DONT EAT HERE !!!!!Y'all play to much here and y'all move like snails when I got my 2 chocolate shakes one had a chip in the rim of the lid and was leaking they still gave me the shake unacceptable. To top it off it took 30+ minutes to get my other order to me and I'm sure it was just sitting there. I asked 3 times for my order and they kept saying it will be right out but it wasn't until the 3rd time they finally gave me my food. unprofessional I will make sure to let everyone know this place needs improvement
Atmosphere: 1
Food: 1
Service: 1
MBH
We just stopped by to grab some breakfast. This is the only Sonic I've ever been to where they got it right the first time! Everything was perfect. Of all the things to have to worry about in life ordering food should not be one of them. We appreciate the young man who helped us.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Fries, Popcorn, Tots
Kimberly Saunders
It was fast and very refreshing ?
Food: 5
Service: 5
Sara Klein
Very frustrating to be in the middle of ordering your food and the person taking your order is coughing up a lung right into the speakers. Do not eat here. Employees go to work sick, and managers do not send said sick employees home.
Atmosphere: 1
Food: 1
Service: 1
Angel Michael
Coney wasn’t
Atmosphere: 1
Food: 1
Service: 3
Rin Da
We ordered a couple footlong conies and they were cold, not warm at all plus our fries were disgusting, we couldn't eat them so we threw them in the trash. Employees need to have better customer service skills and improve on cooking/preparing all food orders correctly, quit being sloppy. I'm surprised management doesn't read all these bad reviews and try to improve what customers leave on the website. Definitely will not be returning to this location.
Food: 1
Service: 1
Richard G Hanson
It's a good place for a quick meal.
Food: 4
Service: 5
Recommended dishes: Cheeseburger
Melinda Rodriguez
The worst Sonic around!!!! Idk why they are even open still! Reading all these awful reviews.Ordered two burgers and they were cold almost looked and felt like they had been day old. Buns were stale, burger was just slapped together! Got chili cheese tots no cheese! Not to mention the girl taking the order was rude as hell!So I call to address my concerns and the “manager” (if you can even call her that) rude self hung up on me!!!! WILL NOT BE RETURNING. They really need to do something about their employees.
Atmosphere: 1
Food: 1
Service: 1
Recommended dishes: Cheeseburger, Tots
Jon Rueck
Pleasant person, good food.Parking: Drive up stalls are too narrow for our pickup, a Ford F-150 King Ranch model. Once I scraped the paint from a door handle trying to negotiate a parking stall at this site.
Customer service was the worst, as well as their corn dogs. Vanessa 10053 shouldn't work in a customer service field if she can't greet her customers the right way, can't give the customer their total or if they would like anything else. I went through the drive through and all I got was "what do u want" that was it. So I ordered three corn dogs. I didn't get a response after that, I even said hello. So I continue to stay in line to get my order, which I did. I came home and these corn dogs were hard as a rock! Do better sonic! Hire people that are actually alot nicer and that can actually cook a corn dog.
Atmosphere: 1
Food: 1
Service: 1
Charles Fernandez
Got the new pickle fries, were very
Atmosphere: 5
Food: 5
Service: 5
robert richardson
Some of my order was incorrect. It was corrected, but with extreme sloppiness of the product presented the second and third time. A very unprofessional rude teenager staff, who would not call a manager for me to speak too. I will not be going back to the sonic on NM highway 528 in Rio
Atmosphere: 1
Food: 2
Service: 1
Christine Roerick
Went to pick up my mobile order on a Monday night and 2 employees were taking a break and smoking weed on the patio area. Not to mention these were probably high school students. The girl kept going in and out of the building following her hit on the bong that was being passed around. Management had to have witnessed this, if you’re going to smoke don’t do it on the patio of your place of work. Even if it’s a sonic. You’re touching people’s food. Disgusting.
