Schedule is not in their vocabulary. Expect an hour after promised. Ridiculous.
Atmosphere: 1
Food: 2
Service: 1
Robert Romero
Place is very dirty all the time. Straws and napkins on the floor. The front-end staff is very rude when you ask why your order is 45 minutes or longer?You guys seriously need to hire cooks that can show you how to push out ordersIt's not that complicated your making wings and fries people. Just maybe if the girl at the front end didn't talk so much about her social life and work maybe I can get my order?Employees coughing on the gloves your preparing food with is just flat out disgusting.Undercover boss ? time for you to show up in Las Cruces and get your shenanigans out that store.Many angry customersO yeah and the food was coldVery dissatisfied
Atmosphere: 1
Food: 1
Service: 1
Samyra Villa
Wait is ridiculous so I recommend ordering ahead. Ordered take out and waited almost 50 minutes but I could imagine others wait longer. Food was good but it wasn’t even warm so I assume it was done before it was handed to me. I will note there was a lot of bags stacking up in the kitchen waiting to be handed out. There is lots of staff but I guess there’s a problem with work efficiency somewhere.
First time visit to this location. It will be the LAST visit. An hour and five minute wait for a mediocre meal. Online said 35 minute wait but took an hour plus! Seems very disorganized, not clean and definitely not worth it. Boneless wings were over cooked, dry meat and too much breading.
Atmosphere: 1
Food: 1
Service: 1
Naiomi Cruz
long wait time not worth it. was told 15 minutes for my order and waited over an hour.
Atmosphere: 1
Food: 1
Service: 1
Rebecca Morales
Horrible management. Horrible service. Horrible atmosphere. If you order online and and it tells you it will be ready in 15-20 minutes, that is a LIE. Then when the app tells you it’s ready expect to get there and the staff to tell you it will be another 30 minutes at least. The last 2 times I’ve ordered we’ve waited at least an hour. For two 8 piece combos. There is no structure and no system of efficiency and they don’t offer an option for a refund or any sort compensation or even apology for their lack of time management. Such an embarrassing establishment!! Not worth the hassle!! Give your business to literally any other wing place!!
Atmosphere: 1
Food: 1
Service: 1
Star
Was told it's 45 min wait to ORDER and 45 min wait for it to be ready. So nearly two hour wait for wings. Obviously they need a second business in town or a bigger staff. But two hour wait for wings is ridiculous. And this is a repeat issue for this location. Order your food today, pick it up tomorrow...
Atmosphere: 3
Food: 5
Service: 1
Recommended dishes: Wings Only
vash0021
Wingstop is the best at what they
Atmosphere: 3
Food: 5
Service: 3
D Mendez
Order to way longer then told by the cashier. 1 hour plus waiting for a 40 min order.
Food is ok, but not worth the 1 hr 20 min wait for a 10 piece combo meal.
Food: 3
Recommended dishes: Wings Only
James Escarcega
Waited over an hr.. watched other customers come and go as I had to wait.. 4th time asking, finally got my
Atmosphere: 1
Food: 1
Service: 1
Charlie Alcantara Jr.
If you enjoy waiting two hours for your order, this is your place.
Atmosphere: 1
Food: 1
Service: 1
D. Hunt (Guarded Life LLC)
They need to open another location. this one be so backed up and packed. The quality of the wings are so low because they can't be cooked long enough. Wingstop wings are supposed to be crispy. ?️
Atmosphere: 3
Food: 2
Service: 4
RB B
The wait was about two hours long for a online order, it was getting ridiculous but spoke to the manager Nate, and he was a wonderful man and knew what to do for us, was completely apologetic and understanding, more managers need to be like him! Also a very nice lady in the back gave us a sweet for our wait! So much respect to him and her! (Wish we got her name)
Not worth waiting 2 hours
Atmosphere: 2
Food: 2
Service: 1
Recommended dishes: Wings Only
Schedule is not in their vocabulary. Expect an hour after promised. Ridiculous.
Atmosphere: 1
Food: 2
Service: 1
Place is very dirty all the time. Straws and napkins on the floor. The front-end staff is very rude when you ask why your order is 45 minutes or longer?You guys seriously need to hire cooks that can show you how to push out ordersIt's not that complicated your making wings and fries people. Just maybe if the girl at the front end didn't talk so much about her social life and work maybe I can get my order?Employees coughing on the gloves your preparing food with is just flat out disgusting.Undercover boss ? time for you to show up in Las Cruces and get your shenanigans out that store.Many angry customersO yeah and the food was coldVery dissatisfied
Atmosphere: 1
Food: 1
Service: 1
Wait is ridiculous so I recommend ordering ahead. Ordered take out and waited almost 50 minutes but I could imagine others wait longer. Food was good but it wasn’t even warm so I assume it was done before it was handed to me. I will note there was a lot of bags stacking up in the kitchen waiting to be handed out. There is lots of staff but I guess there’s a problem with work efficiency somewhere.
Atmosphere: 2
Food: 3
Service: 1
Recommended dishes: Fresh Cut Seasoned Fries, Buffalo Chicken Wings
First time visit to this location. It will be the LAST visit. An hour and five minute wait for a mediocre meal. Online said 35 minute wait but took an hour plus! Seems very disorganized, not clean and definitely not worth it. Boneless wings were over cooked, dry meat and too much breading.
Atmosphere: 1
Food: 1
Service: 1
long wait time not worth it. was told 15 minutes for my order and waited over an hour.
Atmosphere: 1
Food: 1
Service: 1
Horrible management. Horrible service. Horrible atmosphere. If you order online and and it tells you it will be ready in 15-20 minutes, that is a LIE. Then when the app tells you it’s ready expect to get there and the staff to tell you it will be another 30 minutes at least. The last 2 times I’ve ordered we’ve waited at least an hour. For two 8 piece combos. There is no structure and no system of efficiency and they don’t offer an option for a refund or any sort compensation or even apology for their lack of time management. Such an embarrassing establishment!! Not worth the hassle!! Give your business to literally any other wing place!!
Atmosphere: 1
Food: 1
Service: 1
Was told it's 45 min wait to ORDER and 45 min wait for it to be ready. So nearly two hour wait for wings. Obviously they need a second business in town or a bigger staff. But two hour wait for wings is ridiculous. And this is a repeat issue for this location. Order your food today, pick it up tomorrow...
Atmosphere: 3
Food: 5
Service: 1
Recommended dishes: Wings Only
Wingstop is the best at what they
Atmosphere: 3
Food: 5
Service: 3
Order to way longer then told by the cashier. 1 hour plus waiting for a 40 min order.
Atmosphere: 1
Food: 5
Service: 1
Recommended dishes: Wings Only
Restaurantji Recommends
Food is ok, but not worth the 1 hr 20 min wait for a 10 piece combo meal.
Food: 3
Recommended dishes: Wings Only
Waited over an hr.. watched other customers come and go as I had to wait.. 4th time asking, finally got my
Atmosphere: 1
Food: 1
Service: 1
If you enjoy waiting two hours for your order, this is your place.
Atmosphere: 1
Food: 1
Service: 1
They need to open another location. this one be so backed up and packed. The quality of the wings are so low because they can't be cooked long enough. Wingstop wings are supposed to be crispy. ?️
Atmosphere: 3
Food: 2
Service: 4
The wait was about two hours long for a online order, it was getting ridiculous but spoke to the manager Nate, and he was a wonderful man and knew what to do for us, was completely apologetic and understanding, more managers need to be like him! Also a very nice lady in the back gave us a sweet for our wait! So much respect to him and her! (Wish we got her name)
Atmosphere: 4
Food: 5
Service: 5