One staff member was very noisy, could not talk to my friend across the table from me. Youngman who waited on me was most helpful and pleasant.
David Bankes
I was very disappointed in Baskin Robbins. 50 dollars for an ice cream cake ( They said we customize your cake ) Well I asked if they can write Happy Sweet 16 . The nice Lady said No but you can buy some candles . I don't want candles. She said we don't do that. She rang me up told me I'm better off going to ShopRite and get a Carvel cake . Well I should of . After I was rung up I asked for a bag as my cake was quite large and was told we don't give out bags . Wow !!! Next time I will take my business elsewhere. I
Joan D.
All they care about is drive through stood there for 5 minutes while 3 people looked at me and wouldn't make me cup of coffee. One on her cell phone the other 2 doing drive through. Rude people very rude will NEVER STEP FOOT BACK INTO THAT LOCATION EVER!!!!
Robin F
Milkshakes are all milk. Hardly any ice cream. Might as well been chocolate milk. Not worth $6.
Michael G.
I've been to this dunkin multiple times recently. Hoping that each time will be better but it doesn't seem to be true. I went here Sunday night and waited at the drive thru speaker for 20 minutes and never got helped. Come to find out the drive thru worker was at the pick up window, talking to someone the whole time while not serving me. I left and won't be back. The worker had blonde hair and she just ignored me. I'll take my money elsewhere!
Tara Tizzio
I’ve been trying to place an order for a cake for my mom’s birthday. When I go to the website to order it gives me an error message and tells me to call the store directly. No one answers the store phone so I can place the order. I’d do it in person but I’m calling from NY to pick up on the way to my mother’s house.
Tara Magas
I’ve been trying to place an order for a cake for my mom’s birthday. When I go to the website to order it gives me an error message and tells me to call the store directly. No one answers the store phone so I can place the order. I’d do it in person but I’m calling from NY to pick up on the way to my mother’s house.
Nunz
Everything I ordered was messed up. I usually don’t have an issue when employees make mistakes, everyone does it, but everything was messed up. I asked for a medium french vanilla iced coffee and It had no french vanilla in it, so I gave it back and they put more pumps in it. I also ordered a jelly donut and I didn't get it. I THEN ordered a pancake bacon wrap, and I received just a regular wrap. My friend ordered a bacon egg and cheese on a croissant, and the croissant was burnt to a crisp. The hash browns that we received were also burnt. I understand that mistakes are made, but this is just unacceptable. The employees obviously don’t care and the manager or the boss of the place should have a long chat with their employees that they hired. I am completely disappointed with this dunkin and I will not be going back.
Ronald Regen
It was a Dunkin Donuts. The donuts were small, dry and seemed old.
Amaya V.
This location is horrible! The manager is disrespectful to all the employees! Everytime I go into this location I witness the manager brooke yelling or assaulting employees. The employees here are very young still in high school and they take advantage of all of them. This location is run HORRIBLY! I'm disgusted everytime.
Happy to see that there is still a Baskin Robbins in Toms River on route 37… The young man who served us was very polite very accommodating, told us about the app… Looking forward to enjoying my pralines and cream. But again the young man made our brief encounter very enjoyable!...
AURORA Pie
Didn't have cotton candy ice cream like it said online very disappointing
Jr Mendoza
we use to have 2 baskin robbins in jackson and for some reason they are no longer working with dunkin donuts.. so ive been comming to this store to get my fixed and friends for a drink called "mocha capucino blast".. this is not a cheap drink and i sometimes get 4 medium of these a day for me and my co workers 4 days a week and its not cheap. my only complain is they seem to always run out of these drinks more often than any store ive been going to bfore. i get that it takes awhile to make these and im willing to wait no question its that good.. so upper management if your reading this ? alot of people buy this drink and its your high end drink and cost alot of money so if you can keep your inventory running well to maintain this drink youd be really doing well with your profit.. other than that the staff morning till late is always great in this branch.. thanks guys..
Carol Rizzo
Went to Dunkin. The donuts are smaller n more expensive.
