We went there at 9:15 pm (they close at 10:00 p.m) on Tuesday 4/9/24. The young girl behind the counter didn't even acknowledge us when we walked in and looked annoyed AF. We sat at a table (the chairs had been stacked already), but we wanted to sit and enjoy our frozen yogurt. We were nice and didn't make a mess. We were there for 20 minutes tops. We said thank you on the way out and she didn't say anything. Most of the time when we go they are rude or dismissive.
Atmosphere: 1
Food: 1
Service: 1
Kayla Greichunos
Currently sitting in the parking lot. We were here 5 minutes before opening at 11. At 1059 a girl walks to the door and lazily puts up a sign saying opening late? ok when? I just need gift cards. The chairs aren't unstacked ready for folks and I haven't seen the girl come back since. Kinda ridiculous on a Saturday morning. I've been in here multiple times and the cashier's aren't welcoming.**Here's an add on to what ended up happening after waiting 15 minutes...I knocked on the window, two girls were near the cooler, one pushes a cart out and the other follows behind on her phone. I follow towards the door that is used for walking in to tell them I just need gift cards. They keep walking as if I'm not there so I knocked again and the girl on her phone yells "we aren't open". I say I need gift cards, she repeats me, pauses then says "we don't have any". I said "you're out of gift cards? REALLY?" She never even put her phone down? it was super rude and turned me off to this place. Planned to continuously but gift cards for experiences for my kids class but I'm good✌️
Atmosphere: 1
Food: 5
Service: 1
Hephzibah B.
We came in 20 minutes before closing. It smelled very clean and the young woman (Elise) was so kind and pleasant to speak to. She had a wonderful attitude even late before closing. We will definitely be back!
Acacia S.
My youngest gets the honor of riding along on all the errands and appointments we have. In return, he gets to pick a treat to grab. This is our favorite place to go. He'll load up on a bowl of chocolate everything, and I'll go for Dole with more pineapple on top. He'll stand and debate with himself for at least 5 minutes where the prime seating is before we sit and eat. Of course, he'll only take a few bites before wanting to go home and put it in the freezer for later because it's "sooooooo good but so sweet." Repeat over and over. We love this place!
None of your Business
My youngest gets the honor of riding along on all the errands and appointments we have. In return, he gets to pick a treat to grab. This is our favorite place to go. He'll load up on a bowl of chocolate everything, and I'll go for Dole with more pineapple on top. He'll stand and debate with himself for at least 5 minutes where the prime seating is before we sit and eat. Of course, he'll only take a few bites before wanting to go home and put it in the freezer for later because it's "sooooooo good but so sweet." Repeat over and over. We love this place!
Savvy Bean
Amazing staff! And fantastic froyo! A perfect spot for a hot day for sure. Janet is super friendly and so welcoming! I will definitely be coming back and telling my friends. Thank you for a great experience!
Elflin
Changed to 2 stars. The place has gone significantly downhill in the last couple of years. Yogurt is still good, but they've really decreased the choices. Staff is as rude as can be though, will not likely return.
Savanah Olson
Amazing staff! And fantastic froyo! A perfect spot for a hot day for sure. Janet is super friendly and so welcoming! I will definitely be coming back and telling my friends. Thank you for a great experience!
Laurie S.
My favorite standard flavor is the Tart and then I fill in around the the Tart. They were out of tart so right off I'm disappointed. I did find some good flavors, a coffee, strawberry and Dole pineapple. What bugs me is when you come in an hour and a half before closing and all the inside tables are picked up and stacked on top each other and all chairs are stacked up as well, with only a few outside tables, and most of them were full. Does the owner realize the staff cleans up so early? I would like a place to sit down when I pay $16 for two frozen yogurts. This has been the case more than once. When you say you close at a certain time, that's when the tables should be put away. We are paying to come relax, enjoy a safe place to sit, visit and eat our expensive yogurt.
The tipping questions is out of line. I served myself, etc. Tipping is for the food industry (servers) that don't get paid minimum wage. And I always tip more than 20% to servers
carmella lucero
Rudest group of kids working here on the weekends. No hi no thank you no conversation at all. Just rings you up and gives you dirty looks. Get someone cheery and happy to work here.
Amber Ripoll
Not my favorite Menchie’s location. Staff often seems put out when I come in and they automatically add tip! Menchie’s is self serve so tipping should not be expected at all.
travis lopez
Janet was phenomenal one of the flavors were out and she helped my nephew pick a new one and was literally the nicest person. She got him some coloring sheets and she just made our day amazing Thank you!!
Mario P.
The 15% to 25% tip question on the credit card machine you are FORCED to use (because you don’t take cash) is out of line. Tips of 15 to 25% are for the service industry. So tired of the places like this that are abusing the tip system. Your prices are high as it is! Stop or risk losing more business! As a kid I worked at a similar establishment. We went in early. Disassembled and cleaned ice cream machines. Calibrated air for the right mixture. Set up the lobby, prepped the work areas and the guest areas. We did this for an hourly wage of $4.50 to $5 an hour and that was our wage. We did it because it was the job not for the tips that at that time was not even heard of. Again. Be real.
