Asiya was great helping us tourists with great service and the place is very clean next to Marriott hotel in Saddle Brook.
Atmosphere: 5
Food: 5
Service: 5
4real danny
Walked in, 5 people laughing and talking. I was the only one in the store waited at the cashier for a couple minutes. I then get a sausage egg and cheese. Took them approximately 8 minutes , then asked for salt pepper ketchup and they proceed to tell me it’s by the front and I told the women , it is not their if she can get some or just throw it on for me, and nothing. Total of 15 minutes grabbing a sausage egg and cheese.Won’t be coming back here.Get your workers in check.
T K
Given wrong order. I should’ve checked my order before leaving. 2nd time this has happened. I was given a drive through order when I ordered inside. Again, I should’ve checked my order. Don’t think I’ll be returning to this Dunkin’ branch anymore.
Atmosphere: 1
Food: 1
Service: 1
Danny Danny
Seems unorganized. They had to ask what we ordered. I figured they would have it on their screen. They only give 5 pieces for their 6pc hashbrowns. It didn't really matter though since they were the worst hashbrowns from any Dunkin I've been too. Usually at other locations their hashbrowns are great.
Atmosphere: 4
Food: 1
Service: 3
Eva S
Fantastic crew! The weekend team is friendly and
Atmosphere: 5
Food: 5
Service: 5
Lance J
Big oof.
Atmosphere: 2
Food: 4
Service: 2
Jeramy Schiffino
This place is the absolute worse I go to dunkin almost everyday and everytime I go to this one they 98% of the time do a horrible job. The coffees always taste wrong, there is always missing stuff. I live like 2 blocks away but now I drive an extra mile to avoid this place and I have Givin it many tries throughout the years but seems like this is the only chain that cannot get a competent manager or employees that know how to work. Today they had me waiting for about 10 minutes at the drive through window just for hashbrowns and when they finally got it for me I asked for napkins they gave me ketchup then when I said no I need tissues or napkins they had me waiting for another 3 or 4 minutes cause they didn't have right there so I lost my patience and just left. I am completely done with this place.
Atmosphere: 1
Food: 1
Service: 1
Ashley Estevez
Literally disgusting the girl at the window had the worst attitude. She hand us our food i proceeded nicely to ask about my water bottle and she said “ you have to wait i only have to hands “ for 1 i wasn’t in a rush and 2 if she doesn’t like her job she needs to quit even the other employee mouthed to her she didn’t have to answer like that ! Disgusting never going back I’ve been a Dunkin costumer forever never had an issue!
Atmosphere: 1
Food: 1
Service: 1
Michelle Sta.Maria
I usually stop for coffee before work at night between 8:30-9pm. I cannot tell you how depressing the guy sounds when he takes your order through the drive thru. He is so miserable I actually feel bad because you can tell how much he hates his job. Thats not even the problem. I swear every time I order coffee at night out of desperation to stay up at work, my coffee tastes horrendous as if they watered it down when I ask for black or when I ask for milk and basically get a cup full of iced milk. Seems the workers are too lazy to make a fresh pot since its close to closing time perhaps. I had to throw it out the last time. Do not even waste your time and money.
I think they have been getting new staff because there are some days you see 3+ people and it's a bit slow. But still my go to spot :)
Atmosphere: 5
Food: 5
Service: 3
Recommended dishes: Hash Browns, Donuts
George Cruz
just sat there for 30 minutes wasting my time for the second time this week, take my order then never make it.
Atmosphere: 1
Food: 5
Service: 1
Recommended dishes: Hash Browns, Egg and Cheese
Maryam A.
