Tried requesting a few things from guest services that we never wound up getting. The free breakfast was a joke nothing but bread and cereal. They have salt, pepper, and tobasco but what would that even go on? The room has a weird smell to it that wouldn't go away. The casino was a rip off, absolutely nobody was winning despite everyone putting in a lot of money and playing for a long time. Overall, that's the last time I'll visit this place.
Service: 1
Bridgett Hayes
Awesome place I always have fun Even though I usually loose all my money I haven't won anything in a very long time
Stephen Davis
The slots are nice and modern and make all the right noises, but they don't payout much. The Hotel is nice and modern but in poor repair; the room smelled like mildew and decay. There was no cold water in the shower, so I could only rinse a few seconds at a time. The faucets in the sink leaked badly. Ventilation was too noisy but I left it running to help dissipate the awful smell. I would have complained but there usually isn;t anybody at the front desk. The price is cheaper than the Holiday inn though.
Service: 3
John Garza
My wife and I come to Zia because it is close to home. We enjoy coming out to play, but Zia park is not the place to have fun. We rarely win and we come here at least twice a week. We won't be coming back to Zia anymore. Very disappointing and it us getting expensive, especially when you don't win. We came out on a Friday and it was a small crowd for a Friday. I believe people are getting tired as we are of just throwing out money away because slots are real tight. We are just going to start going more to Oklahoma. Better machines and atmosphere. We won't be coming back to Zia again.
Service: 1
gentlesoul68
I've never been in a casino's hotel that had a microwave in the rooms, plus a breakfast bar for guests. Very unusual and delightful, gonna try and come back for a longer stay.
Service: 5
Amelia Renteria
Had a fun day, enjoy the games. Will definitely be returning.
Jerry Castillo
The room heater is loud and gives off a burning smell every time it turned on at night. As well why don't y'all have change at the gift shop? Not everyone would have a credit card in the pocket, I didn't really enjoy my stay and I think you'd be kinda blah about your visit as well if you happen to be a guest.
Service: 2
Joshua Grinstead
The rooms were clean, and parking was not an issue. Prices were fair. Casino was clean, and everyone was friendly.
Service: 4
Nora salinas
Had a great time
Anna Fowler
I posted an earlier post about your promotion games. I did take the post down to save any embarassment for the casino itself. I know someone read it because I did get a response. My intention was to make someone aware of what's been going on. Although I will probably go back to your casino I want no part of the promotional games. I do understand what's going on now and don't want any part of it. It's not right and in no way fair.Thank you.
Don't sit on just one machine. Winning or losing, you're playing against the house.
Josh Navarro
Every time I have came here I never won anything just spent money I wouldn't recommend this
Service: 1
S. D. Weber
Food & drinks: Free soda in the gaming room, haven't had the opportunity to check mixed drinks as I was driving.
Service: 5
April Melton
Noteworthy details: Machines don't pay
Mike Hardegree
The casino doesn’t have a non-smoking section. I went in and was immediately welcomed by a horrible odor and a breath of thick smoke. If you do not enjoy smelling like a cigarette, this is definitely not the place for you. Definitely will not return.
Tried requesting a few things from guest services that we never wound up getting. The free breakfast was a joke nothing but bread and cereal. They have salt, pepper, and tobasco but what would that even go on? The room has a weird smell to it that wouldn't go away. The casino was a rip off, absolutely nobody was winning despite everyone putting in a lot of money and playing for a long time. Overall, that's the last time I'll visit this place.
Service: 1
Awesome place I always have fun Even though I usually loose all my money I haven't won anything in a very long time
The slots are nice and modern and make all the right noises, but they don't payout much. The Hotel is nice and modern but in poor repair; the room smelled like mildew and decay. There was no cold water in the shower, so I could only rinse a few seconds at a time. The faucets in the sink leaked badly. Ventilation was too noisy but I left it running to help dissipate the awful smell. I would have complained but there usually isn;t anybody at the front desk. The price is cheaper than the Holiday inn though.
Service: 3
My wife and I come to Zia because it is close to home. We enjoy coming out to play, but Zia park is not the place to have fun. We rarely win and we come here at least twice a week. We won't be coming back to Zia anymore. Very disappointing and it us getting expensive, especially when you don't win. We came out on a Friday and it was a small crowd for a Friday. I believe people are getting tired as we are of just throwing out money away because slots are real tight. We are just going to start going more to Oklahoma. Better machines and atmosphere. We won't be coming back to Zia again.
Service: 1
I've never been in a casino's hotel that had a microwave in the rooms, plus a breakfast bar for guests. Very unusual and delightful, gonna try and come back for a longer stay.
Service: 5
Had a fun day, enjoy the games. Will definitely be returning.
The room heater is loud and gives off a burning smell every time it turned on at night. As well why don't y'all have change at the gift shop? Not everyone would have a credit card in the pocket, I didn't really enjoy my stay and I think you'd be kinda blah about your visit as well if you happen to be a guest.
Service: 2
The rooms were clean, and parking was not an issue. Prices were fair. Casino was clean, and everyone was friendly.
Service: 4
Had a great time
I posted an earlier post about your promotion games. I did take the post down to save any embarassment for the casino itself. I know someone read it because I did get a response. My intention was to make someone aware of what's been going on. Although I will probably go back to your casino I want no part of the promotional games. I do understand what's going on now and don't want any part of it. It's not right and in no way fair.Thank you.
Service: 5
Restaurantji Recommends
Don't sit on just one machine. Winning or losing, you're playing against the house.
Every time I have came here I never won anything just spent money I wouldn't recommend this
Service: 1
Food & drinks: Free soda in the gaming room, haven't had the opportunity to check mixed drinks as I was driving.
Service: 5
Noteworthy details: Machines don't pay
The casino doesn’t have a non-smoking section. I went in and was immediately welcomed by a horrible odor and a breath of thick smoke. If you do not enjoy smelling like a cigarette, this is definitely not the place for you. Definitely will not return.