Rita's Italian Ice & Frozen Custard

191-2 Hackensack St, Wood-Ridge
(201) 728-4033

Recent Reviews

Scott Toscano

Expensive, but so worth it!

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Twist Custard

Alex A.

OMG!!! They should call this place Rita's ice crack!! Lol. The icees are so good and fresh and the custard is so dang addictive! Great flavors and the staff is very helpful. You must try it and soon!!! The place is clean and smells like waffle cones.

B.V.E Bob VANEYCK

My 1st time with my lady was great. I allowed a gentleman and his family to go ahead of us. The guy after he was done payed for our oder. It was a small oder the girls received a good tip. Great impressions were good that day. Thanks to Them good guys

Arthur Barnes

If you’ve ever taken a review seriously take this one. Customer service is terrible. Also they give practically the least possible. Go to any other Rita’s but this one and get the moneys worth. Save your time and money

Eva Kru

I like almost all of their products. But the frozen coffee is a total overkill for the amount of sugar it has.

Jannina Gavilanes

I am a huge fan of Rita’s Ice Cream drove 15 minutes away to this location . Unfortunately the service was horrible. We are a family of 6 ( including 3 kids) the lady kept rushing us and making faces . When I comforted her she was very rude ! And didn’t even apologize. I regret coming here ! Waste of time ! She ruined our family time

Harrison Kanarick

Standard Rita’s but it’s in a tough location being at the intersection with all the traffic lights. I sometimes forget they are there but when I go, the ices are solid.

Kierstyn Nicole

Kind employees and delicious Italian ice!!!!

GRACE HAGEMAN

The lady behind the counter was kind of condescending and annoying. I asked to try two flavors of ice and she said she would be “limiting me to one sample”. I’ve worked at Rita’s before and this wasn’t a rule when I worked, or whenever I’ve been to one. They also won’t take debit cards for under orders under 5 dollars, just so you know. The women taking my order was just really snide. The ice was fine, same as any other Rita’s but the cup wasn’t domed properly and was flat on top, which isn’t how Rita’s serves their ice. I definitely won’t be back, pretty disappoint.

Grace H.

The lady behind the counter was kind of condescending and annoying. I asked to try two flavors of ice and she said she would be "limiting me to one sample". I've worked at Rita's before and this wasn't a rule when I worked, or whenever I've been to one. They also won't take debit cards for under orders under 5 dollars, just so you know. The women taking my order was just really snide. The ice was fine, same as any other Rita's but the cup wasn't domed properly and was flat on top, which isn't how Rita's serves their ice. I definitely won't be back, pretty disappoint.

Sonya P.

If I'm a paying customer and need to use the restroom, and told not for the public. Then clearly you don't need my business.

Ed Catlett

If you advertise that you are going to be open until 9 be open until 9. I REALLY don't appreciate driving out of my way to find out you closed early. I am going to check to see if the other franchises in this area are owned by someone else. I sure hope so because you don't seem to think business hours matter.

emma styles

i gave a two star only for the taste. exquisite to say the least. yet a baby mouse was stuck in the bottom. disgusting.

haze b.

this place is ridiculous how do they say open and they are closed ? this isnt only incident with this location they are rude

Yvette Blanks

They serve the best custard and Italian ices. They are a little pricey in my opinion.

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Rita's Italian Ice & Frozen Custard

191-2 Hackensack St, Wood-Ridge, NJ 07075
(201) 728-4033