Atmosphere: 1
Food: 1
Service: 1
Adrianna Charley
Worst Sonic in Rio Rancho! Can’t ever get my order right, customer service is the worst, lazy teenagers, food is always old and cold, they don’t care over
We got some breakfast here the other day and everything came out great and quickly. One of the better sonics we’ve been to.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Fries, Cheeseburger, Tots, Burger
DONT EAT HERE !!!!!Y'all play to much here and y'all move like snails when I got my 2 chocolate shakes one had a chip in the rim of the lid and was leaking they still gave me the shake unacceptable. To top it off it took 30+ minutes to get my other order to me and I'm sure it was just sitting there. I asked 3 times for my order and they kept saying it will be right out but it wasn't until the 3rd time they finally gave me my food. unprofessional I will make sure to let everyone know this place needs improvement
Atmosphere: 1
Food: 1
Service: 1
We just stopped by to grab some breakfast. This is the only Sonic I've ever been to where they got it right the first time! Everything was perfect. Of all the things to have to worry about in life ordering food should not be one of them. We appreciate the young man who helped us.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Fries, Popcorn, Tots
It was fast and very refreshing ?
Food: 5
Service: 5
Very frustrating to be in the middle of ordering your food and the person taking your order is coughing up a lung right into the speakers. Do not eat here. Employees go to work sick, and managers do not send said sick employees home.
Atmosphere: 1
Food: 1
Service: 1
Coney wasn’t
Atmosphere: 1
Food: 1
Service: 3
We ordered a couple footlong conies and they were cold, not warm at all plus our fries were disgusting, we couldn't eat them so we threw them in the trash. Employees need to have better customer service skills and improve on cooking/preparing all food orders correctly, quit being sloppy. I'm surprised management doesn't read all these bad reviews and try to improve what customers leave on the website. Definitely will not be returning to this location.
Food: 1
Service: 1
It's a good place for a quick meal.
Food: 4
Service: 5
Recommended dishes: Cheeseburger
The worst Sonic around!!!! Idk why they are even open still! Reading all these awful reviews.Ordered two burgers and they were cold almost looked and felt like they had been day old. Buns were stale, burger was just slapped together! Got chili cheese tots no cheese! Not to mention the girl taking the order was rude as hell!So I call to address my concerns and the “manager” (if you can even call her that) rude self hung up on me!!!! WILL NOT BE RETURNING. They really need to do something about their employees.
Atmosphere: 1
Food: 1
Service: 1
Recommended dishes: Cheeseburger, Tots
Pleasant person, good food.Parking: Drive up stalls are too narrow for our pickup, a Ford F-150 King Ranch model. Once I scraped the paint from a door handle trying to negotiate a parking stall at this site.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Burger
Restaurantji Recommends
Customer service was the worst, as well as their corn dogs. Vanessa 10053 shouldn't work in a customer service field if she can't greet her customers the right way, can't give the customer their total or if they would like anything else. I went through the drive through and all I got was "what do u want" that was it. So I ordered three corn dogs. I didn't get a response after that, I even said hello. So I continue to stay in line to get my order, which I did. I came home and these corn dogs were hard as a rock! Do better sonic! Hire people that are actually alot nicer and that can actually cook a corn dog.
Atmosphere: 1
Food: 1
Service: 1
Got the new pickle fries, were very
Atmosphere: 5
Food: 5
Service: 5
Some of my order was incorrect. It was corrected, but with extreme sloppiness of the product presented the second and third time. A very unprofessional rude teenager staff, who would not call a manager for me to speak too. I will not be going back to the sonic on NM highway 528 in Rio
Atmosphere: 1
Food: 2
Service: 1
Went to pick up my mobile order on a Monday night and 2 employees were taking a break and smoking weed on the patio area. Not to mention these were probably high school students. The girl kept going in and out of the building following her hit on the bong that was being passed around. Management had to have witnessed this, if you’re going to smoke don’t do it on the patio of your place of work. Even if it’s a sonic. You’re touching people’s food. Disgusting.
Atmosphere: 1
Food: 1
Service: 1
Worst Sonic in Rio Rancho! Can’t ever get my order right, customer service is the worst, lazy teenagers, food is always old and cold, they don’t care over
Atmosphere: 1
Food: 1
Service: 1