Papa Johns Pizza

263 Main St, West Orange
(973) 243-2525

Recent Reviews

Tai m

Do NOT ORDER FROM HERE. Manager can barely speak English and was so rude I asked them to be sure my pizza ordered from Uber was secured with a sticker he said we don’t care and don’t have stickers.. don’t order from here waste of time

INfu Dave

Never order from this pizzeria the food is not good and the customer service is beyond anything I could imagine.The staff is very unfriendly, and the food is absolutely disgusting .

Atmosphere: 1

Food: 1

Service: 1

ReddySwift

The food there is as good as

Atmosphere: 4

Food: 4

Service: 5

Recommended dishes: Pepperoni Pizza, Barbeque Wings

Marc Anthony

Went to redeem my HARD EARNED papa John’s points for a free pizza at this location, and they canceled my order. And when I complained to the front counter worker, he threatened to call the police on me. AVOID THIS PLACE AT ALL

Atmosphere: 1

Food: 1

Service: 1

Meral Guzel

Ordered pizza from West Orange NJ. After 1 hr we realized the order was make as takeover and not delivery. After this is corrected by phone, I was told the driver left. It was a 10 mn drive and we received our cold pizza after 50mn. Overall struggle close to 2hrs t get one pizza!!!!

Food: 1

Service: 1

Maximiliano Rodriguez

Very good pizza better than the Pizza Hut that's close to it and

Atmosphere: 5

Food: 5

Service: 5

Odessa Lambert

The most disgusting pizza I’ve ever had the displeasure of having….thats literally all I can about my order. Absolutely

Food: 1

Barbara Alsieux

I always was treated excellent by the staff & the owner was the best.

Food: 5

Service: 5

Recommended dishes: Pepperoni Pizza

moe moe

Lady on Iphone personal call and telling customer to wait ?‍♂️

corry countryman

Everything tasted disgusting, old, and flavorless. It was like they threw the end of day scraps into a slop for someone to eat. Don't give the food from this place to ANYONE, even if they're homeless, needy, or hungry. I think I'm going to be sick... ? ? ?

Food: 1

Kendra Latimer

The delivery driver lied about being outside, then went missing for 20 minutes and turned his phone off. When he finally arrived he didn’t apologize, just took the money and left. When I called the store to inform them of what happened, the woman named Bebe laughed and said, “what do you want me to do? I didn’t do anything to you”. I said at least an apology. She laughed again then hung up. When I called back she said for me to not call back because other customers were trying to order. I asked for the manager and she said “he’s not here, he went to the bank”. Then hung up on me AGAIN. I called two more times, they just let the phone ring. Ten calls later, a man picks up the phone. I asked if he was the manager and he said “no, he will be here tonight”. I informed him that the woman named Bebe said he was just going to the bank. He said “no, no, he’s not coming back until tonight”. He hung up again. No one ever called me back! Highly disappointed, highly disrespectful, highly unprofessional. People should not be allowed to treat others like garbage, especially when it’s regarding food or money.

Atmosphere: 1

Food: 1

Service: 1

laith Backdrop decor

Austin tol me they dot deliver and they are only 3 miles away on 98 gordon road.

Fiona Ricketts

I was told that the delivery would take 45 minutes which it takes hour call back to and the customer service rep was very rude telling me that she doesn’t have control over the driver. Which all she could have done was just say that the driver is running late .

sam hachani

No complaints at all and great customer service always.

James Grier

Friendly, fast service, good

Atmosphere: 3

Food: 4

Service: 5

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