Ordered Orange Chicken which was very soggy. Also ordered Teriyaki Chicken which was very dry and didn't taste fresh. They were out of broccoli. We also ordered 2 egg rolls which they forgot about. Received about 15 min after our order was served. We were only customers. Menu was recently changed and prices were substantially increased.
Atmosphere: 3
Food: 1
Service: 3
Joseph G
Love it. Wish the one in el paso never closed
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Create Your Own
Chritina Darley
Our order of orange chicken was placed on very very cold rice they tried to warm it up but only the chicken came back warm ,the rest of the food was good, just very pricey
Lisa Johnson
All goodVegetarian options: All good
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Create Your Own
Melanie G
Thanks Xander you're a great waiter. Thanks for the glasses
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Jambalaya
Jerry Leyva-Reynolds
Excellent way to satisfy a craving.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Create Your Own
AquaticD3VIL (AquaticD3VIL)
The staff are super friendly, very short wait time for food! ?
Atmosphere: 4
Food: 5
Service: 5
Rob Harrison
Having been a big fan of a similar restaurant chain in the Midwest, we were excited to find this place during a visit to Las Cruces. Arrived around 6 and it was fairly empty. It’s rather dark and the aisles seemed a bit cramped. Greeted by an employee and we got menus; drinks soon followed. Made our selections only to find out the bowl policy for make your own - bottomless - does not allow you to take leftovers out of the restaurant. This was verbally explained and nowhere shown on the menu (that we could see). Also, the diner is forced to choose a “base” (cabbage, rice (brown or white), or tortillas (along with some others and some of those were an up charge)) that is added to your bowl when the grilling is complete. Tableside checkout turned into a 10-minute ordeal. Signage prompts diners to download the chain’s app for reward points and discounts. Only problem is, the staff does not have access to the app and had no idea about the deals associated with the app. Was told by one staff member that “…we cannot have the app - or we will get fired…” The poor guy at the grill ended up working his tail off - and no one stepped back there to help as the supper crowd grew (a group of 14 arrived after we did) and orders backed up.We had high hopes but came away slightly disappointed.
Atmosphere: 3
Food: 3
Service: 2
Recommended dishes: Create Your Own
Greg Atwell
We love to go here but it seems like they continue to struggle to stay open. Never more than two to three employees. The food is great once it arrives but you must be patient. I do wish the owners would visit and see the condition of the inside and outside of the restaurant. Friendly team working with what they have.
Cody Contreras (TripleC505)
Food was great and Natasha and staff took care of me! Major props to the cook cause my bowl was delicious!
Ordered Orange Chicken which was very soggy. Also ordered Teriyaki Chicken which was very dry and didn't taste fresh. They were out of broccoli. We also ordered 2 egg rolls which they forgot about. Received about 15 min after our order was served. We were only customers. Menu was recently changed and prices were substantially increased.
Atmosphere: 3
Food: 1
Service: 3
Love it. Wish the one in el paso never closed
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Create Your Own
Our order of orange chicken was placed on very very cold rice they tried to warm it up but only the chicken came back warm ,the rest of the food was good, just very pricey
All goodVegetarian options: All good
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Create Your Own
Thanks Xander you're a great waiter. Thanks for the glasses
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Jambalaya
Excellent way to satisfy a craving.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Create Your Own
The staff are super friendly, very short wait time for food! ?
Atmosphere: 4
Food: 5
Service: 5
Having been a big fan of a similar restaurant chain in the Midwest, we were excited to find this place during a visit to Las Cruces. Arrived around 6 and it was fairly empty. It’s rather dark and the aisles seemed a bit cramped. Greeted by an employee and we got menus; drinks soon followed. Made our selections only to find out the bowl policy for make your own - bottomless - does not allow you to take leftovers out of the restaurant. This was verbally explained and nowhere shown on the menu (that we could see). Also, the diner is forced to choose a “base” (cabbage, rice (brown or white), or tortillas (along with some others and some of those were an up charge)) that is added to your bowl when the grilling is complete. Tableside checkout turned into a 10-minute ordeal. Signage prompts diners to download the chain’s app for reward points and discounts. Only problem is, the staff does not have access to the app and had no idea about the deals associated with the app. Was told by one staff member that “…we cannot have the app - or we will get fired…” The poor guy at the grill ended up working his tail off - and no one stepped back there to help as the supper crowd grew (a group of 14 arrived after we did) and orders backed up.We had high hopes but came away slightly disappointed.
Atmosphere: 3
Food: 3
Service: 2
Recommended dishes: Create Your Own
We love to go here but it seems like they continue to struggle to stay open. Never more than two to three employees. The food is great once it arrives but you must be patient. I do wish the owners would visit and see the condition of the inside and outside of the restaurant. Friendly team working with what they have.
Food was great and Natasha and staff took care of me! Major props to the cook cause my bowl was delicious!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Create Your Own
Restaurantji Recommends
The food was amazing.Customer service was spot on.my servers name was Zander and he was Perfect!The cook also cooked everything perfect!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Create Your Own, Sauce, Chicken Potstickers
Took way too long for food and not having an alcohol license to serve with a bar!, yeah no
Long wait times....Rude service
Super service. Always responsive to suggestions. Definitely take ownership of their
Atmosphere: 5
Food: 5
Service: 5
The staff and food were amazing. Always a great drive from El Paso for this awesome food.
Atmosphere: 5
Food: 5
Service: 5