I never write reviews for fast-food chain restaurants unless my experience is horrible. If I could give this chipotle location 0 stars I would. The service here was absolutely disgusting.I had ordered one singular burrito today. I am not sure why the manager started making two, but I didn't comment on it as I assumed she was completing an online order or an order for the drive thru. She never once confirmed that I wanted two burritos, and had never asked me if I had wanted different proteins/beans/rice, etc. When I got to the cashier, he charged me for two burritos and that is when I told him that I never ordered two.The manager who made my food overheard and instead of her apologizing for her mistake, she began to talk badly about me to her coworkers and to other costumers who were next to me. Her other coworkers then began to talk badly about me as well. I then told her that it was very inappropriate for her to be making such rude comments when all she needed to do was talk to me directly. I felt very ganged up on and very uncomfortable. She laughed at me, talked to in a very ill-mannered tone, and constantly rolled her eyes as well.Normally, I don't pay attention to such rude people and don't give them the time of day, but this really rubbed me the wrong way. I had went back into the store moments later with my mother and proceeded to talk to the manager. The manager rolled her eyes at my mother, laughed, and made very inappropriate comments towards my mother. For a manager to be acting that way towards a customer is revolting.I WILL BE REPORTING THIS MANAGER TO COOPERATE.
Atmosphere: 1
Food: 1
Service: 1
Recommended dishes: Burrito Bowl
Joseph Colombo
Funny I've read reviews for five ot these stores in my area, they have all the same complaints. Looks like this is there history, bad service,no food,no customer curiosity. I guess I'll pass on trying out this eattery. It's sad cause they make look so inviting on the commercials.
Atmosphere: 1
Food: 1
Service: 1
Scott Williams
Burrito shells
Atmosphere: 3
Food: 2
Service: 4
Joel Mercado
The food is great, the employees not so much at this specific location. Got my order wrong and didn’t want to fix it - despite me offering to pay for the difference.
Atmosphere: 1
Food: 5
Service: 1
Recommended dishes: Bowl
John Llemos
Great taste, snappy service, clean and conveniently along Rt 22 east.
Atmosphere: 5
Food: 5
Service: 5
SRIV THEFOUR
Food was OK, Service better but cleanliness is desired a tad bit more, more frequently I should say, of common areas, seeing that the place is right on Rt 28 & not that busy-busy.
Atmosphere: 3
Food: 5
Service: 4
Recommended dishes: Burrito Bowl
vincent trzeciak
This one's good sometimes. If it's slow they hook you up with more meet. It's usually never busy
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Bowl
Vicente Ricardo Becerra Quispe
Delicious foods, you can make your dish with the mix you
Atmosphere: 4
Food: 4
Service: 4
Michael Decker
The food is always very good and consistent from there. It's never messed up or foul tasting. It's convenient to order from here while working in the area. There is hardly ever a long line and the food is always fresh.
Atmosphere: 3
Food: 5
Service: 5
Steve McGlone
They forgot my vegetables in my veggie bowl the beans were very
Chipotle is slippin. Too expensive and not worth it.
Atmosphere: 2
Food: 3
Service: 2
L M
Food is good. Portions are very minimal.
Emanuelly Souza
Why is it so absolutely difficult for the manager of this store to hire friendly staff? I have yet to come in and be treated nicely. Awful awful customer service.
Atmosphere: 1
Food: 2
Service: 1
Winifred Cardona
Don’t forget to always use your points. It helps to get free items once in a while you just gotta tell the person that’s getting your food to add a little extra rice a little extra meat sometimes they just do one spoonful like a large one.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Burrito Bowl, Bowl, Guacamole
CAthy L.
I ordered a chicken bowl. The chicken and beans were sooo salty! Please cut down on the salt. Also food was burnt! Burnt pieces are in the photo. I won't be back.
I never write reviews for fast-food chain restaurants unless my experience is horrible. If I could give this chipotle location 0 stars I would. The service here was absolutely disgusting.I had ordered one singular burrito today. I am not sure why the manager started making two, but I didn't comment on it as I assumed she was completing an online order or an order for the drive thru. She never once confirmed that I wanted two burritos, and had never asked me if I had wanted different proteins/beans/rice, etc. When I got to the cashier, he charged me for two burritos and that is when I told him that I never ordered two.The manager who made my food overheard and instead of her apologizing for her mistake, she began to talk badly about me to her coworkers and to other costumers who were next to me. Her other coworkers then began to talk badly about me as well. I then told her that it was very inappropriate for her to be making such rude comments when all she needed to do was talk to me directly. I felt very ganged up on and very uncomfortable. She laughed at me, talked to in a very ill-mannered tone, and constantly rolled her eyes as well.Normally, I don't pay attention to such rude people and don't give them the time of day, but this really rubbed me the wrong way. I had went back into the store moments later with my mother and proceeded to talk to the manager. The manager rolled her eyes at my mother, laughed, and made very inappropriate comments towards my mother. For a manager to be acting that way towards a customer is revolting.I WILL BE REPORTING THIS MANAGER TO COOPERATE.
Atmosphere: 1
Food: 1
Service: 1
Recommended dishes: Burrito Bowl
Funny I've read reviews for five ot these stores in my area, they have all the same complaints. Looks like this is there history, bad service,no food,no customer curiosity. I guess I'll pass on trying out this eattery. It's sad cause they make look so inviting on the commercials.
Atmosphere: 1
Food: 1
Service: 1
Burrito shells
Atmosphere: 3
Food: 2
Service: 4
The food is great, the employees not so much at this specific location. Got my order wrong and didn’t want to fix it - despite me offering to pay for the difference.
Atmosphere: 1
Food: 5
Service: 1
Recommended dishes: Bowl
Great taste, snappy service, clean and conveniently along Rt 22 east.
Atmosphere: 5
Food: 5
Service: 5
Food was OK, Service better but cleanliness is desired a tad bit more, more frequently I should say, of common areas, seeing that the place is right on Rt 28 & not that busy-busy.
Atmosphere: 3
Food: 5
Service: 4
Recommended dishes: Burrito Bowl
This one's good sometimes. If it's slow they hook you up with more meet. It's usually never busy
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Bowl
Delicious foods, you can make your dish with the mix you
Atmosphere: 4
Food: 4
Service: 4
The food is always very good and consistent from there. It's never messed up or foul tasting. It's convenient to order from here while working in the area. There is hardly ever a long line and the food is always fresh.
Atmosphere: 3
Food: 5
Service: 5
They forgot my vegetables in my veggie bowl the beans were very
Atmosphere: 2
Food: 2
Service: 2
Restaurantji Recommends
Chipotle is slippin. Too expensive and not worth it.
Atmosphere: 2
Food: 3
Service: 2
Food is good. Portions are very minimal.
Why is it so absolutely difficult for the manager of this store to hire friendly staff? I have yet to come in and be treated nicely. Awful awful customer service.
Atmosphere: 1
Food: 2
Service: 1
Don’t forget to always use your points. It helps to get free items once in a while you just gotta tell the person that’s getting your food to add a little extra rice a little extra meat sometimes they just do one spoonful like a large one.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Burrito Bowl, Bowl, Guacamole
I ordered a chicken bowl. The chicken and beans were sooo salty! Please cut down on the salt. Also food was burnt! Burnt pieces are in the photo. I won't be back.