Took 25 minutes to get our drinks... And it was bottled beer ..
Atmosphere: 2
Food: 1
Service: 1
krystie fulton
1 star is only because this went out of business and Google asked me to review my experience. It's now the Water's Edge which was great.
Sue S
The upstairs deck had the atmosphere. Downstairs is okay.
Atmosphere: 5
Food: 5
Service: 5
Bill Mac
Always a great time there always a give star.. But needs to change the name of the Icehouse to the current name The Waterfront which is the new name of this
Atmosphere: 5
Food: 5
Service: 5
Susan Sullivan-Lyons
The upstairs deck had the atmosphere. Downstairs is okay.
Atmosphere: 5
Food: 5
Service: 5
Roy & Carmen velez
Worst dining experience ever!! Staff was rude and food was terrible. Steak & potatoes overcooked and veggies undercooked and brought back after microwaving them ?.. Save your money this was the worst restaurant i have ever been to during my visit to NJ last week!!worse was how nasty and rude the Mgr and another staff member Jeanette or janet was. Spend your hard earned money where you will actually enjoy the food atmosphere and customer service!!
Ben Melone
Will preface this review that our party of 7, have just left the restaurant on a Thursday evening. Our party consisted of 4 adults, 3 children. 1 child ordered an adult meal, 1 child had a burger 1 did not eat at all. Prior to arriving to the restaurant, we called to make a 730p “reservation”. Arriving at 725p, we were told there would be an additional 20-30 min wait and there was a bar available on the rooftop, not a big deal, upstairs we go, chat with the extremely friendly bartender ask for his recommendation which was “any crush, they are great”. He was right, blueberry/lemon crush was good.After waiting slightly over 30 mins( again not a huge deal, we understand we are at the shore during peak season and majority of our party has been in the food business for multiple years). We are seated by the bartender, greeted by our server Bridget, with paper menu and specials menu(understood during current circumstances). Then reviewing the menu we order apps, salad and entrees at once and a bottle of wine off the specials menu(Rose) We chose to order for appetizers wings, bacon wrapped scallops, bang bang shrimp. All ended up being the highlights of the meal (remember this!) Before the apps drop, our 3 Caesar salads and 1 wedge salad were delivered which were all delicious and met expectations.After salads and apps were done, plates were cleared and shortly after that, our server stopped over and informed us that the kitchen was behind and had a full board of tickets. Bridget was kind enough to offer drinks on them, if we wanted. We took her up on one glass of pinoNow..the kicker...after waiting and extended period of time for the entrees, we were greeted with 1 scallops entree, 1 burger and fries, and 4 fillets(2 mid rare, 2 mid) with hericot vert and baked potato. All entrees arrived with the baked potato still wrapped in aluminum foil( seriously?? $28 entree with the starch still in foil?? Even Applebee’s takes the potato out) The scallops and burger were good, the 4 fillets, not so much. Presentation side( side showing to the customer/us, was barley cooked) The other side of each filet was severely “seared”(burned) most likely the “chef” used a flattop because there were zero grill marks present.Bridget comes back to check on us, we inform her of the poorly prepared meat. She says let me go tell my Manager. She comes back to the table asking for our steaks, for her to bring back to the kitchen.Out comes the enraged “owner” with an utterly poor excuse, that preparation of the meat was “how they do it” and correct to their specification. These steaks were burnt..flat out..Bridget then brings our bill with $32 removed( $8 off per plate of filet), all plates we ate the baked potato and green beans, but seemed extremely unfair and unreasonable to pay $20 each for veg and starch. We then asked to speak to the owner once again, and was informed that she was too busy and the $32 modification was “the best they can do” and that if we wanted to speak to the owner again we would have to meet her downstairs because she was pre-disposed with another issue.We left Bridget 20% gratuity of the original bill, actually handed it to her to ensure she got it, and took the check book and bill downstairs to speak to the owner as directed. We walked down, to a locked door, then walked around to the front door to find Bridget there again with a new bill with all the steaks taken off.I and we are certainly supportive of local businesses, local chefs and anyone moving the needle on food trends, this may have been an off night for the kitchen birgade which certainly happens, we have all been in the weeds before, but honestly, the restaurant was at less than 50% capacityAs for the owner, I know or she probably knew we are vacationing, but in today’s world being hospitable in the hospitality industry is the key to successRespectfully written2nd time Google reviewer
Dave B.
