One of the workers had a horrible attitude when I asked them multiple times to repeat what they said because I am hard of hearing and then lied to my and my boyfriend's face about ordering the six pack of hot dog bites even I ordered the twelve pack, the place should honestly be shut
Atmosphere: 1
Food: 2
Service: 1
Cody
Absolutely horrible service. Completely gets my order wrong. Charges me double the price of what I originally ordered. Then outright refuses to reimburse my transaction and or replace it with what I originally ordered. Saying the loss is on them, like I the paying customer is not taking the loss on me being scammed out of what I originally order and being charged double the price. Worker completely lied to my face telling me I ordered what I got when I had a witness with me also tell her that I ordered something completely different. Scum bag working procedures. Will never get the money I wasted back and I will also never go back there again and will strongly voice out against anyone else going there.
Atmosphere: 1
Service: 1
Victoria Smith
10/10 salted butter pretzel with cream cheese icing is a must try, and always a stop when in st John's
Atmosphere: 5
Food: 5
Service: 5
caaaleb
Got two orders of bites, parmesean and cinnamon sugar, both were hot and delicious, paying was fast and easy
Atmosphere: 3
Food: 5
Service: 5
Shawn Bailey
Always used to love this place. But, today (Jan 15, ‘23) I was in the men’s washroom at the mall, a Pretzel Maker employee came in , used the washroom and left without washing his hands…. I’m sure he’s not the only one, and it happens elsewhere, but when you see it, hard to ignore.
Lily Lallo
I was very disappointed ☹️I ordered pizza with cheese and chicken it cost me 15$ There are just 4 smaaalll pieces of chicken !!!!!!!!!
Brian Pittman
Great Staff...Great Pretzels
Leila Jebali
I was very disappointed ☹️I ordered pizza with cheese and chicken it cost me 15$ There are just 4 smaaalll pieces of chicken !!!!!!!!!
Garret Butler
Always quick and fresh! Lots of flavors to choose from. Way better than other pretzel maker locations I've been to in Canada
Cody Barrett
Showed up 9:20 on a Saturday night (10 minutes before closing time) and was turned away by the employee who I quote stating “Sorry, we are closed”. Also notice a small group of other people also being turned down just afterwards.
One of the workers had a horrible attitude when I asked them multiple times to repeat what they said because I am hard of hearing and then lied to my and my boyfriend's face about ordering the six pack of hot dog bites even I ordered the twelve pack, the place should honestly be shut
Atmosphere: 1
Food: 2
Service: 1
Absolutely horrible service. Completely gets my order wrong. Charges me double the price of what I originally ordered. Then outright refuses to reimburse my transaction and or replace it with what I originally ordered. Saying the loss is on them, like I the paying customer is not taking the loss on me being scammed out of what I originally order and being charged double the price. Worker completely lied to my face telling me I ordered what I got when I had a witness with me also tell her that I ordered something completely different. Scum bag working procedures. Will never get the money I wasted back and I will also never go back there again and will strongly voice out against anyone else going there.
Atmosphere: 1
Service: 1
10/10 salted butter pretzel with cream cheese icing is a must try, and always a stop when in st John's
Atmosphere: 5
Food: 5
Service: 5
Got two orders of bites, parmesean and cinnamon sugar, both were hot and delicious, paying was fast and easy
Atmosphere: 3
Food: 5
Service: 5
Always used to love this place. But, today (Jan 15, ‘23) I was in the men’s washroom at the mall, a Pretzel Maker employee came in , used the washroom and left without washing his hands…. I’m sure he’s not the only one, and it happens elsewhere, but when you see it, hard to ignore.
I was very disappointed ☹️I ordered pizza with cheese and chicken it cost me 15$ There are just 4 smaaalll pieces of chicken !!!!!!!!!
Great Staff...Great Pretzels
I was very disappointed ☹️I ordered pizza with cheese and chicken it cost me 15$ There are just 4 smaaalll pieces of chicken !!!!!!!!!
Always quick and fresh! Lots of flavors to choose from. Way better than other pretzel maker locations I've been to in Canada
Showed up 9:20 on a Saturday night (10 minutes before closing time) and was turned away by the employee who I quote stating “Sorry, we are closed”. Also notice a small group of other people also being turned down just afterwards.
Restaurantji Recommends
Can't beat it
Pretzels made to order, fresh and hot! With loads of options, it is sort-of expensive but overall worth the 4$. Great for dates and movies!
Don't forget you pretzel Card