Dave Eames
The Jamoica almond fudge can not be gotten here, only a tasteless Jamoica. For as many people that work there the service is slow at best. My recommendation is, find a different place.
One staff member was very noisy, could not talk to my friend across the table from me. Youngman who waited on me was most helpful and pleasant.
I was very disappointed in Baskin Robbins. 50 dollars for an ice cream cake ( They said we customize your cake ) Well I asked if they can write Happy Sweet 16 . The nice Lady said No but you can buy some candles . I don't want candles. She said we don't do that. She rang me up told me I'm better off going to ShopRite and get a Carvel cake . Well I should of . After I was rung up I asked for a bag as my cake was quite large and was told we don't give out bags . Wow !!! Next time I will take my business elsewhere. I
All they care about is drive through stood there for 5 minutes while 3 people looked at me and wouldn't make me cup of coffee. One on her cell phone the other 2 doing drive through. Rude people very rude will NEVER STEP FOOT BACK INTO THAT LOCATION EVER!!!!
Milkshakes are all milk. Hardly any ice cream. Might as well been chocolate milk. Not worth $6.
I've been to this dunkin multiple times recently. Hoping that each time will be better but it doesn't seem to be true. I went here Sunday night and waited at the drive thru speaker for 20 minutes and never got helped. Come to find out the drive thru worker was at the pick up window, talking to someone the whole time while not serving me. I left and won't be back. The worker had blonde hair and she just ignored me. I'll take my money elsewhere!
I’ve been trying to place an order for a cake for my mom’s birthday. When I go to the website to order it gives me an error message and tells me to call the store directly. No one answers the store phone so I can place the order. I’d do it in person but I’m calling from NY to pick up on the way to my mother’s house.
I’ve been trying to place an order for a cake for my mom’s birthday. When I go to the website to order it gives me an error message and tells me to call the store directly. No one answers the store phone so I can place the order. I’d do it in person but I’m calling from NY to pick up on the way to my mother’s house.
Everything I ordered was messed up. I usually don’t have an issue when employees make mistakes, everyone does it, but everything was messed up. I asked for a medium french vanilla iced coffee and It had no french vanilla in it, so I gave it back and they put more pumps in it. I also ordered a jelly donut and I didn't get it. I THEN ordered a pancake bacon wrap, and I received just a regular wrap. My friend ordered a bacon egg and cheese on a croissant, and the croissant was burnt to a crisp. The hash browns that we received were also burnt. I understand that mistakes are made, but this is just unacceptable. The employees obviously don’t care and the manager or the boss of the place should have a long chat with their employees that they hired. I am completely disappointed with this dunkin and I will not be going back.
It was a Dunkin Donuts. The donuts were small, dry and seemed old.
This location is horrible! The manager is disrespectful to all the employees! Everytime I go into this location I witness the manager brooke yelling or assaulting employees. The employees here are very young still in high school and they take advantage of all of them. This location is run HORRIBLY! I'm disgusted everytime.
Restaurantji Recommends
Happy to see that there is still a Baskin Robbins in Toms River on route 37… The young man who served us was very polite very accommodating, told us about the app… Looking forward to enjoying my pralines and cream. But again the young man made our brief encounter very enjoyable!...
Didn't have cotton candy ice cream like it said online very disappointing
we use to have 2 baskin robbins in jackson and for some reason they are no longer working with dunkin donuts.. so ive been comming to this store to get my fixed and friends for a drink called "mocha capucino blast".. this is not a cheap drink and i sometimes get 4 medium of these a day for me and my co workers 4 days a week and its not cheap. my only complain is they seem to always run out of these drinks more often than any store ive been going to bfore. i get that it takes awhile to make these and im willing to wait no question its that good.. so upper management if your reading this ? alot of people buy this drink and its your high end drink and cost alot of money so if you can keep your inventory running well to maintain this drink youd be really doing well with your profit.. other than that the staff morning till late is always great in this branch.. thanks guys..
Went to Dunkin. The donuts are smaller n more expensive.
The Jamoica almond fudge can not be gotten here, only a tasteless Jamoica. For as many people that work there the service is slow at best. My recommendation is, find a different place.