friend for the amount used on the card by removing the bacon add on or by giving a free drink that she already paid for. My friend spent an extra $4 because of how the employee decided to handle the situation. This is unacceptable.
Atmosphere: 1
Food: 2
Service: 1
Sreehariharan M
Vegetarian options: No veggie patties ?
Atmosphere: 3
Food: 2
Service: 4
Recommended dishes: Hash Browns, Veggie Delite
Jessika M
Worst Subway I’ve even been to. The place was dead yet the woman behind the counter was still in a rush to make my sandwiches so much so that she barely toasted them. There was barely any meat on my sandwich I literally felt like I was eating a lettuce sandwich. Never again just go to the one in Parsippany.
Atmosphere: 1
Food: 1
Service: 1
Kevin Smith
They were so rude and they microwaved the meatballs right in front of me for way too long and I will never go to the store again in my
Atmosphere: 1
Food: 1
Service: 1
Bert Holder
I ordered the 12 inch tuna. The toppings were super fresh. The server was attentive and engaging. The store was immaculate, could eat off the floors. Even with a generous tip, the cost was far below Jersey Mikes' overpriced sandwiches. A very healthy lunch option.
Atmosphere: 4
Food: 5
Service: 5
Recommended dishes: Roast Beef
Gabe Towberman
It’s a totally normal Subway. Staff weren’t rude or anything but they will overcharge you.Their signature sandwich The Great Garlic is a rotisserie chicken + bacon + extra cheese sandwich. I didn’t want the extra cheese so I ordered a “custom” sandwich without. They charged me the full price without saying anything.Chicken = 10.89Add bacon = 2.00Total = 12.89They charged me 13.89 because that’s the cost of the specialty, even though I didn’t get extra cheese.I tried to order through the app and they just cancel my order every time.Again the staff wasn’t rude, just a very bad policy.
Atmosphere: 4
Food: 4
Service: 2
Alyssa Virgil
6 inch sandwich is almost 8 dollars and the place smells like nail polish remover. I'm taking my sandwich business elsewhere.
NASTY, RUDE and AGGRESSIVE Lady! Stopped this morning to get 2 footlong subs. The Lady preparing our Sub called us crazy only because we were asking to add extra cheese on our subs. She used abusive language, was very aggressive and held the knife point toward me when we were leaving, I had to call the cops on her as she was been very aggressive while I was there with 2 children. Once I get a police report, I will be contacting corporate!
Kathy S
NASTY AND RUDE. HORRIBLE CUSTOMER SERVICE. DO NOT EAT AT THIS PLACE!!!!! Went to purchase 3 subs because I had a coupon. Man at counter got an attitude and pointed to small sign. I proceed it to call a family member to tell them coupon was not accepted and to confirm what they wanted. No one else was in the store. Man kicked me out and told me to make call in car. I will never return to this place.
Marcy Rattay
Customer service was great!! Family enjoyed their subs!! Highly recommend the Philly cheese steak!
Atmosphere: 5
Food: 5
Service: 5
Jon Focht
Subway has always been one of my family's favorites. They recently re-vamped their menu which in my opinion was more to save money than to offer an improved experience.They removed Ranch dressing (currently the most popular salad dressing in the US) from the menu as well as the grilled chicken. Wow, what a blow. We've literally ordered hundreds of those 12-inch subs but now they're gone. In place of ranch they now offer a plastic-tasting chipotle ranch which makes generic dressings taste gourmet-level. The bliss has left the building.I do have to say that this particular store has always had friendly and professional workers every time I've been. And the bread is still really good. Otherwise, this would have been a 1-star experience. I hope that Subway corporate changes their menu back a bit.
Michael & Reny George
HORRIBLE STORE, RUDE AND UNCOUTH MANAGEMENT.I went into the store today to buy three footlongs because I had a coupon deal.I order three subs and present the coupon and the lady says we don’t accept coupons and points to a tiny sign that a person would need a microscope to read. When I asked her why this was the case she proceeds to tell me ‘no stores in this area accept coupons’ … beyond the idiocy of the rationale , the ‘sandwich artist’ proceeds to throw a temper tantrum because I asked her to explain the policy.When I told her she was getting a negative review, she threw the knife down hastily, and told me she doesn’t care to talk and to get out.AVOID THIS STORE AT ALL COSTS. If you feel like eating a sandwich, GO SOMEWHERE ELSE.
My friend used a subway gift card and it was accepted, but the transaction amount was too much so she decided to remove her soda from the transaction. The money was used from the subway gift card so we couldn't use it for the rest of the transaction. The person behind the counter would not compensate my friend for the amount used on the card by removing the bacon add on or by giving a free drink that she already paid for. My friend spent an extra $4 because of how the employee decided to handle the situation. This is unacceptable.