Wow - Have been to this family owned restaurant many times during the summer for both takeout and dining in - Reason why is that it's incredibly consistent visit after visit - Latest visit we started with the wedge salads - For entrees we had the Pork Chop which my girl absolutely loves from here- We eat out frequently and this is her go to place for a Chop. I had the Fresh broiled flounder that was delicious as well and a piece of homemade Carmel cheesecake to top it off. Service was top notch. Only open a few more weekends - Easy to make reservations right on the website. Be kind - this is a crazy time for eateries.
Pleasantly surprised - get the Pork Charles, best in the city. The rooftop is the place to be.
Eduardo Oceguera
Totally saved my night. Ice had 15min wait and the food was the best. The service was top notch. The price was also good. Wife and I on vaca tried 2 other places that night. Both had 1.5 hrs wait and were not worth 30min wait. Sometimes its the places you stumble on that make it happen.
carmen velez
Worst dining experience ever!! Staff was rude and food was terrible. Steak & potatoes overcooked and veggies undercooked and brought back after microwaving them ?.. Save your money this was the worst restaurant i have ever been to during my visit to NJ last week!!worse was how nasty and rude the Mgr and another staff member Jeanette or janet was. Spend your hard earned money where you will actually enjoy the food atmosphere and customer service!!
Dean Laforgia
Surprisingly great food for down the shore! Filet mignon was excellent and loved the crab and corn chowder
JOE FLEMING
Nice place to eat. Good food and service. Giant windows open in front so you can eat inside.
Now known as waterfront
Great food and
Atmosphere: 5
Food: 5
Service: 5
Took 25 minutes to get our drinks... And it was bottled beer ..
Atmosphere: 2
Food: 1
Service: 1
1 star is only because this went out of business and Google asked me to review my experience. It's now the Water's Edge which was great.
The upstairs deck had the atmosphere. Downstairs is okay.
Atmosphere: 5
Food: 5
Service: 5
Always a great time there always a give star.. But needs to change the name of the Icehouse to the current name The Waterfront which is the new name of this
Atmosphere: 5
Food: 5
Service: 5
The upstairs deck had the atmosphere. Downstairs is okay.
Atmosphere: 5
Food: 5
Service: 5
Worst dining experience ever!! Staff was rude and food was terrible. Steak & potatoes overcooked and veggies undercooked and brought back after microwaving them ?.. Save your money this was the worst restaurant i have ever been to during my visit to NJ last week!!worse was how nasty and rude the Mgr and another staff member Jeanette or janet was. Spend your hard earned money where you will actually enjoy the food atmosphere and customer service!!