Alex at Dunkin' Donuts is an absolute coffee wizard! Stepping into the store and being greeted by his warm smile and enthusiastic demeanor is a delightful way to start the day. From the very first encounter, it's evident that Alex takes immense pride in his craft, and his passion for making amazing coffee shines through with every cup he serves.Let's talk about the coffee. Oh, my taste buds rejoice every time Alex prepares a cup for me. Whether it's a classic cappuccino, a velvety latte, or a rich espresso, he consistently brews magic into every sip. The flavor is consistently exceptional, and it's clear that Alex pays attention to even the smallest details, ensuring the perfect balance of coffee and milk for a truly heavenly experience.Alex's dedication to providing top-notch service is unparalleled. He effortlessly creates a friendly and welcoming atmosphere, making customers feel valued and appreciated. He has a unique ability to remember regular customers' names, favorite drinks, and even the tiniest customization preferences. This personal touch makes every visit feel special, as if we are catching up with an old friend over a cup of joe.But it's not just about his remarkable memory; Alex's service skills are extraordinary. Even during the busiest hours, he manages to stay calm, composed, and efficient. His workflow is seamless, and he somehow always finds time for a quick chat, spreading positivity throughout the cafe. Watching him work is a masterclass in multitasking, and he handles every order with grace and precision.What sets Alex apart is his genuine passion for making people's days brighter. His charisma and sincerity create an authentic connection with each customer, making the Dunkin' Donuts experience more than just a transaction--it becomes a memorable moment of joy and camaraderie. You can't help but leave the store with a smile on your face, eagerly looking forward to the next visit.Alex embodies the spirit of Dunkin' Donuts and elevates it to another level. His combination of exceptional coffee-making skills and outstanding service makes him an invaluable asset to the store and a true gem for anyone lucky enough to encounter him. Dunkin' Donuts should be proud to have such a shining star in their team.If you're ever in need of a mood lift or a cup of coffee that tastes like pure bliss, head over to Dunkin' Donuts and ask for Alex. Trust me, you won't be disappointed. He's more than just a barista--he's a coffee magician and an ambassador of joy!
Bhargav Gunreddy
When asked about the other drink in the order .. instead of saying it’s coming .. the lady at the window replied saying I only have two hands ..
Food: 3
Service: 2
Linda Dovale
Drive through lady was very rude does not know how to talk to customers just very unprofessional.. and she claimed my husband didn’t say what creamer he wanted when he 100% did tell her. And my iced coffee sucks!!!!
Great drive thru
Atmosphere: 3
Food: 4
Service: 5
Asiya was great helping us tourists with great service and the place is very clean next to Marriott hotel in Saddle Brook.
Atmosphere: 5
Food: 5
Service: 5
Walked in, 5 people laughing and talking. I was the only one in the store waited at the cashier for a couple minutes. I then get a sausage egg and cheese. Took them approximately 8 minutes , then asked for salt pepper ketchup and they proceed to tell me it’s by the front and I told the women , it is not their if she can get some or just throw it on for me, and nothing. Total of 15 minutes grabbing a sausage egg and cheese.Won’t be coming back here.Get your workers in check.
Given wrong order. I should’ve checked my order before leaving. 2nd time this has happened. I was given a drive through order when I ordered inside. Again, I should’ve checked my order. Don’t think I’ll be returning to this Dunkin’ branch anymore.
Atmosphere: 1
Food: 1
Service: 1
Seems unorganized. They had to ask what we ordered. I figured they would have it on their screen. They only give 5 pieces for their 6pc hashbrowns. It didn't really matter though since they were the worst hashbrowns from any Dunkin I've been too. Usually at other locations their hashbrowns are great.
Atmosphere: 4
Food: 1
Service: 3
Fantastic crew! The weekend team is friendly and
Atmosphere: 5
Food: 5
Service: 5
Big oof.
Atmosphere: 2
Food: 4
Service: 2
This place is the absolute worse I go to dunkin almost everyday and everytime I go to this one they 98% of the time do a horrible job. The coffees always taste wrong, there is always missing stuff. I live like 2 blocks away but now I drive an extra mile to avoid this place and I have Givin it many tries throughout the years but seems like this is the only chain that cannot get a competent manager or employees that know how to work. Today they had me waiting for about 10 minutes at the drive through window just for hashbrowns and when they finally got it for me I asked for napkins they gave me ketchup then when I said no I need tissues or napkins they had me waiting for another 3 or 4 minutes cause they didn't have right there so I lost my patience and just left. I am completely done with this place.
