Dunkin'

1245 Lakewood Rd, NJ-166, Toms River
(732) 286-3635

Recent Reviews

Gary Barbetta

Jessie makes the best Iced Cold Brew and Egg Sandwich ?

Atmosphere: 3

Food: 3

Service: 5

Derek Raimann

I’m going through a rough transition seeking housing and this location has been a blessing to me. Friendly atmosphere, plenty of outlets to charge devices, including USB ports if you only have cables to charge with. It was clean and had great lighting for a bookworm like me…I’m hypersensitive to light and it was perfect here. I know people tend to leave complaints over small things and mix ups, that can happen anywhere. Their friendly service served me exactly what I wanted and the cappuchino and Boston Cream donut were amazing. A great start to my day, runnin’ on Dunkin’!!!!!!!

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Sausage Egg and Cheese, Bagels, Donuts

Michele Morey

Great

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Iced Latte

Leilani Langone

Today I went through the drive thru at this Dunkin location. To preface I was a regular customer at this location and usually order the same thing ever time. Today I went through the drive thru and ordered a plain bagel with butter. Again this is something I order regularly. I ate the first half of the bagel, and as I went to eat the other half, I noticed MOLD in the bagel?!?! I immediately felt sick as I already ate the other half where there could have been even more!! I brought the half back to the store, and the employee claimed “it isn’t mold, it is the holes from the bread.” And that “ if it was mold it could be green.” She completely dismissed my concern, as if I didn’t just physically show her the moldy bagel. I did not cause a scene as I am not that type of consumer, however customer service was called. Y’all should definitely reconsider your business at this location as the employees don’t seem to care about quality control or customer concerns!!

Atmosphere: 2

Food: 1

Service: 1

M Jiang

Very not tasty coffee. False advertisement. 1.90 donut is not a dollar donut. Some flies and bugs. Don’t recommend. Donut is okay. Service is meh.

Tiffany Perri

Horrible service here. Close to my job . Nice people but you'll have 12 people talking in the back while 1 person's busting their butt up front.What got me to even write this Review is the fact that I order a latte Every Day on my break, and today was 2nd time I paid for an 'extra shot of espresso' and have Not gotten it!What kind of an employee doesn't add the shot after they charge me?two times.The customer service is just not good.

Atmosphere: 3

Food: 3

Service: 2

Recommended dishes: Iced Latte, Muffins

Dianne M.

Food is typical Dunkin' Donuts. Service is horrendous. The children they have working there have no consideration, no work ethic and are very rude.

Jason Pellegrino

I have to say, The staff was extremely pleasant and the service was excellent. The donuts themselves were fresh. What else can you ask for. Definitely five stars for a dunkin' donuts because I can't say the same for all of them. However, I can say that of this one.

Atmosphere: 5

Food: 5

Service: 5

Eduard Vega

Kids working ethics are so poor they have no work ethic they need to focus more on customer serviceKid-friendliness: Kids love donutsParking: You can park right in from or use drive-thruWheelchair accessibility: There is a wheelchair ramp

Food: 5

Service: 1

Recommended dishes: Iced Latte, Donuts, Dunkin

Brenda M.

Food was awful service was terrible never go there again ... very rude workers manager not nice they better rehire all new staff place was not to clean ..

Richard Cuoco

Employees are nice. Order was correct and fast.

Atmosphere: 4

Food: 5

Service: 5

Recommended dishes: Sausage Egg and Cheese, Hash Browns, Bacon Egg and Cheese, Wake

Orlando La Santa

They actually had a glass case with their muffins, never looked so good. Also saw a wild turkey in the lot, too funny.

Atmosphere: 5

Food: 5

Service: 5

Ahmet Selcuk Can

If you walk-in you are ignored. They serve first to drive-through. If you walk-in the attendant does not take credit card and asks you to place your order from self-service kiosk.

Mikaela Burns

I went to this location about 10 minutes ago . The manger (I think anyways) was very rude and rushed my order and told me “to come on and hurry up”. This isn’t the first time I’ve had a issue with him and I never have problems at this location. Very rude and port customer service.

Στανροσ Νιφλησ Νιφλισ

Absolutely the worst service I've ever gotten from a dunkin donuts. I asked for a large ice coffee with cream and caramel syrup and no ice, lady makes me an ice coffee with cream and sugar with ice. She's obviously getting high. And when I walked back inside to get a side of caramel she starts laughing with all the other co workers like they did it on purpose and it was funny. I also tried to order 3 sandwiches and the lady says we only have plain bagels. Will never go here again.

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