We went there at 9:15 pm (they close at 10:00 p.m) on Tuesday 4/9/24. The young girl behind the counter didn't even acknowledge us when we walked in and looked annoyed AF. We sat at a table (the chairs had been stacked already), but we wanted to sit and enjoy our frozen yogurt. We were nice and didn't make a mess. We were there for 20 minutes tops. We said thank you on the way out and she didn't say anything. Most of the time when we go they are rude or dismissive.
Atmosphere: 1
Food: 1
Service: 1
Currently sitting in the parking lot. We were here 5 minutes before opening at 11. At 1059 a girl walks to the door and lazily puts up a sign saying opening late? ok when? I just need gift cards. The chairs aren't unstacked ready for folks and I haven't seen the girl come back since. Kinda ridiculous on a Saturday morning. I've been in here multiple times and the cashier's aren't welcoming.**Here's an add on to what ended up happening after waiting 15 minutes...I knocked on the window, two girls were near the cooler, one pushes a cart out and the other follows behind on her phone. I follow towards the door that is used for walking in to tell them I just need gift cards. They keep walking as if I'm not there so I knocked again and the girl on her phone yells "we aren't open". I say I need gift cards, she repeats me, pauses then says "we don't have any". I said "you're out of gift cards? REALLY?" She never even put her phone down? it was super rude and turned me off to this place. Planned to continuously but gift cards for experiences for my kids class but I'm good✌️
Atmosphere: 1
Food: 5
Service: 1
We came in 20 minutes before closing. It smelled very clean and the young woman (Elise) was so kind and pleasant to speak to. She had a wonderful attitude even late before closing. We will definitely be back!
My youngest gets the honor of riding along on all the errands and appointments we have. In return, he gets to pick a treat to grab. This is our favorite place to go. He'll load up on a bowl of chocolate everything, and I'll go for Dole with more pineapple on top. He'll stand and debate with himself for at least 5 minutes where the prime seating is before we sit and eat. Of course, he'll only take a few bites before wanting to go home and put it in the freezer for later because it's "sooooooo good but so sweet." Repeat over and over. We love this place!
My youngest gets the honor of riding along on all the errands and appointments we have. In return, he gets to pick a treat to grab. This is our favorite place to go. He'll load up on a bowl of chocolate everything, and I'll go for Dole with more pineapple on top. He'll stand and debate with himself for at least 5 minutes where the prime seating is before we sit and eat. Of course, he'll only take a few bites before wanting to go home and put it in the freezer for later because it's "sooooooo good but so sweet." Repeat over and over. We love this place!
Amazing staff! And fantastic froyo! A perfect spot for a hot day for sure. Janet is super friendly and so welcoming! I will definitely be coming back and telling my friends. Thank you for a great experience!
Changed to 2 stars. The place has gone significantly downhill in the last couple of years. Yogurt is still good, but they've really decreased the choices. Staff is as rude as can be though, will not likely return.
Amazing staff! And fantastic froyo! A perfect spot for a hot day for sure. Janet is super friendly and so welcoming! I will definitely be coming back and telling my friends. Thank you for a great experience!
My favorite standard flavor is the Tart and then I fill in around the the Tart. They were out of tart so right off I'm disappointed. I did find some good flavors, a coffee, strawberry and Dole pineapple. What bugs me is when you come in an hour and a half before closing and all the inside tables are picked up and stacked on top each other and all chairs are stacked up as well, with only a few outside tables, and most of them were full. Does the owner realize the staff cleans up so early? I would like a place to sit down when I pay $16 for two frozen yogurts. This has been the case more than once. When you say you close at a certain time, that's when the tables should be put away. We are paying to come relax, enjoy a safe place to sit, visit and eat our expensive yogurt.
$17.50??? Hella overpriced.
Restaurantji Recommends
The tipping questions is out of line. I served myself, etc. Tipping is for the food industry (servers) that don't get paid minimum wage. And I always tip more than 20% to servers
Rudest group of kids working here on the weekends. No hi no thank you no conversation at all. Just rings you up and gives you dirty looks. Get someone cheery and happy to work here.
Not my favorite Menchie’s location. Staff often seems put out when I come in and they automatically add tip! Menchie’s is self serve so tipping should not be expected at all.
Janet was phenomenal one of the flavors were out and she helped my nephew pick a new one and was literally the nicest person. She got him some coloring sheets and she just made our day amazing Thank you!!
The 15% to 25% tip question on the credit card machine you are FORCED to use (because you don’t take cash) is out of line. Tips of 15 to 25% are for the service industry. So tired of the places like this that are abusing the tip system. Your prices are high as it is! Stop or risk losing more business! As a kid I worked at a similar establishment. We went in early. Disassembled and cleaned ice cream machines. Calibrated air for the right mixture. Set up the lobby, prepped the work areas and the guest areas. We did this for an hourly wage of $4.50 to $5 an hour and that was our wage. We did it because it was the job not for the tips that at that time was not even heard of. Again. Be real.