Atmosphere: 1
Food: 2
Service: 1
My friend used a subway gift card and it was accepted, but the transaction amount was too much so she decided to remove her soda from the transaction. The money was used from the subway gift card so we couldn't use it for the rest of the transaction. The person behind the counter would not compensate my friend for the amount used on the card by removing the bacon add on or by giving a free drink that she already paid for. My friend spent an extra $4 because of how the employee decided to handle the situation. This is unacceptable.
Atmosphere: 1
Food: 2
Service: 1
Vegetarian options: No veggie patties ?
Atmosphere: 3
Food: 2
Service: 4
Recommended dishes: Hash Browns, Veggie Delite
Worst Subway I’ve even been to. The place was dead yet the woman behind the counter was still in a rush to make my sandwiches so much so that she barely toasted them. There was barely any meat on my sandwich I literally felt like I was eating a lettuce sandwich. Never again just go to the one in Parsippany.
Atmosphere: 1
Food: 1
Service: 1
They were so rude and they microwaved the meatballs right in front of me for way too long and I will never go to the store again in my
Atmosphere: 1
Food: 1
Service: 1
I ordered the 12 inch tuna. The toppings were super fresh. The server was attentive and engaging. The store was immaculate, could eat off the floors. Even with a generous tip, the cost was far below Jersey Mikes' overpriced sandwiches. A very healthy lunch option.
Atmosphere: 4
Food: 5
Service: 5
Recommended dishes: Roast Beef
It’s a totally normal Subway. Staff weren’t rude or anything but they will overcharge you.Their signature sandwich The Great Garlic is a rotisserie chicken + bacon + extra cheese sandwich. I didn’t want the extra cheese so I ordered a “custom” sandwich without. They charged me the full price without saying anything.Chicken = 10.89Add bacon = 2.00Total = 12.89They charged me 13.89 because that’s the cost of the specialty, even though I didn’t get extra cheese.I tried to order through the app and they just cancel my order every time.Again the staff wasn’t rude, just a very bad policy.
Atmosphere: 4
Food: 4
Service: 2
6 inch sandwich is almost 8 dollars and the place smells like nail polish remover. I'm taking my sandwich business elsewhere.
Very rude lady
It was awesome I like the food.
Atmosphere: 5
Food: 5
Service: 5
Restaurantji Recommends
NASTY, RUDE and AGGRESSIVE Lady! Stopped this morning to get 2 footlong subs. The Lady preparing our Sub called us crazy only because we were asking to add extra cheese on our subs. She used abusive language, was very aggressive and held the knife point toward me when we were leaving, I had to call the cops on her as she was been very aggressive while I was there with 2 children. Once I get a police report, I will be contacting corporate!
NASTY AND RUDE. HORRIBLE CUSTOMER SERVICE. DO NOT EAT AT THIS PLACE!!!!! Went to purchase 3 subs because I had a coupon. Man at counter got an attitude and pointed to small sign. I proceed it to call a family member to tell them coupon was not accepted and to confirm what they wanted. No one else was in the store. Man kicked me out and told me to make call in car. I will never return to this place.
Customer service was great!! Family enjoyed their subs!! Highly recommend the Philly cheese steak!
Atmosphere: 5
Food: 5
Service: 5
Subway has always been one of my family's favorites. They recently re-vamped their menu which in my opinion was more to save money than to offer an improved experience.They removed Ranch dressing (currently the most popular salad dressing in the US) from the menu as well as the grilled chicken. Wow, what a blow. We've literally ordered hundreds of those 12-inch subs but now they're gone. In place of ranch they now offer a plastic-tasting chipotle ranch which makes generic dressings taste gourmet-level. The bliss has left the building.I do have to say that this particular store has always had friendly and professional workers every time I've been. And the bread is still really good. Otherwise, this would have been a 1-star experience. I hope that Subway corporate changes their menu back a bit.
HORRIBLE STORE, RUDE AND UNCOUTH MANAGEMENT.I went into the store today to buy three footlongs because I had a coupon deal.I order three subs and present the coupon and the lady says we don’t accept coupons and points to a tiny sign that a person would need a microscope to read. When I asked her why this was the case she proceeds to tell me ‘no stores in this area accept coupons’ … beyond the idiocy of the rationale , the ‘sandwich artist’ proceeds to throw a temper tantrum because I asked her to explain the policy.When I told her she was getting a negative review, she threw the knife down hastily, and told me she doesn’t care to talk and to get out.AVOID THIS STORE AT ALL COSTS. If you feel like eating a sandwich, GO SOMEWHERE ELSE.