McDonald's

5400 Bergenline Ave, West New York
(201) 205-1242

Recent Reviews

Caterin Castillo

I lost my appetite!!!! Had an horrible experience here since they upgraded the place. I normally like going to the tablets they have available but my grandmother who doesn’t know how to use it wanted to go to the register the lady was nice at first. But had a problem at then end without even charging my grandmother for the balance she wants to give an attitude cause my sibling with special needs asked for cherry smoothie, not a cherry slushy isn’t of saying we don’t have cherry smoothie but strawberry the lady who service us had a very nasty tone we even apologized for the mixup but still want to make it complicated even when she hasn’t charged us yet. Someone else had to come in cause the girl was very unpleasant that we asked for the smoothie we didn’t say slushy isn’t of letting us know what kind of smoothie they have she wants to still force us to buy the slushy even when we explain and apologize in the process we still haven’t even paid yet.

Atmosphere: 2

Food: 3

Service: 1

Edwin F Fernandez

Can never complain about the food, it’s great. But this is an establishment where you eat, drink and enjoy the food you have paid for. I can’t come to comprehend how you “close” a bathroom because you don’t desire to clean it again, after you cleaned it. I want to question management, whose name I don’t know what is, but denied me the entrance to the bathroom.The New Jersey code: Code § 8:24-6.6 - Toilet facilities. Clearly states that you are to provide the use of bathrooms. I suggest management to look over this code.

Atmosphere: 3

Food: 5

Service: 1

layla djoudi

Do not order from this mcdonald’s, they lost my order from the online app and refused to make it immediately after i had been waiting for over half an hour. After they finally remade it they messed up my order and i had to get it fixed with took an additional 10 minutes. I was on a time limit and i was late because of mcdonald’s. I paid 20 dollars for my food and it wasn’t even good the food was not warm and it tasted flavorless. I know that I shouldn’t except much when ordering but this is just outrageous. This is the first and last time I am ordering from this mcdonald’s.

Atmosphere: 1

Food: 1

Service: 1

Ricardo Cruz

The worst experience I had, terrible service. They give me a number and tell me they will bring my food to the table 25 minutes late I ask for my food. They had it like UBER. When I opened the happy me al. No juice or toy. I saw the manager's face again. They didn't even offer an apology, it's a shame I paid 35 dollars for this. IM not coming back anymore.

Atmosphere: 2

Food: 2

Service: 1

Ana Arroyo

Excellent service ❤️

Atmosphere: 5

Food: 5

Service: 5

John Morales

Great service, and wonderful staff.

Atmosphere: 5

Food: 5

Service: 5

Frank C

Nice place to come with the fam and it's very clean and a indoor park for the

Atmosphere: 5

Food: 4

Service: 5

Jay Truth

Food isn't that good plus is small and overpacked and parking is

Atmosphere: 5

Food: 3

Service: 5

Recommended dishes: Sandwich

Rosa zayas

Excellent ? to reward my girl from time to time ? ?

Atmosphere: 5

Food: 5

Service: 5

Petia Lazarova

I checked in 15 minutes before I get there pick up order not ready 20 minutes

Service: 1

Ren Amamiya

Amazingly

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Sausage Sandwich and Hash Brown

Mirianzw23 Ramos

Very bad customer service, orders take a long time and they are done. I ordered two frape and they gave them to me half a glass and the cream was already melting and some nugget that I ordered for half an hour waiting for those three things the supervisor doesn't even pay attention to them complaints just gossiping with the potato guy instead of doing his job

Atmosphere: 3

Food: 1

Service: 1

FRANCO FIORE RAMOS

Terrible service, my order took more than 25 minutes and orders came out that were later lost before mine, even though I told them at the checkout, the manager Nancy was better off talking to the others and checking her phone,and it didn't solve anything and they gave me the coffees half full and all shaken

Atmosphere: 2

Food: 1

Service: 1

Jose Perez

Eating occasionally is good here at McDonald'

Food: 5

Aaron Quinche

this place is great good food the workers are nice and it’s really

Atmosphere: 5

Food: 5

Service: 5

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