Atmosphere: 1
Food: 1
Service: 1
Literally disgusting the girl at the window had the worst attitude. She hand us our food i proceeded nicely to ask about my water bottle and she said “ you have to wait i only have to hands “ for 1 i wasn’t in a rush and 2 if she doesn’t like her job she needs to quit even the other employee mouthed to her she didn’t have to answer like that ! Disgusting never going back I’ve been a Dunkin costumer forever never had an issue!
Atmosphere: 1
Food: 1
Service: 1
I usually stop for coffee before work at night between 8:30-9pm. I cannot tell you how depressing the guy sounds when he takes your order through the drive thru. He is so miserable I actually feel bad because you can tell how much he hates his job. Thats not even the problem. I swear every time I order coffee at night out of desperation to stay up at work, my coffee tastes horrendous as if they watered it down when I ask for black or when I ask for milk and basically get a cup full of iced milk. Seems the workers are too lazy to make a fresh pot since its close to closing time perhaps. I had to throw it out the last time. Do not even waste your time and money.
Atmosphere: 1
Food: 1
Service: 1
Recommended dishes: Iced Macchiato
Restaurantji Recommends
I think they have been getting new staff because there are some days you see 3+ people and it's a bit slow. But still my go to spot :)
Atmosphere: 5
Food: 5
Service: 3
Recommended dishes: Hash Browns, Donuts
just sat there for 30 minutes wasting my time for the second time this week, take my order then never make it.
Atmosphere: 1
Food: 5
Service: 1
Recommended dishes: Hash Browns, Egg and Cheese
Alex at Dunkin' Donuts is an absolute coffee wizard! Stepping into the store and being greeted by his warm smile and enthusiastic demeanor is a delightful way to start the day. From the very first encounter, it's evident that Alex takes immense pride in his craft, and his passion for making amazing coffee shines through with every cup he serves.Let's talk about the coffee. Oh, my taste buds rejoice every time Alex prepares a cup for me. Whether it's a classic cappuccino, a velvety latte, or a rich espresso, he consistently brews magic into every sip. The flavor is consistently exceptional, and it's clear that Alex pays attention to even the smallest details, ensuring the perfect balance of coffee and milk for a truly heavenly experience.Alex's dedication to providing top-notch service is unparalleled. He effortlessly creates a friendly and welcoming atmosphere, making customers feel valued and appreciated. He has a unique ability to remember regular customers' names, favorite drinks, and even the tiniest customization preferences. This personal touch makes every visit feel special, as if we are catching up with an old friend over a cup of joe.But it's not just about his remarkable memory; Alex's service skills are extraordinary. Even during the busiest hours, he manages to stay calm, composed, and efficient. His workflow is seamless, and he somehow always finds time for a quick chat, spreading positivity throughout the cafe. Watching him work is a masterclass in multitasking, and he handles every order with grace and precision.What sets Alex apart is his genuine passion for making people's days brighter. His charisma and sincerity create an authentic connection with each customer, making the Dunkin' Donuts experience more than just a transaction--it becomes a memorable moment of joy and camaraderie. You can't help but leave the store with a smile on your face, eagerly looking forward to the next visit.Alex embodies the spirit of Dunkin' Donuts and elevates it to another level. His combination of exceptional coffee-making skills and outstanding service makes him an invaluable asset to the store and a true gem for anyone lucky enough to encounter him. Dunkin' Donuts should be proud to have such a shining star in their team.If you're ever in need of a mood lift or a cup of coffee that tastes like pure bliss, head over to Dunkin' Donuts and ask for Alex. Trust me, you won't be disappointed. He's more than just a barista--he's a coffee magician and an ambassador of joy!
When asked about the other drink in the order .. instead of saying it’s coming .. the lady at the window replied saying I only have two hands ..
Food: 3
Service: 2
Drive through lady was very rude does not know how to talk to customers just very unprofessional.. and she claimed my husband didn’t say what creamer he wanted when he 100% did tell her. And my iced coffee sucks!!!!
Atmosphere: 1
Food: 1
Service: 1