Will preface this review that our party of 7, have just left the restaurant on a Thursday evening. Our party consisted of 4 adults, 3 children. 1 child ordered an adult meal, 1 child had a burger 1 did not eat at all. Prior to arriving to the restaurant, we called to make a 730p “reservation”. Arriving at 725p, we were told there would be an additional 20-30 min wait and there was a bar available on the rooftop, not a big deal, upstairs we go, chat with the extremely friendly bartender ask for his recommendation which was “any crush, they are great”. He was right, blueberry/lemon crush was good.After waiting slightly over 30 mins( again not a huge deal, we understand we are at the shore during peak season and majority of our party has been in the food business for multiple years). We are seated by the bartender, greeted by our server Bridget, with paper menu and specials menu(understood during current circumstances). Then reviewing the menu we order apps, salad and entrees at once and a bottle of wine off the specials menu(Rose) We chose to order for appetizers wings, bacon wrapped scallops, bang bang shrimp. All ended up being the highlights of the meal (remember this!) Before the apps drop, our 3 Caesar salads and 1 wedge salad were delivered which were all delicious and met expectations.After salads and apps were done, plates were cleared and shortly after that, our server stopped over and informed us that the kitchen was behind and had a full board of tickets. Bridget was kind enough to offer drinks on them, if we wanted. We took her up on one glass of pinoNow..the kicker...after waiting and extended period of time for the entrees, we were greeted with 1 scallops entree, 1 burger and fries, and 4 fillets(2 mid rare, 2 mid) with hericot vert and baked potato. All entrees arrived with the baked potato still wrapped in aluminum foil( seriously?? $28 entree with the starch still in foil?? Even Applebee’s takes the potato out) The scallops and burger were good, the 4 fillets, not so much. Presentation side( side showing to the customer/us, was barley cooked) The other side of each filet was severely “seared”(burned) most likely the “chef” used a flattop because there were zero grill marks present.Bridget comes back to check on us, we inform her of the poorly prepared meat. She says let me go tell my Manager. She comes back to the table asking for our steaks, for her to bring back to the kitchen.Out comes the enraged “owner” with an utterly poor excuse, that preparation of the meat was “how they do it” and correct to their specification. These steaks were burnt..flat out..Bridget then brings our bill with $32 removed( $8 off per plate of filet), all plates we ate the baked potato and green beans, but seemed extremely unfair and unreasonable to pay $20 each for veg and starch. We then asked to speak to the owner once again, and was informed that she was too busy and the $32 modification was “the best they can do” and that if we wanted to speak to the owner again we would have to meet her downstairs because she was pre-disposed with another issue.We left Bridget 20% gratuity of the original bill, actually handed it to her to ensure she got it, and took the check book and bill downstairs to speak to the owner as directed. We walked down, to a locked door, then walked around to the front door to find Bridget there again with a new bill with all the steaks taken off.I and we are certainly supportive of local businesses, local chefs and anyone moving the needle on food trends, this may have been an off night for the kitchen birgade which certainly happens, we have all been in the weeds before, but honestly, the restaurant was at less than 50% capacityAs for the owner, I know or she probably knew we are vacationing, but in today’s world being hospitable in the hospitality industry is the key to successRespectfully written2nd time Google reviewer
Wow - Have been to this family owned restaurant many times during the summer for both takeout and dining in - Reason why is that it's incredibly consistent visit after visit - Latest visit we started with the wedge salads - For entrees we had the Pork Chop which my girl absolutely loves from here- We eat out frequently and this is her go to place for a Chop. I had the Fresh broiled flounder that was delicious as well and a piece of homemade Carmel cheesecake to top it off. Service was top notch. Only open a few more weekends - Easy to make reservations right on the website. Be kind - this is a crazy time for eateries.
Restaurantji Recommends
Pleasantly surprised - get the Pork Charles, best in the city. The rooftop is the place to be.
Totally saved my night. Ice had 15min wait and the food was the best. The service was top notch. The price was also good. Wife and I on vaca tried 2 other places that night. Both had 1.5 hrs wait and were not worth 30min wait. Sometimes its the places you stumble on that make it happen.
Worst dining experience ever!! Staff was rude and food was terrible. Steak & potatoes overcooked and veggies undercooked and brought back after microwaving them ?.. Save your money this was the worst restaurant i have ever been to during my visit to NJ last week!!worse was how nasty and rude the Mgr and another staff member Jeanette or janet was. Spend your hard earned money where you will actually enjoy the food atmosphere and customer service!!
Surprisingly great food for down the shore! Filet mignon was excellent and loved the crab and corn chowder
Nice place to eat. Good food and service. Giant windows open in front so you can eat inside.